Menu
For Business Write a review File a complaint
TestingMom.com Customer Service Phone, Email, Contacts

TestingMom.com
Reviews and Complaints

www.testingmom.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TestingMom.com Complaints 10

ComplaintsBoard
J
11:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Review of TestingMom.com: Valuable Content, But Room for Improvement in User Experience

Have you heard of TestingMom.com? It's a website that offers resources and practice tests for children preparing for academic exams. While their content is helpful, the website could use some improvements.

For one, the ads for GogoBrain and one-on-one tutoring are distracting and take away from the user experience. It would be more beneficial if the website directed users to the resources they have purchased through bold links, rather than bombarding them with irrelevant ads.

Additionally, some users are left feeling confused after purchasing the recommended fast track session. It's unclear if this was the right decision or not, and clear guidance from the website would be appreciated.

Overall, although the content provided by TestingMom.com is valuable, there is room for improvement in terms of website design and user experience.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
A
10:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Misleading Billing Practices and Lack of Transparency

As a concerned parent looking for the best educational resources for my child, I decided to give TestingMom.com a try. Unfortunately, my experience was less than satisfactory. I was dismayed to discover that I was charged for additional months when I thought I had only signed up for one. This left me feeling cheated out of my hard-earned money, and I suspect I'm not the only one who has felt this way.

I believe that the TestingMom.com program has potential, and I understand that creating valuable educational resources does come with a cost. However, I cannot condone the practice of misleading customers by tricking them into paying for additional months without their knowledge or explicit consent. If a program is truly great, it should stand on its own merits and not rely on sketchy business practices to make a profit.

Furthermore, I was disappointed with the lack of clarity surrounding the cancellation process. It was not immediately clear how to cancel my subscription, which left me feeling frustrated and even more distrustful of the program as a whole.

Overall, my experience with TestingMom.com left a sour taste in my mouth. While I appreciate the effort to provide valuable educational resources for children, I believe that transparency and honesty should always be a top priority when it comes to business practices. I cannot recommend this program to other parents, and I hope that the team behind TestingMom.com takes steps to improve their approach and regain the trust of their customers.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
G
9:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Useful Materials but Beware of Renewal Policies and Lack of Refunds

I recently had an experience with TestingMom.com that left me feeling deceived and disappointed. While I found the site to be useful in many ways, the handling of their renewal policies left me feeling frustrated and out of pocket.

One of the key issues for me was the lack of communication around renewal billing. I was not reminded that my card would be billed for continued access to the site's offerings, and as a result, I missed the opportunity to cancel my subscription in a timely manner. To make matters worse, I discovered that there was no refund policy in place for those who had already been billed. This was a major letdown, and left me feeling like the company was not entirely transparent in its practices.

That being said, I do believe that there are a lot of valuable resources on TestingMom.com for those who are looking to prepare for exams. The site itself is user-friendly and easy to navigate, and the material is certainly comprehensive. However, I would caution potential users to be aware of the renewal policies and make sure to keep track of their subscriptions to avoid any unexpected fees. Additionally, it's worth noting that much of the material on the site is available elsewhere, so it may be worth shopping around before committing to a subscription.

In summary, while there are some positives to be found on TestingMom.com, the lack of transparency around billing and the absence of a refund policy left a sour taste in my mouth. On the whole, I would recommend approaching this site with caution and being vigilant about subscription management.

Read full review of TestingMom.com
Hide full review

Is TestingMom.com Legit?

TestingMom.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TestingMom.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TestingMom.com is known for their high standards and safety. If you're thinking about dealing with TestingMom.com, it's wise to check how they handle complaints.

The age of TestingMom.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Testingmom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Testingmom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for TestingMom.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up TestingMom.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Testingmom.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on testingmom.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While TestingMom.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Overpriced and Underwhelming Test Prep Materials

Being a parent myself, I understand the importance of wanting to provide the best educational resources for my child, especially when it comes to preparing for state tests. Unfortunately, TestingMom.com falls short of delivering on its promises. One of the supposed benefits of this website is that it offers unique and diverse test prep materials, but upon closer inspection, I found that their worksheets are actually sourced from third-party providers. This is disappointing because it raises concerns around quality control and accuracy. In fact, I came across numerous grammatical errors that were missed in their proofreading process.

