Menu
TestingMom.com Customer Service Phone, Email, Contacts

TestingMom.com
reviews and complaints

TestingMom.com's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.testingmom.com
www.testingmom.com

Learn how the rating is calculated

1.6 20 Reviews 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

TestingMom.com reviews 20

ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Impressive Platform and Excellent Customer Service

My family and I had some experience with TestingMom.com recently and I have to say, even though we ultimately decided that it wasn't the best fit for us, we were very impressed with several aspects of the experience.

Firstly, I should say that the platform itself seems to be very well thought out and user-friendly. The process of signing up is straightforward and once you're in, there's a lot of content available to help with a wide variety of tests and educational topics. It's clear that the team behind the site has invested a lot of time and effort into creating a valuable resource.

However, when we started using it more extensively, we found that it didn't quite meet our particular needs. We communicated this to the team at TestingMom.com and to our pleasant surprise, they were very understanding and accommodating. Kathy in particular was extremely helpful, taking the time to address our concerns and ensure that we ended up with a positive experience overall.

What really struck us was that the team at TestingMom.com didn't just leave it there. They really seemed to care about our satisfaction and went above and beyond to make sure we were happy with the outcome. It's refreshing to see a company with that level of professionalism and customer service.

All in all, we respected the level of due diligence they took to ensure that every customer was completely satisfied even when it meant that it wasn't the best option for us. We would definitely recommend TestingMom.com to others if it's a good fit for their needs, and we would not hesitate to work with them again in the future. Thank you, Kathy and TestingMom.com!

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com Mixed Experience with TestingMom.com: A Review of Their Services

As someone who recently signed up for TestingMom.com, I have both positive and negative things to say about this site. Firstly, their practice of constantly upselling can be quite annoying. It's understandable that they want to promote their additional services and products, but bombarding a customer with numerous options before they've had a chance to fully explore the site can come across as aggressive and may deter subscribers.

Furthermore, the "no, I'll just continue on to my test" in small print is a questionable practice that creates a lack of trust between the company and its customers. Trust is key in any business-client relationship, and it's important to establish it from the start. This practice instead erects a barrier between the customer and the company that doesn't necessarily reflect TestingMom's overall mission.

That being said, I did find the content on TestingMom.com to be beneficial. The platform offers a myriad of resources for parents looking to help their children excel academically, and the variety of activities geared towards different age groups is impressive. I was delighted to see that the site places a strong emphasis on interactive learning; the games and exercises make learning fun for kids instead of just being a chore.

Overall, my experience with TestingMom.com had its ups and downs. While I was pleased with the variety of activities and games offered, I found the upselling practices to be a bit much. I originally subscribed for one month, and while I haven't yet decided whether or not to renew my subscription, I'll definitely be keeping my options open and looking at other solutions if I decide not to stick with TestingMom.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Effective Test Prep Tool with Room for Improvement

I recently used TestingMom.com for my child's test prep, and while overall I was impressed with the website, there were a couple of areas in which I think it could improve. Firstly, I noticed that when I was viewing text results, occasionally clicking on an individual question would fail to load the answers. This could be frustrating at times, especially when I wanted to review my child's performance on a particular question.

Additionally, when looking at the test result page, I noticed that the number of right/wrong answers per category didn't always add up to the total count. For example, it might say that my child got 35/40 questions correct, with reading showing 2 wrong, following directions showing 1 wrong, and math showing 4 wrong. However, when I expanded the information, I saw that some questions were being repeated, and it was showing redundant questions instead of the unique 5 that my child got wrong. Sometimes it would only show 4 questions that were answered incorrectly, and the other was just repeated. This made it harder to pinpoint areas that my child needed to work on.

Despite these small issues, I found that TestingMom.com was an effective tool for test preparation. The site provided a variety of practice tests, games, and questions that helped my child feel more prepared and confident before their exam. Additionally, the website was easy to use and navigate, and the customer support team was friendly and helpful. With just a bit of tweaking to address the issues I mentioned above, I believe that TestingMom.com could be an even more effective and user-friendly resource for parents and students alike.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: The Ultimate Practice Material Resource for Kids

I recently stumbled upon TestingMom.com when my 4-year-old son was due to take his gifted and talented test. I was looking for a website that would provide me with enough practice materials for my son to excel in the test. However, TestingMom.com surpassed my expectations and provided me with so much more.

