Menu
ESewa Customer Service Phone, Email, Contacts

ESewa
reviews and complaints

ESewa's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
esewa.com.np
esewa.com.np

Learn how the rating is calculated

2.6 7 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ESewa reviews 7

ComplaintsBoard
R
4:50 pm EDT
Verified customer This review was posted by a verified customer. Learn more

ESewa Revolutionize Your Finances with esewa: The Ultimate Mobile Wallet

This app is so cool, man! You can put money in your esewa wallet and use it to pay your bills or top up your phone. You can even transfer the money to your bank account. It's like having a little bank in your pocket!

I've been using esewa for a while now and I love it. It's so easy to use and it saves me so much time. I used to have to go to the bank or the utility office to pay my bills, but now I can do it all from my phone. It's a game-changer, for real.

One thing I really like about esewa is that it's super secure. I don't have to worry about my money getting stolen or anything like that. Plus, they have great customer service. I had a question about my account once and they were really helpful.

Overall, I would definitely recommend esewa to anyone who wants to make their life easier. It's a great app and it's totally worth it. So go ahead and download it, you won't regret it!

Read full review of ESewa
Hide full review
ComplaintsBoard
A
3:13 pm EDT
Verified customer This review was posted by a verified customer. Learn more

ESewa Poor Customer Service and Delayed Account Changes on esewa.com.np

esewa.com.np is not a good website to use. Their customer service is terrible. I asked them to make some changes to my account, but it took them four months to do it. And when they finally did it, they didn't even make the changes I asked for. It was like they didn't even read my request. I'm very disappointed with their service. I wouldn't recommend using esewa.com.np to anyone.

Read full review of ESewa
Hide full review
ComplaintsBoard
D
2:00 pm EDT
Verified customer This review was posted by a verified customer. Learn more

ESewa Disappointing Experience with ESewa: Frustrating Customer Service and Delayed Cash Holding

I gotta say, my experience with ESewa has been a real bummer. They just hold onto your cash for no good reason, and it's a real pain in the butt to try and get in touch with their customer service. I mean, seriously, what gives? I'm feeling pretty darn frustrated with this whole situation, and I don't think I'll be using their service again anytime soon. It's like I've lost my own money or something. Ugh.

Read full review of ESewa
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

ESewa Esewa: The Best E-Wallet in Nepal for Easy and Secure Online Payments!

Esewa is a game-changer in Nepal! It's the first online payment gateway in the country and it's making life so much easier for everyone. You can use Esewa to book movie tickets, flight tickets, pay e-cash, bus tickets, water, electricity bills, and more! It's the best e-wallet in Nepal and millions of Nepali users trust it.

I've been using Esewa for a while now and I have to say, it's been a lifesaver. I used to have to go to the bank or the utility company to pay my bills, but now I can do it all from the comfort of my own home. It's so convenient! And I don't have to worry about carrying cash around with me anymore.

One thing I really like about Esewa is that it's so easy to use. You just need to create an account and then you can start using it right away. You can add money to your account using your bank account or a credit/debit card. And once you have money in your account, you can use it to pay for all sorts of things.

Another great thing about Esewa is that it's very secure. They use the latest encryption technology to keep your information safe. And they have a team of experts who are constantly monitoring the system to make sure everything is running smoothly.

Overall, I would highly recommend Esewa to anyone in Nepal. It's the best way to pay for things online and it's so convenient. Plus, with millions of users already using it, you know you can trust it. So go ahead and give it a try!

Read full review of ESewa
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

ESewa ESewa: The Fast, Convenient, and Secure Way to Make Online Payments in Nepal

ESewa is a really cool digital wallet and online payment gateway that you can use in Nepal. It's super easy to use and it lets you pay for all kinds of things online. You can recharge your mobile phone, pay your electricity bill (NEA), pay your water bill, buy movie tickets, buy event tickets, buy bus and airline tickets, pay your children's school fees, pay your insurance premium, and even use the "esewa scan to pay" feature to pay for things at retail stores using the eSewa app.

One of the things I really like about ESewa is how fast and convenient it is. You can make payments instantly, without having to wait in line or deal with any paperwork. Plus, you can do it all from your phone or computer, which is really convenient.