What's worse is that this website charges a hefty $90 per year for access to its content, which I personally find to be an unreasonable price point for what it offers. While I appreciate that they do offer a 100% satisfaction guarantee, I can't help but feel like I wasted my time on this website.

My advice to parents looking for effective test prep materials would be to avoid TestingMom.com and to instead explore alternative options that are worth the investment. Don't let this website's marketing tactics lead you astray - there are better resources out there.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Improving Transparency and Flexibility in TestingMom.com's Membership Policies

As a concerned member and user of TestingMom.com, I would like to express some feedback and suggestions, based on my personal experience with their services. Firstly, I must say that I appreciate the wide range of learning materials, resources and tools that are available on this platform for parents and children, looking for ways to enhance their educational development and academic success.

However, my main issue with TestingMom.com is regarding their payment and membership policies, which can be confusing and misleading for some users. In particular, I find it somewhat frustrating that when I signed up for a one-month membership, I was automatically enrolled for a recurring subscription, without any clear indication or notification of this when I initially signed up. This can be a subversive move on their behalf, as they have the potential to generate additional revenue from users who may forget or overlook the automatic renewal of their membership.

While I understand that they want to maintain a continuous membership and engagement with users, I suggest that they provide more transparency in their membership policies, by making it clear that users will be automatically billed for the next month, unless they manually cancel their subscription. This could be done through pop-ups, reminders or warnings, when users navigate their accounts or approach the end of their membership period.

Moreover, I suggest that they provide more flexibility in their membership plans, by allowing users to choose the duration and frequency of their subscription, without imposing a minimum or maximum threshold. This could be beneficial for users who want to try out their services for a short period or who may need more time to fully explore and utilize the resources they offer.

Overall, while TestingMom.com has valuable and insightful resources for parents and children, it is important for them to address the concerns and feedback of their users, particularly in terms of their payment and membership policies. By doing so, they can ensure a more positive and satisfactory experience for their users, and foster a stronger trust and loyalty in their brand.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: A Wealth of Resources for Academic Success, but with Heavy-Handed Sales Tactics and a Lack of Customization

As a concerned parent who wants the best for their child, I have been searching for resources to help my child excel in school. During my search, I came across TestingMom.com - a website that promises to help children achieve academic success through various methods such as test preparation, educational games, and online practice tests.

While I appreciated the range of resources available, I must admit that I initially found it overwhelming. There was so much information presented at once that it was hard to know where to start. However, after a little exploration, I found that the website was organized in a way that made it easy to navigate once I got the hang of it.

One downside to the website is the heavy-handed sales tactics. Do I really need a timer on the website to make me feel pressured to purchase a subscription? That being said, I do appreciate the option for a free trial, which gave me the chance to try it out before committing.

Another point of confusion for me was the inclusion of GoGoBrain as part of the package. At first, I wasn't sure what it was or if it was worth the additional cost. It would be helpful if the website provided more detailed information about what each resource is and how they can help improve academic performance.

As a parent with a specific goal of preparing my child for the NYC Talented and Gifted program, I wish the website would offer more customization towards individual needs. It would be beneficial to have a more personalized approach that caters to specific goals, such as test preparation for a particular program or state.

Overall, I think TestingMom.com offers a wealth of resources that could benefit many families. It may take some time to navigate and figure out which resources best suit your needs, but with the free trial option, it's worth trying out.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Expanding TestingMom.com's Reach: A Concerned Parent's Review of International Accessibility

As a concerned parent residing in Ireland, I was elated to stumble upon TestingMom.com - a website dedicated to helping children succeed with their academic endeavors. However, my excitement quickly diminished when I realized that the site is currently only available for customers living within the United States. This left me feeling quite disheartened, considering the vast number of international students who could benefit from their services.

To add to my concerns, my child's father currently resides in Denmark, which presented an obstacle when attempting to pay for the services offered by TestingMom.com. Despite our attempted payment with international addresses, the website's system did not accommodate for other countries outside of the US, which left us feeling frustrated.

Being that my child attended an international school in Denmark with many students from the US, I feel that TestingMom.com is missing a golden opportunity to expand their reach and help children worldwide. It would be wonderful if the site could be accessible and inclusive to children all over the globe, regardless of their location.

