TransNational Bankcard
reviews and complaints

This company has been a godsend, we are a small family-run company and were overpaying for payroll and to run credit cards. This service is truly amazing, and our favorite part is when you call customer service, you are actually talking to someone who is local! They helped us with setup every step of the way!

I'm real happy with the services I got from TransNational. Will Foley did a great job helpin' us with our processin' needs. He saved me lots of time and money. I done told my friends and other business owners 'bout Will Foley 'cause he's a real hard-workin' guy and a true pro in his field.

Will Foley was great! Anytime we need any help, he answers, and if he can't personally take care of it, he gets us in touch with who can. Will recommend many services our old processors didn't offer. From sending emails and texts with payment portal for payments to putting payment links on our website! It was worth the change.

What a terrible experience. TransNational Bankcard, L.L.C. was all talk, selling me on 1% monthly fees and then I'm getting charged way more than promised and nobody can tell me why. I tried canceling the service but am still getting charged and nobody is refunding my money. Will is shady, stopped responding as soon as I canceled the service. I would not recommend them to anyone!

Will *** is the man! I’ve been working with him and TransNational for over a year. My experience has been OUTSTANDING. In fact, Will stopped by my office the other day and told me about a compliance fee I was unaware of and reimbursed me. How often does that happen? Of all the “credit card guys” Will Foley and TransNational have been the best. If you’re looking for a no bs and helpful company to handle your merchant solutions this is a no brainer.

Will *** is the man! I’ve been working with him and TransNational for over a year. My experience has been OUTSTANDING. In fact, Will stopped by my office the other day and told me about a compliance fee I was unaware of and reimbursed me. How often does that happen? Of all the “credit card guys” Will Foley and TransNational have been the best. If you’re looking for a no bs and helpful company to handle your merchant solutions this is a no brainer.

This company is like, totally amazing, man! They've gone way above what I expected. So, I run this family biz that just started taking credit cards last year, and let me tell ya, I was gettin' ripped off big time. And the customer service? Pfft, don't even get me started. It was like, the worst. But then, I found this company, and oh boy, they've been a game-changer. Especially this lady named Teri Faklaris. She's like, super smart and knows everything about how Transnational works. She's fixed all my problems, no joke. I totally recommend this company, dude. They make me feel all safe and secure when it comes to credit card stuff in today's business world. Thanks, Dylan. A1 Pest Control.

So, like, last year when everything went crazy with COVID and stuff, my business had to start doing curbside delivery. But, like, we didn't have a way to take credit cards for that. It was a total pain, man. The processor I was using at the time didn't help at all. But then this dude named Will Foley from Transnational Bankcard reached out to me and was like, "I got you, bro." He explained how their system could totally help my business out.

And let me tell you, this guy went above and beyond, man. He came up with this plan to make our curbside credit transactions super smooth and easy. It saved me so much time and money, dude. And if I ever have a question or concern, Will is, like, super easy to get in touch with. If he doesn't know the answer, he's, like, on it right away, making calls and finding out what's up. It's awesome.

I gotta say, I'm stoked with the service I've gotten from Will Foley. He's, like, the definition of professional and he gives killer customer service. And let me tell you, that's, like, a rare find in this industry, man. So, big shoutout to Will. Thanks, dude. You rock.

I been with TransNational for like 6 years now. They always been straight shooters. The sign up process is a bit more involved than using square, paypal, etc but if your doing more than a few thousand a month, the one time instant convenience factor don't make sense at the end of the day. You start seeing in the monthly statements they send you, and the effective rate is wayyyyy lower. like 1.5%+ lower overall in my case. My rep is Will F. and he always been a big help when I need it. Out of all the salesmen that come into my office, he's on the short list that i'm happy to see. They got multiple plugins and P.O.S's that they work with so things can be seamless if you need. Just want a simple pinpad? They happy to supply it too. Check out their YouTube channel. Plenty of stuff on there about their products, partners and integrations. If you do $5000+ a month it's a no brainier to use Transnational.

Been working with these guys for a few years now, and they have always done me right. Even hooked me up with a new contactless payment system that is providing immediate benefits.

I ever seen the worst services the representative misguide the Marchent and hide the proper information about the services they just get your signature and you suffer for 3 years and loss your money

Have had a great experience with Transnational for years. Will our rep has always been good to us and anytime we needed anything he has gone above and beyond to help! Thank you! 5 stars to Will and Transnational.

The worst experience ever! should have never done business with them. Now they want me to pay $500 per terminal (3 of them) for canceling my service! I was over the 45 day grace period by 2 weeks! Never do business with this company!

DO NOT USE THIS COMPANY I refused to sign up for the trial. they will not take no for an answer. do not start to talk to them or let them review your statement. they will not part as a friend as they state. i have asked half dozen time to stop calling me and they will not..

Worst company I have ever attempted to work with. Absolute slime for sales people, a complete laughing stock for support staff and "Client Relations Executives" who aren't worth the air they are breathing. This company is an absolute scam and should be shut down for the shady tactics that they are pulling to con people into a contract. Overall, the people who work for them are con artists and they will screw you over. BEWARE AND DO NOT CONDUCT BUSINESS WITH THIS COMPANY. You may pay more to work with another group and, trust me, it is worth every extra penny you pay to not work with these deplorable people.

