EcomerzPro review: non answer regarding non supply of order

In 19 November I ordered 3 Ewatches via an advertisement appearing in a local news agency and received official receipt notifying me that that I would receive the order 21 days. Also there was a site that I could track the progress of delivery, on checking that site I was told that either my order number (or email address) was "invalid"
I have sent several emails querying why I have not received my order but have not had any answers.