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CB Vehicle Rental and Leasing Enterprise Rent-A-Car 1175 Main St Unit 3, Watertown, CT, 06795, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
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Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

1175 Main St Unit 3, Watertown, CT, 06795, US
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1 complaint
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Working hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
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1:19 am EDT
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Enterprise Rent-A-Car - discrimination

I called Enterprise about possibly renting one of there vehicles, I had gone inside just a few years prior to now and was all set to rent a car to travel and decided I didn't need the rental, now it a few years later and called to rent a vehicle and was given a price which was very high and I also was all set to rent with a different company but I wanted to go with one thatwas very close by because I was too tired to drive and wanted to make sure I would have the car in the early am for two very important Dr appointment, s. I arranged it then I was told I am on some list of do not rent! And I had forgotten about 15 or more years ago I had a small bumper I in a parking lot which did not damage to the other car I did not even know that it hit a car at all but I quess I did but didn't later found out by boyfriend took the car when I was showering and he didn't know he bumped into a car lightly and put a size of a pin hole in the bumper but I paid for the tiny damage and replaced the whole bumper, now they rented a car to me after and gave me another vehicle to drive, I was embarrassed because I had never been in any type of accident but come to find out later thaty boyfriend at the time grabbed the keys when I was in the shower and went to the Walgreens and he tapped someone's bumper but didn't know he did I got a letter that I had a hit and run, but that was not true I called the police station and there was no such report, so I did take care of this issue which again was given a vehicle, now I am do not rent list lol, wow I didn't know I was such a criminal 15 years or more ago but ya over the weekend I expressed myself about my disabilities and after that it seems I am now on the do not rent which was not there a few years ago, so when I called over this labor day weekend I was very upset and speaking to one of the Enterprise agents and told them I had a severe breakdown last year and we talked about it and I told this woman about me in details and I am a delivery driver and I have never in my life had any fault to any accidents and have an outstanding background to my driver's license, but I'm a risk now that I expressed my disabilities to an agent. I am now having my attorney get this information to the judge asap because this can ruin my reputation as a outstanding citizen of the town I live and the work I do which is a driver, I am embarrassed about the tiny pinhole that happened years ago that seems to be a problem now that I spoke in details about my personal life which I am proud to say how far I have come to be a good person that I am and always was. I am a woman of God and obeys the laws, and now I am completely humiliated by Enterprise and I did ask them what is this about they did not give me any answers this is definitely discrimination against my disability that I spoke about over the weekend before I would get this car rental now I have a work coach with the government program that helps people get full-time work, and I will have to bring this to their attention and to court if nobody it will give me an answer why I'm being treated the way I am they had blocked me from calling them back which they asked me to do so, iwould have had a vehicle with another company but they had me wait till they closed now put me in a bad situation. I am going to bring this to the court tomorrow and demand that I do have the absolute right to know why I am on a do not rent a car list and especially if it's something that happened 15 or more years ago that I had taken care of but I know it's not about that! It is about the conversation I had that was personal with another agent. She had Expressed personal things about herself too and we talked and now all the sudden I am on a do not rent because I almost drove away with a car with them 3 years ago. And even after that incident they did give me another car so I know this has nothing to do with that tiny thing that happened a long time ago I am waiting for my attorney to call me first thing in the morning I am humiliated and embarrassed and demand to know why they are treating me so rudely and had me call several numbers when I could have picked up another car that was ready for me to go but I was being responsible and not wanting to drive due to being tired and Enterprise was closer to me and they would have been able to pick me up and I could have only had to drive down the street which would of been fine with me but now they cost me 2 appointment, s that were very important for medical reasons and now I'll have to pay cancellation fees at a high price to where I had to go early this morning because they kept me waiting until they closed and still never gave me an answer why I'm on some kind of do not rent a car list with Enterprise. I am definitely feeling discrimination from my personal conversation I had over the weekend when I was very upset and expressed myself and my disabilities and how it had in the past effected me now I am treated differently. It was clearly obvious especially that I had already went into their office and spoke about pricing and almost rented a car but now it's so much different now that I spoke about my disabilities which has nothing to do with how I drive and it does not affect my driving in fact it makes me a much better driver I am a very cautious driver I am a good citizen in my town and known to be 1 of many people to do good things you donate my time when I can to help others in times of need.

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