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Ebates Customer Care Service

Ebates Inc.

160 Spear Street, 19th Floor
San Francisco
United States - 94105

Customer Support Phone Numbers

+1 415 908 2200 1 1
+1 415 908 2299 0 1

Ebates Complaints & Reviews

Ebates / ebates is a cheater

magon wang on Aug 1, 2017
i'v been used ebates for shopping online for years. this time they didnt give me cash back and tell the lie to say that i made the purchases in store and they contact Best Buy to confirm that. Are they kidding? It's a trap obviously! And they terminate my membership qulification because...

Ebates / ebates misleading adverticing & fulfilling there obligation, website malfunctions not seamless, very bad customer service

Mike Ferreira on Jun 3, 2017
The below s just 1 message of at least … The below s just 1 message of at least a dozen! customer service must be from a third world country! email replies are extremely delayed, they ask you to screenshot, jpeg, etc.. your purchase for proof but sadly they do not know there own system due...

Ebates / Rebate

Phyl223 on Oct 20, 2016
Just joined and made purchase as explained. Ebates claimed was 7% cash back. Guess what...Nope! Supposedly purchase doesn't qualify >> ?????? This company is a big scam. They get money for promoting from companies, but you get nothing. Please don't fall for it. As the saying goes...If is sounds too good to be true...

Ebates / No cash back awarded

Yelena B on Jun 12, 2013
I have been a customer of Ebates from September, 2011. I have a numerous issues with my cash backs. Everytime the cash back is more than a $1 or $2, I can not get it back for different reasons. There is latest scam that I going through. I have made a purchase "In the swim" store in the...

Ebates.com / No customer service and lost my ebate

Kitcatx0x1 on Dec 10, 2012
I been using ebates for a year now. I don't do a lot of online shopping so I never really got a rebate back. This Christmas season I decided to use ebates to maximize my cash back. I order over 110 dollars worth of perfume from perfumania threw the ebates site and got back 10.XX in my...

Ebates / scam

annecarcel on Jan 6, 2012
ebates scams people. i have been using it for years now. i noticed they dont credit me for everything . but this time they have a member get member referral program so i referred my colleagues and when i reached a certain amount ($300)they just deactivated my account automatically and told...

Ebates / changed offer no reply

I bought an item from Dyson thru the Ebates web site. It said free shipping. Dyson charged me shipping but I assumed Ebates would make it right. Wrong. 4 emails later and nothing. They have changed the offer on Ebates, too. Don't assume Ebates customer service will honor the coupons/offers they present on their web site.

Ebates.com / non-payment

I have been a member of ebates.com since 2007. I have always received a check after every quarter, which is every 3 months. I was supposed to receive a check Febuary 15, 2009 and when that did'nt happen, I e-mailed them several times to find out why. I have never received a reply. I...

Ebates.com / Wasn't Paid rebate

It took me over a year of making purchases online before I "qualified" to receive money from Ebates. My total I am supposed to be paid is a little over $28. I was supposed to be paid on Feb. 15th according to their guidelines. Feb. 15th came and went and I received no payment. I sent a...

Ebates / Undelivered rebate

Back in February of last year I received email from Ebates promoting sale event at Circuit City and promising a rebate in the amount of $10 for a purchase there. I did make an online purchase in the amount of $40.65 and so rightfully was expecting Ebates to honor its promise (and...

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