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Emirates Driving Institute [EDI]

Emirates Driving Institute [EDI] review: Poor service 42

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8:20 am EDT
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My automatic road test was on July 12. Testing time on the receipt from their Internet City office says 7:30 am. Location: Emirates Driving Institute Headquarters in Al Qusais.

I arrived at 7 oclcok. My name was called around 8 o'clcok. I hopped in the car with a RTA guy and 3 other students. Then i found out the car is manual. We went back to the office, I told them i had switched from manual to automatic and showed them the receipt. They said no, you have to change your learning permit as well. But NOBODY told me to do that before. The guy in internet city office only took my money and gave me the receipt.

All right, i ran around and within 1 hour changed my learning permit to automatic. I came back to the waiting area, showed them my new learning permit, and waited and waited and waited and waited...until 4 pm! During this time the EDI guys and RTA guys of course had their lunch break without informing the students anything. I was bored to death. Later i found out there were at least 3 other students who were supposed to have their automatic road test at 7:30 am but like me, they waited until after 4 pm or later.

i find it very ironic that their slogan is "proud to be professional".

Since most students there are subcontinental, i believe EDI and RTA people simply don't give a ### about respect. Sadly, most students raised no objections.

I later complained this to my Egyptian instructor from EDI. He said many Pakistanis in the Al Qusais office take bribes.

Emirates Driving Institute [EDI] customer support contacts
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P.O Box: 20948, Al Qusais, US

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Dear Moue,
We are really sorry for the inconvenience caused. Please share your registration number with us to resolve the issue at the earliest with regards to your training booking.
Emirates Driving Institute [EDI] customer support contacts
Phone numbers
Address

P.O Box: 20948, Al Qusais, US

Website
File a complaint Write a review
Dear Student,

We apologize for any inconvenience that has been caused to you. Kindly call us back or please provide your contact details to contact you regarding the issue.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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42 comments
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new man
, UZ
Jan 17, 2010 5:42 am EST

this is one little story

my story it is ...

Emirates Driving Institute [EDI]
Emirates Driving Institute [EDI]
Dubai, AE
Apr 26, 2023 12:30 am EDT
Replying to comment of new man

Complaint too old.. Kindly Close

R
R
rockstar87
, PH
Oct 19, 2009 4:19 am EDT

yah you're right, i dont understand why many students fail with regards to this road test, and the usual mistake was " failure to comply with the instructions of the examiner" which is also written as (recurrent) meaning it is usually happens, why? because some examiner tend to give instruction which is not allowed, of course the student will not follow this instruction because its not allowed, or if you follow the examiners instruction you will automatically fail the test. my question is, which instruction shall we follow? ok maybe the reason why they tend to give instructions which are not allowed only to check if the student is aware of his environment. but must be they will not fail the student with this mistake.

Emirates Driving Institute [EDI]
Emirates Driving Institute [EDI]
Dubai, AE
Mar 25, 2023 1:59 am EDT
Replying to comment of rockstar87

Old complaint... Kindly close