ExtraMarks
Reviews and Complaints

I had a truly disappointing experience while dealing with the customer support team at Extramarks. My issue pertained to a non-refund of an amount that was due to me. Despite several attempts to follow up with them, I have still not received my refund. To top it off, the support team has been quite unresponsive and unhelpful throughout my interaction with them.

I have been given a lot of excuses, and no concrete solution has been offered to me so far. The entire experience has left me feeling thoroughly unsatisfied and let down.

As a customer, it is highly disappointing to come across such a lack of professionalism and care from a company that provides educational services. My trust in the quality of services offered by Extramarks has been severely shaken. I would not recommend anyone to use their services as this experience has been very frustrating.

In conclusion, it's not enough to just provide an online tutor or e-learning platform, but also to provide good customer service to back it up. Extramarks has failed in this regard, and as an unsatisfied customer, I can only hope that they take steps to rectify their shortcomings and offer a better experience to potential and existing customers.

Recently, we decided to give ExtraMarks a try for our child's education needs. Initially, we were excited about the platform as it offered a French course which we desperately wanted for our child. However, to our disappointment, this course was not available as promised.

Furthermore, we were told that the courses would be personalized according to our child's needs, but unfortunately, this was not the case. In fact, the course material did not even align with our child's school curriculum. This left us feeling frustrated, as we expected so much more from ExtraMarks.

To add to our frustration, we faced difficulty in receiving a refund – something which we were entitled to, as we had requested within the 15-day refund period. Instead of promptly honoring our request, the refund process seemed to have been intentionally dragged on until the 15 days had passed. And after that, when we demanded a refund, we were met with a refusal from the company, using the excuse that 15 days had already passed.

As parents, we strive to provide the best possible education for our children. However, it is clear that ExtraMarks has missed the mark in delivering quality content and customer service. We hope that the company takes steps to rectify these issues and provide outstanding services to meet the needs of its customers in the future.

My experience with ExtraMarks has been extremely disappointing. The administration of the organization is simply not up to the mark and have been known to lie about the fee rates and quality of education offered. Getting any kind of refund or reimbursement is an arduous task, as there is hardly any proper communication between the students and the organization's administration.

Furthermore, the classes offered by ExtraMarks fail to match the courses taught in schools, which is a cause for concern for students who rely on such online resources to supplement their education. This discrepancy in content and quality can lead to confusion and hinder academic progress.

Overall, I would not recommend ExtraMarks to anyone. It is a complete waste of time and money, and I would hate for anyone to have the same terrible experience that I had. There are plenty of other online resources that offer better education and support, so keep searching and don't settle for anything less!

As a former customer of ExtraMarks, I want to share my experience and urge others not to make the same mistake that I did. I had purchased their 3-year package for a whopping 40,000 rupees and was excited to start learning. However, my excitement quickly turned into disappointment as I was unable to access any of the classes that I had paid for.

Despite having made the payment, the ExtraMarks platform failed to grant me full access and continuously showed me as a trial user. I reached out to their customer service team, but it only proved to be a total waste of time. They ignored my queries and concerns, and to top it all off, their representatives stopped taking my calls altogether.

I found their behavior to be dishonest and fraudulent. It appears that their only goal is to extract money from customers, and they do not care about delivering quality services or providing real value. It is such a shame that they are allowed to continue operating in this manner.

I advise anyone considering signing up with ExtraMarks to think twice. Do your research, read reviews and testimonials, and ensure that you are making a sound decision. There are many other reliable and credible online education platforms available, so don't be misled by their false promises and waste your hard-earned money.

Four months ago, I decided to give ExtraMarks a try. However, after three months, I encountered some serious issues with the app, and unfortunately, there was no one available to help troubleshoot my problems. This left me feeling incredibly frustrated and disappointed, as I had invested both time and money into this program.

As a customer, I expect to receive some form of support when I purchase a product, but with ExtraMarks, it was a different story entirely. I couldn't help but feel like this was a complete waste of both my money and energy. This wasn't the kind of experience I want to have when trying out something new.

In contrast, I've had a much more satisfying experience with another program called By Jus. Their customer service was outstanding, and they were always willing to go above and beyond to help me with any problems I had. This really highlighted the stark contrast between the two apps, and made me realize how important good customer service truly is.

Unfortunately, the only way for me to submit this review is by giving ExtraMarks a single star rating. But I want to make it clear that this rating is not reflective of the app itself, but rather only a requirement to leave a review. Overall, I'm incredibly disappointed by my experience with ExtraMarks and wouldn't recommend it to others.