Overall, I believe that TestingMom.com has the potential to make a positive impact on the lives of countless children around the world, but for now, it remains a site intended only for those within the United States. I urge the creators of TestingMom.com to consider expanding their services to include international students, as the benefits of their program could be a game-changer for many.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Disappointing Customer Service Experience with Testing Mom and Upgrade Confusion

As someone who has recently reached out to Testing Mom customer service, I must admit my experience was less than stellar. After attempting to call the company five separate times and leaving two voicemails without receiving any response, I found myself becoming increasingly frustrated. I also reached out via email three times in hopes of finding the information I needed but was unsuccessful in receiving a response.

Despite this lackluster experience, I was enticed by the Black Friday offer and decided to upgrade my membership anyways. However, I did so without a clear understanding of how the upgrade works or how I would be charged. As a customer, I felt like I was left to my own devices when it came to navigating and understanding the upgrade process.

As someone who places great value on quality customer service, I was disappointed by my experience with Testing Mom. I believe that clear and responsive communication is key to fostering successful client relationships and hope that the company will improve in this area moving forward.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: High-Quality Tests, but Frustrating Navigation and Constant Upselling

When I first stumbled upon TestingMom.com, I was really excited to finally find a website that offered practice tests for cognitive abilities. However, I have to say that the website itself is quite difficult to navigate. There are so many different sections and options that it can be overwhelming to figure out where to go and what to click.

For me, specifically, I was looking for CoGat practice tests, but it took me a good 30 minutes of poking around the site to finally find what I was looking for. I can imagine that this would be even more frustrating for someone who isn't as computer-savvy or who is in a rush.

Another issue I had with TestingMom.com is the constant push for upselling. I understand that this is a business and that they want to make money, but there has to be a limit. It's frustrating to feel like every time I click on something or try to access a test, I'm being asked to pay more money for something else.

Overall, while the concept of TestingMom.com is great and the practice tests themselves seem to be high-quality, I think the website itself could use some work. It would be nice if they could streamline the navigation a bit and make it easier to find what you're looking for without having to sift through so many pages. Additionally, while I understand the need for upselling, it would be nice if they could offer more of the tests as part of the initial purchase instead of making users pay extra for everything.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com A Review of TestingMom.com: An Online Resource for Child Learning that Requires Improvement in Transparency and User Experience

Have you heard of TestingMom.com? It's an online resource that provides parents with a wide array of educational materials to help supplement their child's learning. However, there are some aspects of the website that may be cause for concern.

One issue that many users have raised is the unclear discounted price. Although the website advertises that prices are discounted for members, it's not entirely clear what the original price was. Additionally, the same prices are displayed even when a user is not logged in, which makes the concept of a discount somewhat debatable.

Another issue is with the e-mails users receive about discounts and expiring deadlines. While it's great to receive discounts, the e-mails lack any explanation for why there would be a deadline or even what the new price will be. This can make users feel rushed to buy without fully understanding the value of the offer.

Furthermore, the website's upselling technique can be distracting from the main focus of why users are there in the first place. While it's understandable that a business needs to make a profit, constantly promoting additional products can be overwhelming and take away from the user experience.

Finally, it's worth noting that TestingMom.com does not offer their services to users located in every country. It can be frustrating for those who live in a region that's not listed as an option.

Overall, TestingMom.com has good intentions and provides helpful resources. However, there are areas for improvement in terms of transparency, communication, and user experience.

Read full review of TestingMom.com
Hide full review

Overview of TestingMom.com complaint handling

TestingMom.com reviews first appeared on Complaints Board on Mar 23, 2023. The latest review Review of TestingMom.com: Valuable Content, But Room for Improvement in User Experience was posted on Apr 10, 2023. TestingMom.com has an average consumer rating of 1 stars from 10 reviews. TestingMom.com has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. TestingMom.com Contacts

  2. TestingMom.com phone numbers
    +1 (877) 609-6203
    +1 (877) 609-6203
    Click up if you have successfully reached TestingMom.com by calling +1 (877) 609-6203 phone number 0 0 users reported that they have successfully reached TestingMom.com by calling +1 (877) 609-6203 phone number Click down if you have unsuccessfully reached TestingMom.com by calling +1 (877) 609-6203 phone number 0 0 users reported that they have UNsuccessfully reached TestingMom.com by calling +1 (877) 609-6203 phone number
  3. TestingMom.com emails
  4. TestingMom.com social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  6. View all TestingMom.com contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.