Menu
Write a review
File a complaint
Exness

Exness review: Exness has kept my $9,394 under review for nearly 6 months despite providing all required documents

H
Author of the review
9:47 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have had a very disappointing experience with Exness. My funds have been unavailable for nearly six months, and I am still unable to complete a withdrawal of approximately USD 9,394. Since depositing on January 21, 2026, my account has remained under review.

I have fully cooperated with every verification request and provided all requested documents, including identity verification, proof of funds, bank statements, source of funds documents, live video verification, and other supporting materials.

However, despite my cooperation, Exness has continued to request additional documents without providing a clear explanation or a final decision. The review process has become an endless cycle of submitting information and waiting, while my funds remain inaccessible.

A compliance review is understandable, but keeping a customer’s funds unavailable for such a long period without a clear resolution is extremely frustrating and disappointing. I hope Exness can improve its transparency and provide customers with a fair and timely solution.

Claimed loss: 9394USD

Desired outcome: Return my funds

Confidential Information Hidden: This section contains confidential information visible to verified Exness representatives only. If you are affiliated with Exness, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. Exness Contacts

  2. Exness phone numbers
    Click up if you have successfully reached Exness by calling +357 25 030959 phone number 0 0 users reported that they have successfully reached Exness by calling +357 25 030959 phone number Click down if you have unsuccessfully reached Exness by calling +357 25 030959 phone number 0 0 users reported that they have UNsuccessfully reached Exness by calling +357 25 030959 phone number
  3. Exness social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 22, 2026
Exness Category
Exness is ranked 13 among 54 companies in the Foreign Exchange category

Most discussed Exness complaints

case [protected]
2
(opinions to this review)