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CB Banking and Credit Services EagleBank
EagleBank

EagleBank review: “disrespectful call from eaglebank rep – unacceptable service”

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6:04 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

On August 12, 2025, at 5:52 PM, I received a call from EagleBank (number: [protected]) by a representative named Lamone. The experience was extremely disappointing. Lamone didn’t greet me properly, was unresponsive to my questions, and came across as demanding and dismissive. The communication was poor, and the overall tone felt disrespectful and unprofessional.
As a customer, I expect basic courtesy and clear communication. This kind of service makes me seriously reconsider continuing my relationship with EagleBank. If this is how they treat their clients, I may be closing my account soon.

Recommendation: Train representatives in basic customer service etiquette, including proper greetings, active listening, and respectful tone.

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EagleBank - Efficient mortgage process
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  1. EagleBank Contacts

  2. EagleBank phone numbers
    +1 (301) 986-1800
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    General Questions/Report Fraud
    +1 (866) 318-7727
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    ATM and Debit Card Support
    +1 (800) 364-8313
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    Account Information
    +1 (240) 497-2044
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    Bethesda Main
    +1 (301) 280-6800
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    Chevy Chase
    +1 (301) 762-3076
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    Shady Grove
    +1 (301) 588-6700
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    Silver Spring
    +1 (301) 444-4520
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    Park Potomac
    +1 (301) 287-8500
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    Twinbrook
    +1 (571) 319-4800
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    Ballston
    +1 (703) 359-4100
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    Fairfax
    +1 (703) 752-9360
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    Tysons Corner
    +1 (202) 628-7300
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    Gallery Place
    +1 (202) 296-6886
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    K Street
    +1 (202) 408-8411
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    McPherson Square
    +1 (877) 575-3245
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    General Questions/Account Support
    More phone numbers
  3. EagleBank emails
  4. EagleBank address
    7735 Old Georgetown Road, Suite 100, Bethesda, Maryland, 20814, United States
  5. EagleBank social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 18, 2025
  7. View all EagleBank contacts
EagleBank Category
EagleBank is ranked 116 among 142 companies in the Banking and Credit Services category
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