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Enjin Customer Service Phone, Email, Contacts

Enjin
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www.enjin.io/products/wallet

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4.7 6 Reviews 18 Complaints
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Enjin Reviews 24

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Enjin HATERS GIVE THIS 1-3⭐️

YOU WILL NOT LOSE MONEY IN THIS APP.
The team is very responsive and reputable.
THE APP HAS NO GLITCHES.
This company is doing BIG THINGS and will be super successful.
The app keeps getting better and BETTER.
I read reviews from apps all the time before installing and it’s a shame that some people leave poor ratings if they have technical difficulty that can be easily solved.
THIS APP WILL NOT DISAPPOINT YOU.
Appreciate the honesty of this review and download today if you have not already.

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Enjin Superior NFT quality A++ Customer Service

I had previously written a bad review of the Enjin Wallet that was unwarranted as the issue was of my own misunderstanding. Imported wallets on Metamask need the base wallet imported to Enjin. Also, additional wallets created within one MM account share one pneumonic recovery phrase. Many thanks to customer representatives Shane for being knowledgeable, expedient and most of all patient in your dealings with me as an individual.

I have added Enjin to my portfolio, IPhone, and morning routine as of now.

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Enjin Recovered my NFT! Five stars all day!

I made a bone head move and lost my NFT! I wanted to move wallets but didn’t know what I was doing!

I was stressed and didn’t know what to do. I’d heard you can’t get crypto back if you send it to the wrong place.

I contacted support to see what they could do. I got a response quickly with instructions to recover my NFT! I was super excited but also had reservations about if it would work.

The rest is history! The recovery was swift and I’m back in the game. Thanks Team ! I couldn’t have done it without you!

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Enjin I tried to support

Trying to support s game that inspired me to play to earn for fun. Now realizing how many loop
Holes you have to avoid to not get robbed. First I lost 30$ in gas fees trying to use usdc believing that you can “ convert and trade “ with Enjin wallet didn’t mind that but then realize you can do ANYTHING but send or receive usdc so it’s literally just stuck their this was 75$ robbed when I was trying to use it to support lost relics how f cheap of them. Don’t trust these wallets with much money you’ll lose it all just trying to move it around the 1,000 wallets u need to play.

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Enjin Company went above and beyond to solve a problem!

First off, let me say Thank Etay, one of the service representatives there. Etay figured out an issue that Coinbase could not solve over six months and he did it in 24 hours. I highly recommend this wallet. All of these other wallets are charging way too much in gas and expect you to know all the lingo right off the bat. Coinbase kept and I said, please talk to me like I’m because I have no idea where the hash is and until I do, I cannot give it to you. Of course I got no response from Coinbase Wallet. I just got $200 from me. Readers beware. Stay away from Coinbase Wallet and Get Enjin Wallet.

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Enjin bad standards in security

my wallet passwords are over 100 characters and stored in a secure password manager. the app does not allow paste actions. if it can’t adhere to security best practices and wants to roll their own, they can take a hike.

***UPDATE***
They responded with that they do not allow pasting of passwords for security purposes. DO NOT FALL FOR THIS EXCUSE. There is NO CISO that would ever agree with this statement. This practice leaves out password managers, a BEST practice. It promotes users using weak passwords or reused passwords.

If a company is going to use anti-practices in the industry and claim it is for security, then you must wonder how many more anti-practices they have rolled into their backend systems. Any company who does not conform to best practices as seen by the entire security community, should not be trusted or used.

I am forwarding this app and their response to others in the industry for their comments to come. Perhaps the only way for them to see the light is through strong peer pressure.

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Enjin Complaints 18

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Enjin Does Customer Service Exist?

Phone was stolen, all data wiped, how hard is it for someone from this company to reach out to a customer who is wanting to dump money into their platform. Just need my password.

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Enjin absolute garbage. and the fees !

take your money and burn it rather than waste any time getting screwed over by hefty fees. no wonder the government wants to step in. these creators are taking all your money. BEWARE

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Enjin Don’t put any coins in this wallet

This is just a fair warning to my fellow Crypto Community to not use this wallet. You can get your coins tied up and won’t be able to retrieve them. Worst crypto wallet I have ever used.

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Is Enjin Legit?

Enjin earns a trustworthiness rating of 53%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds Enjin trustworthy, but it’s still important to be cautious. If you are considering dealing with Enjin, ensure you understand the risks involved before deciding.

By resolving 100% of 18 negative reviews, Enjin is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Enjin has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Enjin has claimed the domain name for enjin.io for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Enjin.io has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Enjin.io has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Enjin and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Enjin protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Complaints Board has received reports of a negative sign of legitimacy associated with the NFT trading platform on the website associated with Enjin. To protect your investments, it is important to verify the authenticity of the NFTs, research the issuing projects, and use trusted NFT marketplaces despite the bad sign of legitimacy. Make sure that the website complies with local laws and regulations related to cryptocurrencies and digital assets in your jurisdiction.
  • We conducted a search on social media and found several negative reviews related to Enjin. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • Enjin offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
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Enjin Missing crypto

Things were going good until. 80k xdce went missing. Sucked out of my account no idea where it went or why, can’t get anyone to talk to me. Listed as a transaction but I didn’t send it.

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Enjin Biometrics stopped working

I use biometrics to access my wallet, and when I transferred all my data to new device, it stopped working. I have no option to log in to my account and now I can’t access my wallet and coins.

