Menu
Write a review
File a complaint
ComplaintsBoard Banking and Credit Services EagleBank “disrespectful call from eaglebank rep – unacceptable service”
EagleBank

EagleBank review: “disrespectful call from eaglebank rep – unacceptable service”

F
Author of the review
6:04 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On August 12, 2025, at 5:52 PM, I received a call from EagleBank (number: [protected]) by a representative named Lamone. The experience was extremely disappointing. Lamone didn’t greet me properly, was unresponsive to my questions, and came across as demanding and dismissive. The communication was poor, and the overall tone felt disrespectful and unprofessional.
As a customer, I expect basic courtesy and clear communication. This kind of service makes me seriously reconsider continuing my relationship with EagleBank. If this is how they treat their clients, I may be closing my account soon.

Recommendation: Train representatives in basic customer service etiquette, including proper greetings, active listening, and respectful tone.

0 comments

Add a comment