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EERO

EERO review: Wifi devices

J
Author of the review
10:31 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I purchased 4 eero Pro's for a high speed home WIFI. I was so happy with the system, I ordered two more devices to improve my wireless cable performance.

I discovered ATT U-verse was not compatible with eero. I couldn't find any information on how to return the devices in my package or on the website so, I contacted customer service. I traded emails with Réamonn (eero Customer Support). he asked all f the typical questions..

Why.. Where.. Etc.

I answered his questions and he hasn't returned any of my 19 emails since. He turned a happy customer into a former customer.

Country of complaint: United States

Desired outcome: I want a refund

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