EricDress review: I have order 3 dresses at 3 separate times they were all dresses. I never received

I have order 3 dresses at 3 separate times they where all dresses. I never received My dresses if you look my account up I am normal satisfy with your produce. On all 3 dresses you told me that I could replace the order for the same amount. That was fine but I could fine a order #. My name is Zarine Gilbert I know you are a very busy company can someone please let me no what to do. Oh I had no idea my complaint had to have a certain amount of words. Can you also tell me where to look for the order numbers on your produce.