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3.1 13 Reviews

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Editor's Pick Luxury shoppers reviews and complaints 13

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Editor's Pick Luxury I ordered Editor's Pick Luxury bioclear step 3 and it had a different box than what it normally has which made me wonder if it was the real

I ordered Editor's Pick Luxury bioclear step 3 and it had a different box than what it normally has which made me wonder if it was the real thing. But I have been using it and it seems to be the same thing. I have been nothing but happy with this company. They deliver promptly and only once have I not been able to get the product I wanted. I will continue to order from them.

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E. Glover
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I ordered Olaplex No 2 (2 liter) from them which is only available from professional beauty stores that require a license. I saw that this was on sale and thought, why not - seems legit. Well, it wasn't! The label on the back of the huge bottle was missing the QR code which Olaplex - they even have an Anti-Diversion page due to numerous fake versions of their products, especially the salon-only stuff (Olaplex No 1 and No 2). Per Olaplex's anti-diversion page: "All our consumer products contain QR codes on the bottom back side. If a QR code is missing, scratched off or tampered with in any way, do not buy it as the product could be fake, expired or diluted." Mine was definitely tampered with. Plus, I was able to compare it with my authentic product obtained from a professional beauty store, and it is definitely diluted (not as thick, less viscous) and had more fragrance to it, which I noticed immediately. I have reported them to the Olaplex Anti-Diversion team and would love to get a refund, but they never answer their phone - just able to leave a voicemail. Still waiting on a reply back from my email which I have sent twice now with a photo of the label with the removed QR code. Stay away from this site and only buy from Olaplex.com or an authorized retailer/pro beauty store. Wish I could just get my $220 back!

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A. Emard
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Not sure how I got here I was searching for editorspick and i landed on ComplaintsBoard.com... I can't believe people are writing bad reviews on such a great company I'm so happy I found them I now only shop here the prices are the lowest you can find and the free fast shipping is great too! I never contacted customer service so I'm not sure how fast they respond but I've made alot of orders and never had any issue so that's a good sign

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T. Gleason
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This company *** do not order.I paid nearly 25 dollars for a hand lotion when it came today,Jan.25th,2022 it was the size of my baby finger and barely any product.They can kiss it where the sun dont shine!@

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L. Runolfsson
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This business is distributing products that are not authentic. I purchased an Obagi Hydrate Luxe Medical cream and the solution was completely different from the same product my friend purchased from Obagi.com. It was yellow instead of white and has a chemical odor.

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Editor's Pick Luxury I bought an eye cream called teamine for many years

I bought an eye cream called teamine for many years. I decided to try another reputable store on line and returned it bc it wasnt the same formula. So i tried you and found it to be like the first company I used. Im wondering whats going on with this brand and realize its not your fault or the other companys fault. Im going to get in touch with the manufacturer.

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E. Cummerata
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This business does not answer or return calls. They also don't reply to your emails. Buyers beware of placing an order with editorspick.com. Their price is lower than anyone else on the web, but if you never get your product is it worth it?

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J. Kling
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I worked with this company. Very reliable company and they are really focused on having the best products for the customer.

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S. Roberts
,
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I ordered a sunforgettable and the content was a fraud. Product was replaced by something Else but the packaging was original. Editor's pick is a fraud. Asked for a refund but was refused! No one respond anymore. I lost 100$! Don't buy from Editor's pick from NYC on Broadway

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Editor's Pick Luxury Not sure about everyones negative experiences, but have ordered quite a few Is clinical products from them and they are authentic, sealed and

Not sure about everyones negative experiences, but have ordered quite a few Is clinical products from them and they are authentic, sealed and the price cant be beat. Sure, customer service takes a while to get in touch with but they are helpful and find solutions to the problems from my personal experience. Would recommend and plan on buying from them again in the near future.

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Is Editor's Pick Luxury legit?

Our verdict: Complaints Board's thorough examination reveals Editor's Pick Luxury as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Editor's Pick Luxury stands out for its commitment to quality and security. Clients considering Editor's Pick Luxury should delve into its customer service record to gauge compatibility with their expectations.

Editor's Pick Luxury earns 91% level of Trustworthiness

Perfect Trust Endorsement: Editor's Pick Luxury achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Editor's Pick Luxury. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Editor's Pick Luxury has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Editor's Pick Luxury's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Editorspick.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

A trust mark has been identified for a editorspick.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for Editor's Pick Luxury have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Editorspick.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Editorspick.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The editorspick.com may offer a niche product or service that is only of interest to a smaller audience.
  • Editor's Pick Luxury protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website associated with Editor's Pick Luxury sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
  • We found that Editor's Pick Luxury website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
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Editor's Pick Luxury I made a purchase, had an issue, contacted Editors Pick right away via email and they responded immediately they sent me a pre-paid return

I made a purchase, had an issue, contacted Editors Pick right away via email and they responded immediately they sent me a pre-paid return shipping label and in the meantime shipped out a replacement, which I received within 3 days I verified the authenticity of the product with the manufacturer, which included the manufacture warranty Quick and reliable service with good products I am not sure why they are receiving poor reviews, my experience was very positiveOne suggestion for improvement would be to ship items in a solid and secure box; maybe add samples (which is always nice)

