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Home TV, Music & Video Emax / Max Electronics service
J
Author of the complaint
8:49 pm
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I purchased a videocon TV on 01/10/15 and when the time of purchase they informed me within 15 days it will be delivered in my India home address. After 15 days, 17th, 18th and 19th I contacted their customer support regarding the delivery, they informed they have send follow up email on these three days, no reply. I tried to contact any senior person in Emax and request any person's number to customer support, they not provide. on 19th evening i went to Emax and meet their manager, he informed me wait two days, i informed him cant wait two more days, then yesterday5.32 pm i got a call from Emax saying that tv will be delivered today, as of now no call from supplier and not yet delivered. I regret to inform that "This is worst deal I have ever done in my life" I am attaching my bill copy.

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Update by Jayadevan
Oct 21, 2015 8:11 am

It is genuine complaint

2 comments
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O
Nov 02, 2015 4:58 am

Dear Jayadevan,

Information about your contact details is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Videocon Online Team

O
Oct 26, 2015 1:07 am

Dear Jayadevan,

We are sorry for the experience you had. Kindly share your contact details so that we can assist you further.

Regards,
Videocon Online Team

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168 complaints
1 resolved 167 unresolved

Emax / Max Electronics contacts

(added by reviewer)
10th Floor, Landmark Tower, Dubai Marina, PO Box 120010, United Arab Emirates
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