Exness review: Exness (SC) Ltd withheld my 9,451.59 USDT trading profits after completing all verification requirements

I am writing this complaint to share my experience with Exness (SC) Ltd regarding a serious withdrawal issue.

On 19 January 2026, I deposited a total of 22,000 USDT into my Exness trading account through two separate transactions.

After completing normal forex trading activities, I successfully withdrew my full deposited capital of 22,000 USDT on 4 March 2026.

However, my remaining trading profits of 9,451.59 USDT have been blocked and I have been unable to withdraw them.

Since 6 March 2026, I have fully cooperated with all compliance and verification procedures requested by Exness. I provided all requested documents, including personal bank statements, proof of relationship with my husband, source of funds documents, and other information requested by the company.

On 1 April 2026, I completed a video verification process as required. I answered questions, completed identity verification, and followed all instructions. After this process, customer support informed me that my review had reached the final stage and that withdrawal would be available after completion.

However, instead of resolving the issue, Exness continued requesting additional documents and repeatedly extended the review process. Despite my complete cooperation, I only received repeated replies such as "under review" without any clear explanation, reason, progress update, or estimated completion date.

My account has passed multiple verification procedures, yet my legitimate trading profits remain inaccessible.

I believe customers deserve transparent communication and fair treatment. I am requesting Exness (SC) Ltd to provide a clear explanation for this prolonged restriction and release my remaining trading profits of 9,451.59 USDT.

I am sharing this experience so other traders can be aware of the difficulties I have encountered regarding withdrawal processing.

View 0 more photos