The website is an excellent resource for parents who are looking for practice materials for their kids. The site offers various practice materials, including printable worksheets, practice tests, and brain-building games that are excellent for kids of all ages.

One of the features that stood out to me was the vast array of practice questions the site offers. While it might be overwhelming to some parents, I found it to be a plus as it ensures that the kids are thoroughly prepared for the test.

Furthermore, the site's customer service is exceptional, and their representatives are always available to address any concerns you may have. I had the opportunity to use both their email and phone support, and I was thoroughly impressed with their responsiveness. I made a phone call very late into the evening, and to my amazement, I received an answer from a representative who actually works for the company.

Overall, my experience with TestingMom.com was excellent, and I plan to use the site again when my 2-year-old is ready to take the gifted and talented test. The site is an excellent resource for parents who are looking to ensure that their kids excel in their tests, and I highly recommend it to anyone looking for practice materials for their kids.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com Beware of Confusing Cancellation Process with TestingMom.com: My Experience and Advice

After utilizing TestingMom.com for three months from October to December to prepare my daughter for her Gifted and Talented (G&T) exam, I was ready to cancel my membership. However, I encountered unexpected trouble when I was charged $43 for the following membership fee on March 10th, despite having clicked the cancellation button on their website. I discovered my account had not been canceled and realized that there were further steps involved in fully removing my membership.

Although there was a page full of comprehensive information, I found that I had to hunt for small font size text at the bottom of the page to eventually cancel my membership. Understandably, I was frustrated and confused by the lack of clarity in the cancellation process. Upon calling their customer service, I was informed that a refund could not be issued for the four-month gap in which I had not used their services and nor would I be using them in the future.

It was disappointing to experience such an issue after valuing their services during the three months of subscription. I hope that by writing this review, others will be spared the inconvenience and confusion of the cancellation process with TestingMom.com.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com Beware: TestingMom.com - Questionable Value & Trustworthiness

TestingMom.com does not seem to be very valuable or trustworthy. Not only do they require payment for every test and resource on their site, but they also charged one reviewer's credit card without authorization. The reviewer states that they had not used their credit card for 7 months before suddenly being charged for their subscription renewal. The fee also increased without any prior notification. This raises concerns about the site's treatment of customer information and suggests that they may engage in fraudulent behavior. In addition, the reviewer claims that all resources on the site are readily available for free on Google. Based on this information, it would be wise for potential customers to think twice before using TestingMom.com. It is essential to find reliable and trustworthy resources to help improve your child's education, and this site may not be the best option.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Beware of Automatic Renewal and Poor Customer Service

If you're considering signing up for TestingMom.com, I highly recommend that you think twice. As someone who held a membership for one year, I can assure you that this company does not prioritize the needs of its customers.

One major issue I encountered was the automatic renewal policy. Despite having no interest in continuing to use their services, they charged me $105 without asking for my permission. When I reached out to them for a refund, I was met with resistance and excuses.

While it's true that they do disclose this practice on their website, I believe it's unfair to hold customers responsible for understanding all the fine print. In these tough economic times, it's especially important that companies behave ethically and with empathy for their clients.

Another complaint I have about TestingMom.com is the lackluster website interface. It's not user-friendly at all and definitely needs a lot of work to become more interactive and engaging. I find it frustrating that they're able to make a profit off of selling access to test records, but they can't invest that money into improving their online platform.

Overall, my experience with TestingMom.com was incredibly disappointing. As a consumer, I expect to receive good value for my money and to be treated with respect by the companies I choose to do business with. I would not recommend this company to anyone seeking reliable educational resources or quality customer service.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Disappointed and Frustrated by Pushy Advertising and Limited Access

As a parent who is trying to prepare my children for the gifted test, I was excited to come across TestingMom.com in my search for online resources. However, my initial experience with the website left me feeling scammed and frustrated.

Firstly, the website claimed to offer a free trial, but after signing up, I was immediately bombarded with emails asking me to pay for membership. My husband and I eventually decided to pay for a quarter membership in the hopes of accessing the practice material. However, it soon became apparent that even this membership only granted limited access and we were constantly being asked to pay more for additional resources.