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Enjin Annoying NFT Scan

This app is amazing but also annoying too i tried scanning a NFT for days and it keep saying now available to claim now today they said it’s finished what an insolence. Please fix this problem.

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Enjin Very unreliable when it comes recovery

Back up wallet doesn’t work well. Old BTC address gets lost. Can’t recover. Very poor back up system. Works good when there is no problem. But when there are problems, it’s easy to lose money.

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Enjin Meh

Can’t really do anything except hold coins. Very hard to assess transfer costs. Was disappointed that you can’t even exchange into Enjin… I thought this was the whole point of this app… I don’t recommend.

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Enjin Cryptos gone

After losing my password I did the 12 word code thing to import my old wallet and it came back empty... and there’s nothing anyone can do for me says their faq... I really needed that money for food and bills too! Is there any other way of recovering what I lost?

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Enjin Not for me

Got the wallet hoping to move some coins and stake, unfortunately can’t find any data regarding staking and rewards. Due to this I’ve moved zero amount of my coins as I’m unable to see the benefits. Yet I’ve read I can stake several of the coins I want to move, pity.

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Enjin Lost all BTC

Literally woke up this morning and all my BTC on this wallet was gone. When I click on the coin in the wallet it will usually show all transactions you’ve made with it. Now when I click on it it shows nothing. No transactions of any kind. I backed my wallet up and everything.

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Enjin Pending Transaction

I tried to swap crypto using enjin wallet from Dogecoin to Enjin coin, it’s been 5 days and it still remains pending, I even had to download the latest update yet still I don’t get the replacement bottom. I’ve been nervous and don’t know what to do , I hope you can help fix this errors!

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Enjin Enjin wallet

Horribly slow… most exchanges don’t charge you much to swap some are even free. But when you pay a premium to swap fast you still have to wait hours for it to complete I have been waiting for 5 hours and I believe this will take weeks or will never go through. Don’t waste your time with enjin.

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Enjin Transaction Error

Hi , I’ve been trying to exchange my Doge coin on my Enjin wallet into my Enjin Coin account but it keeps on saying an error whilst broadcasting your transaction. I have added a screenshot of the issue just so you know the problem am facing at the moment. I hope you can help me fix this issue. Thank you

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Enjin Can’t access $$$ ?$&@

Well let’s see! being that I get directed to the App Store to upgrade my wallet before I can use it again is understandable, but since there isn’t an option to upload the update only open pre-existing app as is... or stuck in a glitch I’m leaving not even a single star if I could!
Ohhh, I don’t have time for this!

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Enjin Be careful.seems a bit sketchy unfortunately

Installed it to review their platform for a potential game partnership, but was immediately turned off when I saw they weren’t using the built-in iOS keyboard. Sketchy and not the feeling I’d want my users to have.

Update in response to developer question: No, I have not contacted support as this isn’t a support issue. You want to use a custom keyboard, that’s your call and I’ll stay far away.

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Enjin DO NOT USE THIS WALLET!

I sent a transaction from their app and it has been over 2 months now and still have not received my funds. Gone back and forth with customer service and always get the same run around and will probably get the same reply here. I have provided them with my Transcation ID countless times. It’s always Someone telling you to DM then they screw you. PLEASE I REPEAT PLEASE DO NOT USE THIS WALLET OR APPOr anything ASSOCIATED WITH ENJIN

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Enjin Warning

Incredibly high exchange fees when exchanging crypto’s. (Exchange fees ranging for 7-15%)

Pro’s: easy to use interface, lots of trading exchanges pairs, quick settlement

Cons: extremely HIGH fees when exchanging crypto’s. Also it does not tell you the price in dollars of the transaction fee. For example if you exchange ETH for ENJ. It will only say you will receive this amount of ENJ.

Advice: please state the transaction fees. The more clarity the better.

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About Enjin

Screenshot Enjin
Enjin is a popular blockchain-based platform that offers a variety of services and features for gamers, developers, and content creators. The platform uses its native ERC-1155 token, Enjin Coin (ENJ), to power its ecosystem and provide users with various benefits and perks.

Enjin offers various tools and solutions to help developers create and manage blockchain-based games and apps. These tools include the Enjin SDK, which enables developers to integrate blockchain technology into their games with ease, and the Enjin Marketplace, which allows developers to sell their blockchain assets and items to other users.

Additionally, Enjin also provides various tools and features for gamers and content creators, such as the Enjin Wallet, which enables users to store their blockchain assets securely, and the Enjin Beam, which allows users to send and receive assets and messages securely and privately.

One of the key features of Enjin is its focus on creating verifiable scarcity and ownership of digital assets. The platform enables developers to create unique and limited-edition items that can be traded and verified on the blockchain, giving users true ownership and control over their assets.

Enjin has a strong and passionate community of users, developers, and supporters, and has received widespread recognition and accolades for its innovative approach to blockchain gaming and technology. Overall, Enjin provides a comprehensive and user-friendly platform for anyone looking to create, play, or trade blockchain-based games and digital assets.

Overview of Enjin complaint handling

Enjin reviews first appeared on Complaints Board on Apr 10, 2023. The latest review HATERS GIVE THIS 1-3⭐️ was posted on May 13, 2023. The latest complaint Does Customer Service Exist? was resolved on May 15, 2023. Enjin has an average consumer rating of 5 stars from 24 reviews. Enjin has resolved 18 complaints.
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  1. Enjin Contacts

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    May 13, 2024

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