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Editor's Pick Luxury I brought their products on 2020, after my local store doesn't have the Obagi in stock

I brought their products on 2020, after my local store doesn't have the Obagi in stock. so I turn online, I use it, no problem, is the same as the med spa quality, after 6 months, I started to buy Obagi, IsClinical Neova, and Revision entire line of skincare products from this website, I don't have any problem with the products, some products like 330z huge bottle of Obagi cleaner and toner was about to expire in 2/3 month, I ask them if they have later expire dates that I can exchange for, but they don't have it, they issue me a refund and I post a products back with free shipping. There was one time, I think they put a wrong price on ISClinical Youth products, but they didn't cancel my order, instead they shipped it for me. and they change the price higher later. I'm so happy, I got the products.I also order the products to shipped to my sister in [location], and they take care of the custom tax as well. Just it take a while for the commercial invoice to be clear by [company] and custom.All the items I received, I sometime email to the original brand to check if they are the newest batch, they come back with positive reply, all the products I received was seal and has a proper original packaging. I buy from Original website before, so I know what's the real original stuff like. EditorPicks might have older batch maybe due to their stock-up quantity. I buy from this company for almost 2 years and it save me a lot of money, so I will recommend. Just pay attention to the expiration date.

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Editor's Pick Luxury I worked with this company

I worked with this company. Very reliable company and they are really focused on having the best products for the customer.

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Editor's Pick Luxury This company absolutely does not deserve any orders

This company absolutely does not deserve any orders. I paid nearly 25 dollars for a hand lotion, and when it arrived today, Jan. 25th, 2022, it was the size of my baby finger and had barely any product. They can kiss it where the sun doesn't shine!

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Editor's Pick Luxury This business does not answer or return calls

This business does not answer or return calls. They also don't reply to your emails. Buyers beware of placing an order with editorspick.com. Their price is lower than anyone else on the web, but if you never get your product is it worth it?

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Editor's Pick Luxury This business is distributing products that are not authentic

This business is distributing products that are not authentic. I purchased an Obagi Hydrate Luxe Medical cream and the solution was completely different from the same product my friend purchased from Obagi.com. It was yellow instead of white and has a chemical odor.

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Editor's Pick Luxury I ordered a sunforgettable and the content was a fraud

I ordered a sunforgettable and the content was a fraud. Product was replaced by something Else but the packaging was original. Editor's pick is a fraud. Asked for a refund but was refused! No one respond anymore. I lost 100$! Don't buy from Editor's pick from NYC on Broadway

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Editor's Pick Luxury Not sure how I got here I was searching for editorspick and i landed on ComplaintsBoard.com

Not sure how I got here I was searching for editorspick and i landed on ComplaintsBoard.com... I can't believe people are writing bad reviews on such a great company I'm so happy I found them I now only shop here the prices are the lowest you can find and the free fast shipping is great too! I never contacted customer service so I'm not sure how fast they respond but I've made alot of orders and never had any issue so that's a good sign

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Editor's Pick Luxury I ordered Olaplex No 2 (2 liter) from them which is only available from professional beauty stores that require a license

I ordered Olaplex No 2 (2 liter) from them which is only available from professional beauty stores that require a license. I saw that this was on sale and thought, why not - seems legit. Well, it wasn't! The label on the back of the huge bottle was missing the QR code which Olaplex - they even have an Anti-Diversion page due to numerous fake versions of their products, especially the salon-only stuff (Olaplex No 1 and No 2). Per Olaplex's anti-diversion page: "All our consumer products contain QR codes on the bottom back side. If a QR code is missing, scratched off or tampered with in any way, do not buy it as the product could be fake, expired or diluted." Mine was definitely tampered with. Plus, I was able to compare it with my authentic product obtained from a professional beauty store, and it is definitely diluted (not as thick, less viscous) and had more fragrance to it, which I noticed immediately. I have reported them to the Olaplex Anti-Diversion team and would love to get a refund, but they never answer their phone - just able to leave a voicemail. Still waiting on a reply back from my email which I have sent twice now with a photo of the label with the removed QR code. Stay away from this site and only buy from Olaplex.com or an authorized retailer/pro beauty store. Wish I could just get my $220 back!

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Editor's Pick Luxury I made a purchase of $230.06 on 5/19 for skincare product on their website it was shipped and a tracking number was included, as per

I made a purchase of $230.06 on 5/19 for skincare product on their website it was shipped and a tracking number was included, as per tracking info it was delivered on my front door on 5/21 which I didn't receive and everyone was home. I went to the post office to make an inquiry and was told to come back next day, which I did and they said they didn't have it snd was told to reach out to the seller. I reached out and they responded saying sometimes the post office marks it as delivered and to give it 7days which I did, went back to the post office which they said they don't have. reached out to the seller again and haven't heard back ever since. reached out 5/29,6/3 and 6/4

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