After navigating through various ads and prompts to upgrade, I finally arrived at the practice page. However, even at this point, I was asked to rate the website - an odd request given that I hadn't even had a chance to properly use the service yet. When I attempted to give the website a one-star rating based on my frustrating experience so far, I discovered that this wasn't even an option, so I reluctantly gave it two stars.

Overall, my first impression of TestingMom.com was not a positive one. The constant push to upgrade to more expensive memberships and services made me feel like the website was just in it for the money. While I hope that the actual practice material will be helpful for my children, I am left with a sense of caution and skepticism.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com Beware of Hidden Fees and Poor Customer Service at TestingMom.com

As a concerned parent, I recently had a disappointing experience with TestingMom.com. I was charged an unexpected renewal fee of $99 without any prior notification. Despite never having received any email or phone call reminding me of the impending renewal, Testing Mom charged my bank account automatically. When I reached out to their customer service team to request a refund, I was met with a dismissive attitude and was denied any reimbursement.

In addition to the questionable business practices, I was also frustrated with the website's overall functionality. The service failed to meet the needs of my children and the language used on the site was riddled with grammatical errors. I originally purchased the service for one year, but it proved to be a poor investment for my family.

The staff at TestingMom.com seemed uninterested in addressing my concerns and were even unresponsive when I reached out to them. I found their response to be quite disappointing and unprofessional. Despite the negative experience, they refused to refund my fee, citing the terms of the agreement that I had signed when I initially used their service.

In summary, I would caution others to be aware of the hidden words in the TestingMom.com agreement and the questionable practices of their customer service team. The site may not be as helpful as you would hope and it can be quite difficult to obtain a refund. In my opinion, there are likely better options available for parents seeking similar services.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Profit over Customer Satisfaction

TestingMom.com may be a useful resource for parents looking to assess and improve their children's academic abilities. However, it appears that the company is more focused on making money than providing quality customer service or fostering long-term customer relationships.

One issue that has frustrated some users is the requirement to log in to certain programs through the company's website, with access to these programs deleted if you fail to sign in every 30 or so days. This means that children may have to retake placement tests and redo work that they've already completed. This policy seems unnecessarily burdensome and is not a common practice among other similar companies.

Another complaint is that the company sets up its renewal process in a way that practically ensures customers will be charged automatically each year. By not sending out courtesy reminders of automatic renewal and only asking customers if they want a reminder at the time of purchase, the company seems to be taking advantage of users who may not remember to cancel their subscription. This is an exploitative practice that further undermines customer trust and contributes to a negative experience with the company.

When customers have tried to contact TestingMom.com about these issues, the company's representatives have reportedly been rude and unhelpful. This kind of attitude suggests that the company doesn't really care about its customers or whether they are satisfied with the service. Instead, they seem more interested in earning as much money as possible.

Looking at TestingMom.com's business practices as a whole, it's clear that they are not geared toward creating long-term customer loyalty. By prioritizing profit over customer satisfaction, the company risks losing business from unhappy customers who are put off by their deceptive and unscrupulous tactics. Ultimately, for parents looking for reliable and trustworthy resources to help their children thrive academically, it may be best to find an alternative service.

Read full review of TestingMom.com
Hide full review

TestingMom.com complaints 10

ComplaintsBoard
J
11:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Review of TestingMom.com: Valuable Content, But Room for Improvement in User Experience

Have you heard of TestingMom.com? It's a website that offers resources and practice tests for children preparing for academic exams. While their content is helpful, the website could use some improvements.

For one, the ads for GogoBrain and one-on-one tutoring are distracting and take away from the user experience. It would be more beneficial if the website directed users to the resources they have purchased through bold links, rather than bombarding them with irrelevant ads.

Additionally, some users are left feeling confused after purchasing the recommended fast track session. It's unclear if this was the right decision or not, and clear guidance from the website would be appreciated.

Overall, although the content provided by TestingMom.com is valuable, there is room for improvement in terms of website design and user experience.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
A
10:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Misleading Billing Practices and Lack of Transparency

As a concerned parent looking for the best educational resources for my child, I decided to give TestingMom.com a try. Unfortunately, my experience was less than satisfactory. I was dismayed to discover that I was charged for additional months when I thought I had only signed up for one. This left me feeling cheated out of my hard-earned money, and I suspect I'm not the only one who has felt this way.

