The complaint has been investigated and
resolved to the customer's satisfactionResolved Enhanced Services Billing Inc — charge for service not requested
resolved to the customer's satisfaction
On this month's bill for my landline (AT&T) I noticed a new charge of $14.95 for "Residential Email, LLC-Monthly Service Fee." When I called the company (Enhanced Services Billing Inc.), I was told that my 22 year-old daughter had signed up for this. This woman now lives in a distant state and there is no possible way that she could have or would have signed up for this. The company quickly offered to back out the charge.
I paid my AT&T bill after substracting the $14.95 from the total. I will be interested to see if AT&T bills me for the balance.
I agree with others who think AT&T is responsible for this blatant scam. What are they doing being involved with this shady company?