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CB Candy and Sweets Edible Arrangements Complaints #82-101
Edible Arrangements

Edible Arrangements review: Horrible "customer service"

D
Author of the review
9:39 am UTC

I pre ordered a fruit arrangement for a birthday in TN via the internet. I received the conformation number and went about my day. Monday, 3/30 came and my delivery never showed up. Tried calling the local store and the VM was set to pick up automatically and was full, thus not allowing you to get in touch with the store. I called customer service and they acted like they had some top secret number where they could "reach the owner"….it went straight to VM as well. The "customer service rep" assured me it was being delivered and they had up to 7:00pm to do it…..shocking, it never happened. The rep also told me to call back at 7:00pm if it wasn't….i called back and they were closed LOL.

NEVER AGAIN will I trust these guys

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  1. Edible Arrangements Contacts

  2. Edible Arrangements phone numbers
    +1 (877) 363-7848
    Click up if you have successfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number 5 5 users reported that they have successfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number Click down if you have unsuccessfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number 15 15 users reported that they have UNsuccessfully reached Edible Arrangements by calling +1 (877) 363-7848 phone number
    Customer Care
    +1 (888) 727-4258
    Click up if you have successfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number 6 6 users reported that they have successfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number Click down if you have unsuccessfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number 1 1 users reported that they have UNsuccessfully reached Edible Arrangements by calling +1 (888) 727-4258 phone number
  3. Edible Arrangements emails
  4. Edible Arrangements address
    95 Barnes Road, Wallingford, Connecticut, 06492-1800, United States
  5. Edible Arrangements social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
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Edible Arrangements Category
Edible Arrangements is ranked 1 among 8 companies in the Candy and Sweets category
#01 Edible Arrangements Edible Arrangements #02 Hershey's Chocolate Hershey's Chocolate #03 Cadbury Cadbury #04 Brach's Brach's #05 Ferrara Candy Company Ferrara Candy Company

Most discussed complaints

Refused delivery due to bad service
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