I believe that the TestingMom.com program has potential, and I understand that creating valuable educational resources does come with a cost. However, I cannot condone the practice of misleading customers by tricking them into paying for additional months without their knowledge or explicit consent. If a program is truly great, it should stand on its own merits and not rely on sketchy business practices to make a profit.

Furthermore, I was disappointed with the lack of clarity surrounding the cancellation process. It was not immediately clear how to cancel my subscription, which left me feeling frustrated and even more distrustful of the program as a whole.

Overall, my experience with TestingMom.com left a sour taste in my mouth. While I appreciate the effort to provide valuable educational resources for children, I believe that transparency and honesty should always be a top priority when it comes to business practices. I cannot recommend this program to other parents, and I hope that the team behind TestingMom.com takes steps to improve their approach and regain the trust of their customers.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
G
9:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Useful Materials but Beware of Renewal Policies and Lack of Refunds

I recently had an experience with TestingMom.com that left me feeling deceived and disappointed. While I found the site to be useful in many ways, the handling of their renewal policies left me feeling frustrated and out of pocket.

One of the key issues for me was the lack of communication around renewal billing. I was not reminded that my card would be billed for continued access to the site's offerings, and as a result, I missed the opportunity to cancel my subscription in a timely manner. To make matters worse, I discovered that there was no refund policy in place for those who had already been billed. This was a major letdown, and left me feeling like the company was not entirely transparent in its practices.

That being said, I do believe that there are a lot of valuable resources on TestingMom.com for those who are looking to prepare for exams. The site itself is user-friendly and easy to navigate, and the material is certainly comprehensive. However, I would caution potential users to be aware of the renewal policies and make sure to keep track of their subscriptions to avoid any unexpected fees. Additionally, it's worth noting that much of the material on the site is available elsewhere, so it may be worth shopping around before committing to a subscription.

In summary, while there are some positives to be found on TestingMom.com, the lack of transparency around billing and the absence of a refund policy left a sour taste in my mouth. On the whole, I would recommend approaching this site with caution and being vigilant about subscription management.

Read full review of TestingMom.com
Hide full review

Is TestingMom.com legit?

Our conclusion: After a detailed review, ComplaintsBoard finds TestingMom.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TestingMom.com is known for their high standards and safety. If you're thinking about dealing with TestingMom.com, it's wise to check how they handle complaints.

TestingMom.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

TestingMom.com has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for testingmom.com can be seen as a positive aspect for TestingMom.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of TestingMom.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Testingmom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Testingmom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for TestingMom.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up TestingMom.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Testingmom.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on testingmom.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While TestingMom.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • TestingMom.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: Overpriced and Underwhelming Test Prep Materials

Being a parent myself, I understand the importance of wanting to provide the best educational resources for my child, especially when it comes to preparing for state tests. Unfortunately, TestingMom.com falls short of delivering on its promises. One of the supposed benefits of this website is that it offers unique and diverse test prep materials, but upon closer inspection, I found that their worksheets are actually sourced from third-party providers. This is disappointing because it raises concerns around quality control and accuracy. In fact, I came across numerous grammatical errors that were missed in their proofreading process.

What's worse is that this website charges a hefty $90 per year for access to its content, which I personally find to be an unreasonable price point for what it offers. While I appreciate that they do offer a 100% satisfaction guarantee, I can't help but feel like I wasted my time on this website.

My advice to parents looking for effective test prep materials would be to avoid TestingMom.com and to instead explore alternative options that are worth the investment. Don't let this website's marketing tactics lead you astray - there are better resources out there.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Improving Transparency and Flexibility in TestingMom.com's Membership Policies

As a concerned member and user of TestingMom.com, I would like to express some feedback and suggestions, based on my personal experience with their services. Firstly, I must say that I appreciate the wide range of learning materials, resources and tools that are available on this platform for parents and children, looking for ways to enhance their educational development and academic success.

However, my main issue with TestingMom.com is regarding their payment and membership policies, which can be confusing and misleading for some users. In particular, I find it somewhat frustrating that when I signed up for a one-month membership, I was automatically enrolled for a recurring subscription, without any clear indication or notification of this when I initially signed up. This can be a subversive move on their behalf, as they have the potential to generate additional revenue from users who may forget or overlook the automatic renewal of their membership.

