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ComplaintsBoard Restaurants & Dining Eldorado Disappointing experience with eldorado – account suspended after $30,000+ in sales
Eldorado

Eldorado review: Disappointing experience with eldorado – account suspended after $30,000+ in sales

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3:52 pm UTC
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I was an active seller on Eldorado, generating over $30,000 in sales within just 90 days while maintaining excellent customer feedback.

Unfortunately, my account was suspended following a verification review related to gift card purchases. I fully cooperated with the support team, explained my transactions, and offered to provide any additional documentation required.

What makes this situation particularly frustrating is that Eldorado support previously confirmed that my gift card trading activity was not restricted.

Despite my cooperation, my account was suspended, my appeal was denied, and I was not given a specific explanation of what was insufficient during verification.

I understand that platforms need security procedures, but I believe sellers deserve greater transparency and a fair opportunity to resolve verification concerns.

I invested significant time and effort into building my business on Eldorado, and losing access to my account has been extremely disappointing.

I hope Eldorado will reconsider my case and improve how it communicates with sellers facing similar situations.

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