Another thing I like about ESewa is how secure it is. They use advanced encryption technology to protect your personal and financial information, so you can feel confident that your data is safe.

Overall, I think ESewa is a great service that everyone in Nepal should check out. It's really easy to use, it's fast and convenient, and it's secure. So if you're looking for a way to make online payments in Nepal, definitely give ESewa a try!

Read full review of ESewa
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

ESewa Disappointing Experience with eSewa: Poor Customer Service and Delayed KYC Verification

I recently signed up for esewa about 10 days ago, but unfortunately, my KYC has yet to be verified. Despite my numerous attempts to contact their customer service center, I have not received a solution to this issue. It's quite inconvenient and disheartening. The customer service representatives I spoke with seemed to lack experience and knowledge about the product and service they offer. Their responses were nonsensical and unhelpful. I must say, I am quite disappointed with their lack of product knowledge and service commitment. It's a real letdown!

Read full review of ESewa
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

ESewa Disappointed with Esewa's Service and Customer Support: A Review

I used to be a loyal customer of esewa.com.np, but my recent experience with their service and customer support has left me feeling disappointed. Although I had previously been happy with their service, I was shocked by the issues I faced recently.

I attempted to transfer money from my bank account to my esewa id, but the amount was deducted from my bank account without being reflected in my esewa id. I called customer service multiple times on different dates, but it wasn't until I spoke with a lady that I was informed that I had correctly transferred the money to my esewa id. However, due to some technical problem, it might take some time for the transfer to be reflected in my account.

I waited patiently for 8 days, but the money was still not reflected in my esewa id, nor was it reverted to my bank account. I even wrote 5 emails to their customer support team, but I didn't receive a response to any of them.

As a result of this experience, I have decided to switch to IMEpay. While I appreciate the convenience of esewa, their lack of response and inability to resolve my issue has left me feeling frustrated and disappointed. I hope that they can improve their customer support in the future to avoid similar issues for other customers.

Read full review of ESewa
Hide full review

Is ESewa legit?

Our conclusion: ESewa's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

ESewa earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

ESewa has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Esewa.com.np has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Esewa.com.np has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, ESewa appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

About ESewa

Screenshot ESewa
ESewa is a digital wallet and payment gateway that has revolutionized the way people in Nepal conduct financial transactions. It is a one-stop solution for all your payment needs, allowing you to pay bills, transfer money, and make online purchases with ease. ESewa has become an integral part of the Nepalese economy, with millions of users relying on it for their day-to-day transactions.

ESewa was launched in 2009 and has since then grown exponentially, becoming the most popular digital wallet in Nepal. It is a secure and reliable platform that allows users to store their money digitally and make payments without the need for cash. ESewa has partnered with various banks and financial institutions in Nepal, making it easy for users to transfer money from their bank accounts to their ESewa wallets.

One of the key features of ESewa is its user-friendly interface. It is easy to navigate and allows users to make payments with just a few clicks. ESewa also offers a range of services, including mobile top-up, utility bill payments, online shopping, and ticket booking. Users can also use ESewa to pay for government services, such as passport applications and tax payments.

ESewa has also introduced a mobile app, making it even more convenient for users to access their wallets and make payments on the go. The app is available for both Android and iOS devices and offers all the features of the web version.

In conclusion, ESewa has transformed the way people in Nepal conduct financial transactions. It is a secure and reliable platform that offers a range of services, making it a one-stop solution for all your payment needs. With its user-friendly interface and mobile app, ESewa has made it easy for users to access their wallets and make payments anytime, anywhere.
Ratings on other sites
Trustpilot
Trustpilot
2.5
16 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ESewa contacts

  2. ESewa phone numbers
    +1 (980) 444-2435
    +1 (980) 444-2435
    Click up if you have successfully reached ESewa by calling +1 (980) 444-2435 phone number 0 0 users reported that they have successfully reached ESewa by calling +1 (980) 444-2435 phone number Click down if you have UNsuccessfully reached ESewa by calling +1 (980) 444-2435 phone number 0 0 users reported that they have UNsuccessfully reached ESewa by calling +1 (980) 444-2435 phone number
  3. ESewa social media
ESewa Category
ESewa is related to the Fintech Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.