While I understand that they want to maintain a continuous membership and engagement with users, I suggest that they provide more transparency in their membership policies, by making it clear that users will be automatically billed for the next month, unless they manually cancel their subscription. This could be done through pop-ups, reminders or warnings, when users navigate their accounts or approach the end of their membership period.

Moreover, I suggest that they provide more flexibility in their membership plans, by allowing users to choose the duration and frequency of their subscription, without imposing a minimum or maximum threshold. This could be beneficial for users who want to try out their services for a short period or who may need more time to fully explore and utilize the resources they offer.

Overall, while TestingMom.com has valuable and insightful resources for parents and children, it is important for them to address the concerns and feedback of their users, particularly in terms of their payment and membership policies. By doing so, they can ensure a more positive and satisfactory experience for their users, and foster a stronger trust and loyalty in their brand.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: A Wealth of Resources for Academic Success, but with Heavy-Handed Sales Tactics and a Lack of Customization

As a concerned parent who wants the best for their child, I have been searching for resources to help my child excel in school. During my search, I came across TestingMom.com - a website that promises to help children achieve academic success through various methods such as test preparation, educational games, and online practice tests.

While I appreciated the range of resources available, I must admit that I initially found it overwhelming. There was so much information presented at once that it was hard to know where to start. However, after a little exploration, I found that the website was organized in a way that made it easy to navigate once I got the hang of it.

One downside to the website is the heavy-handed sales tactics. Do I really need a timer on the website to make me feel pressured to purchase a subscription? That being said, I do appreciate the option for a free trial, which gave me the chance to try it out before committing.

Another point of confusion for me was the inclusion of GoGoBrain as part of the package. At first, I wasn't sure what it was or if it was worth the additional cost. It would be helpful if the website provided more detailed information about what each resource is and how they can help improve academic performance.

As a parent with a specific goal of preparing my child for the NYC Talented and Gifted program, I wish the website would offer more customization towards individual needs. It would be beneficial to have a more personalized approach that caters to specific goals, such as test preparation for a particular program or state.

Overall, I think TestingMom.com offers a wealth of resources that could benefit many families. It may take some time to navigate and figure out which resources best suit your needs, but with the free trial option, it's worth trying out.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Expanding TestingMom.com's Reach: A Concerned Parent's Review of International Accessibility

As a concerned parent residing in Ireland, I was elated to stumble upon TestingMom.com - a website dedicated to helping children succeed with their academic endeavors. However, my excitement quickly diminished when I realized that the site is currently only available for customers living within the United States. This left me feeling quite disheartened, considering the vast number of international students who could benefit from their services.

To add to my concerns, my child's father currently resides in Denmark, which presented an obstacle when attempting to pay for the services offered by TestingMom.com. Despite our attempted payment with international addresses, the website's system did not accommodate for other countries outside of the US, which left us feeling frustrated.

Being that my child attended an international school in Denmark with many students from the US, I feel that TestingMom.com is missing a golden opportunity to expand their reach and help children worldwide. It would be wonderful if the site could be accessible and inclusive to children all over the globe, regardless of their location.

Overall, I believe that TestingMom.com has the potential to make a positive impact on the lives of countless children around the world, but for now, it remains a site intended only for those within the United States. I urge the creators of TestingMom.com to consider expanding their services to include international students, as the benefits of their program could be a game-changer for many.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com Disappointing Customer Service Experience with Testing Mom and Upgrade Confusion

As someone who has recently reached out to Testing Mom customer service, I must admit my experience was less than stellar. After attempting to call the company five separate times and leaving two voicemails without receiving any response, I found myself becoming increasingly frustrated. I also reached out via email three times in hopes of finding the information I needed but was unsuccessful in receiving a response.

Despite this lackluster experience, I was enticed by the Black Friday offer and decided to upgrade my membership anyways. However, I did so without a clear understanding of how the upgrade works or how I would be charged. As a customer, I felt like I was left to my own devices when it came to navigating and understanding the upgrade process.

As someone who places great value on quality customer service, I was disappointed by my experience with Testing Mom. I believe that clear and responsive communication is key to fostering successful client relationships and hope that the company will improve in this area moving forward.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com TestingMom.com Review: High-Quality Tests, but Frustrating Navigation and Constant Upselling

When I first stumbled upon TestingMom.com, I was really excited to finally find a website that offered practice tests for cognitive abilities. However, I have to say that the website itself is quite difficult to navigate. There are so many different sections and options that it can be overwhelming to figure out where to go and what to click.

