Edward Rose & Sons review: Roaches in my apartment

I first notified my apartment complex (The Crossings, Grand Rapids) that I noticed roaches in my apartment (3-4) visibly on 8/28 and was told that pest control would be out 8/29. They were not out until 8/30 and the office couldnt even tell me when they would get to my unit. They called me back and said it should be safe to go back 48 hours after the spray was completed. 72 hours later I go back and still notice some roaches crawling around my kitchen area. Renotified the office of this as I’d been staying at a hotel from 8/28-9/4 and spent nearly a months rent because I felt extremely uncomfortable living in a unit with roaches. Someone from the office told me “it’s not like it’s unlivable”. I highly doubt anyone from the management would like to live in their unit with an ongoing roach problem. I’m a clean person and keep my unit clean and somehow the office could not move me into another unit because “ I might just bring the roaches with me”. This whole time I’m not living in my unit, paying for the months rent and havent been given any deductions on rent. I’m very appalled at the lack of care for my well being as roaches spread disease and bacteria that can be detrimental to long term health. I’ve since gone out and purchased my own roach traps and spray to take care of the issue. All I want at this point is to have my next months rent waived or deducted by the amount I spent staying at a hotel, being forced to stay out of a unit I pay 1060 a month for. I would really like some quick feedback and resolution on this before I consider breaking my lease.