CB Residential Sales Ecco Complaints #102-121

Ecco review: Rude sales associate

Ryan Fatigati of Fort Lauderdale, US

Jan 30, 2021 2:24 pm UTC

Replied

I visited the ecco shoe store in the town center mall on 1/30/21 and have never received such bad service from a sales associate. The associate was named George and he is very unprofessional and rude. I asked him for a shoe in my regular shoe size and he comes back with the same shoe in a different size saying it runs big. I tried it on anyways and told him I was not happy with it. He then became sassy with me insinuating that I am not aware of how a shoe should fit my foot. I found that to be annoying. He then told me they might have my size in a different color of the same model. I told him I was not interested and then he made a snide comment about it under his breath. This really infuriated me. I was so mad about the situation that I called the store a few minutes later to speak with him. When he answered, I told him that he was very rude and that I was going to report him. He then replied "yeah, yeah, yeah" and "your mother". The entire visit infuriated me and I will be boycotting ecco shoe stores entirely.

Desired outcome: I would like for George to be reprimanded by his employer.

Ecco response

Feb 01, 2021 3:09 pm UTC

Ecco customer support contacts

Phone numbers

8800 444 2525

+45 74 911 625

Address

Industrivej 5, Bredebro, 6261, DK

Website

global.ecco.com

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We apologize you had a poor experience at our Town Center Mall store. Please provide me with your email and I will have our store District manager reach out to you.

Hi. I appreciate the apology and thank you for responding back. I would appreciate speaking with them. My email is ryanfatigati@gmail.com

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Ecco Contacts

Ecco phone numbers

8800 444 2525

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Russia

+45 74 911 625

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Denmark

+1 (877) 240-2365

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United States

+1 (800) 358-3226

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Canada

+44 172 682 9510

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United Kingdom

+353 16 859 210

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Ireland

+61 130 013 8099

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Australia

+84 800 377 326

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New Zealand

+43 126 7587 7010

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Austria

+32 28 990 810

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Belgium

+385 13 445 790

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Croatia

+420 327 710 080

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Czech Republic

+372 618 9510

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Estonia

+358 968 078 280

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Finland

+33 176 546 280

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France

+49 402 9996 5510

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Germany

+371 67 651 240

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Latvia & Estonia

+370 52 077 850

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+356 21 378 433

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Malta

+31 202 622 080

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Netherlands

+47 21 984 570

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Norway

+48 221 165 780

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+421 233 325 590

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Slovakia

+386 18 280 280

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Slovenia

+46 812 162 640

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Sweden

+90 212 317 6700

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Turkey

+86 400 172 6188

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China

+81 120 974 010

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Japan

+65 69 088 030

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Singapore

+82 316 284 800

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South Korea

More phone numbers

Ecco emails

eccousa@ecco.com

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Support

global-business-support@ecco.com

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Support

contact@ecco.com

100%
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legal@ecco.com

100%
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More emails

Ecco address

Industrivej 5, Bredebro, 6261, Denmark

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