For me, specifically, I was looking for CoGat practice tests, but it took me a good 30 minutes of poking around the site to finally find what I was looking for. I can imagine that this would be even more frustrating for someone who isn't as computer-savvy or who is in a rush.

Another issue I had with TestingMom.com is the constant push for upselling. I understand that this is a business and that they want to make money, but there has to be a limit. It's frustrating to feel like every time I click on something or try to access a test, I'm being asked to pay more money for something else.

Overall, while the concept of TestingMom.com is great and the practice tests themselves seem to be high-quality, I think the website itself could use some work. It would be nice if they could streamline the navigation a bit and make it easier to find what you're looking for without having to sift through so many pages. Additionally, while I understand the need for upselling, it would be nice if they could offer more of the tests as part of the initial purchase instead of making users pay extra for everything.

Read full review of TestingMom.com
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

TestingMom.com A Review of TestingMom.com: An Online Resource for Child Learning that Requires Improvement in Transparency and User Experience

Have you heard of TestingMom.com? It's an online resource that provides parents with a wide array of educational materials to help supplement their child's learning. However, there are some aspects of the website that may be cause for concern.

One issue that many users have raised is the unclear discounted price. Although the website advertises that prices are discounted for members, it's not entirely clear what the original price was. Additionally, the same prices are displayed even when a user is not logged in, which makes the concept of a discount somewhat debatable.

Another issue is with the e-mails users receive about discounts and expiring deadlines. While it's great to receive discounts, the e-mails lack any explanation for why there would be a deadline or even what the new price will be. This can make users feel rushed to buy without fully understanding the value of the offer.

Furthermore, the website's upselling technique can be distracting from the main focus of why users are there in the first place. While it's understandable that a business needs to make a profit, constantly promoting additional products can be overwhelming and take away from the user experience.

Finally, it's worth noting that TestingMom.com does not offer their services to users located in every country. It can be frustrating for those who live in a region that's not listed as an option.

Overall, TestingMom.com has good intentions and provides helpful resources. However, there are areas for improvement in terms of transparency, communication, and user experience.

Read full review of TestingMom.com
Hide full review

About TestingMom.com

TestingMom.com is a comprehensive online learning and test prep program designed to help children and parents prepare for academic success. The platform offers a wide range of educational resources, including practice tests, worksheets, and tutorials for various tests and subjects, such as IQ tests, achievement tests, and standardized tests.

One of the standout features of TestingMom.com is its vast collection of practice questions, covering a range of skills and levels for preschool to high school. Their practice questions are specifically designed to give children a better understanding of popular test-taking concepts, helping them develop the skills and confidence they require to succeed on standardized tests.

Moreover, parents can use the platform's comprehensive tools to identify their children's academic strengths and weaknesses, track progress, and adjust challenging areas to improve academic performance. The program also includes many skill-building games and activities, designed to keep children engaged while developing essential problem-solving and critical thinking skills.

Overall, TestingMom.com is an excellent online program for parents who want to help their children build the skills they need for academic excellence. With a wide range of features, comprehensive resources, and an interactive platform, students can learn and grow at their own pace and get ready for academic success.

Overview of TestingMom.com complaint handling

TestingMom.com reviews first appeared on Complaints Board on Mar 23, 2023. The latest review TestingMom.com Review: Impressive Platform and Excellent Customer Service was posted on Apr 10, 2023. TestingMom.com has an average consumer rating of 1 stars from 20 reviews. TestingMom.com has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.8
1374 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. TestingMom.com contacts

  2. TestingMom.com phone numbers
    +1 (877) 609-6203
    +1 (877) 609-6203
    Click up if you have successfully reached TestingMom.com by calling +1 (877) 609-6203 phone number 0 0 users reported that they have successfully reached TestingMom.com by calling +1 (877) 609-6203 phone number Click down if you have UNsuccessfully reached TestingMom.com by calling +1 (877) 609-6203 phone number 0 0 users reported that they have UNsuccessfully reached TestingMom.com by calling +1 (877) 609-6203 phone number
  3. TestingMom.com emails
  4. TestingMom.com social media
TestingMom.com Category
TestingMom.com is related to the Standardized and Admissions Tests category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.