Espresso Yourself / Jura Parts — bad service
My advice before the complaint: if your Espresso machine is broken, use the original Jura service (the manufacturer itself).
So my Jura Machine was broken and I called their service to get it repaired. The took it away for about 2 months (which is long, I assume) and returned it broken. It turned out when I was making coffee.
I immediately called them, I thought they had the warranty period after repairing. They took the machine again and returned it after 2 months in the same condition. Darn. I was so angry. What's the point of their service? It seems that they just pretend to be repairing something, but they actually do absolutely nothing.
Don't use them, you will waste a lot of money for nothing!