They opend a second merchant account without my permission. I didn't know for 7 months and they charged me over $547.45 for an account that wasn't even being used. No one ever talked about opening an account.

I had to use this company 'cause my POS company made me, you know, to integrate into my online store (back in 2015). But now I'm kinda retiring, like, semi-retiring, you know, and I closed my online store and canceled my POS system. So, I tried to get in touch with TransNational to cancel my service, but man, it's been a real pain. They promised to call me back, but it took forever, and I kept getting passed around to different people. I told them it was urgent, both times I called. And get this, they're threatening me with a $395 cancellation fee! Like, seriously? I don't even use their service anymore 'cause I don't have an online store. And their customer service is so terrible, I wouldn't even wanna do business with them if I could. Plus, they've been taking my money for over 6 years, so it's not like they're hurting for cash.

Hey there! So, I gotta tell you about my experience with Trans National Bankcard, L.L.C. They reached out to me through this dude, and he was all about selling their credit card merchant services. But let me tell you, he was totally out of line. I decided not to go with Trans National for my credit card servicing because of him.

Here's the thing, without my permission, they went ahead and ran my credit as a personal guarantee for my business, KZ *** Services. And get this, they started processing credit card payments without even asking me! They had all my company info and banking details, you know? I made it clear to both the guy and customer service that I didn't want their services, but guess what? They still sent me a credit card swipe device. I asked them to send me a shipping label so I could return it, and I even asked this guy named Will to swing by and pick it up. But guess what? No shipping label, and Will never showed up.

I've been emailing and calling them, telling them over and over again that I don't want their service. But you know what they're doing? They keep taking money from my account, even though I clearly said no. It's like they're straight up stealing from me! This is fraud, man. I want my money back, the money they took from my business account in a fraudulent way.

I ain't the owner of the *** Club. I used to work there long time ago. When I was the General Manager, the owner, Mr. Richard L P went on vacation and left me in charge of running the business stuff. He told me to find a new credit card merchant service. Then this TransNational guy came and talked to me about their service. He tricked me into thinking that if I signed the forms, the account wouldn't be in my name 'cause I ain't the owner. But that was a big fat lie. The account has been in my name ever since and I got nothin' to do with this place. I even moved to California and had no clue about any of this. Mr. P called me and asked me to fly to Mississippi to fix this mess. Two years ago, Mr. P switched to *** and told TransNational to stop their service 'cause he didn't want 'em no more. But they refused and said his name ain't on the account as the owner. Today, a rep called the *** Club and I was there. When I tried to explain what I've been tryin' to fix for 2 years, the guy on the phone straight up said, "How did he convince you to sign? Did he put a gun to your head?" Nah, the rep made me believe everything would be fine, in other words, he lied!

Transnational was my credit/debit card processor for my Corporation (Exit 59 *** I signed an agreement with their representative *** in Feb. 2020. He had assured me that through my membership of *** (***) that there would be no contracted obligation of how long I would have to use their services and that my company could terminate the agreement for any reason at any time. This agreement had been made between the President of ***, *** and a representative of Transnational by the name of ***. As a result of updated cellular services my card readers provided by transnational would become Non Compatible with my cellular devices and Transnational was unable to provide me with any solution for this problem. After using a personal device for over a year that line would also become Non Compatible and I had no way to swipe customers cards. I was forced to seek a new provider and requested release from Transnational. though they could no longer provide me with the service needed they would refuse my release stating that *** had not excluded my company from a 3 year obligation even though the agreement that I signed had no mention of said terms. Transnational has now charged my company with a large *** and in less than three weeks sold the balance to a collection agency who is demanding payment within two weeks or my company and myself will be reported to the credit bureau.

I sold my biz in September . I was usin' TransNational for credit card stuff while I had the biz. I called 'em up and canceled on September 30. I talked to a rep who said my cancellation would be final after I sent in a cancellation form from TransNational. They said no fees would be charged 'cause of the cancellation. I did everythin' they told me and got proof that I sent the cancellation document on September 30. But guess what? TransNational kept billin' me even after I canceled in September . I talked to a rep who said I never sent in the cancellation form. I told 'em I did and could prove it. They said they'd call me back after lookin' into it. The same person who I talked to in September called me back. They said it was their mistake and they found my cancellation document. But now they won't refund me the $159 they've been chargin' me since October 'cause they didn't close the account in September . They said I either gotta pay $395 or they keep the $159 as a credit for their mistake. When I first called in September , they told me somethin' different. Now they're sayin' I should've canceled before July 26 to avoid fees. I don't get it 'cause TransNational charges me an annual fee every March. Before hangin' up, the rep asked if I'd let 'em keep the $159 instead of payin' $395 if they couldn't fix the issue. I smell somethin' fishy 'cause the person I talked to is the one who messed up in September .

I got a call from Angel Maldonado & Daniel Breen. Angel talked about 2 options for processing. After many calls, we decided surcharge pricing would be best for my biz and save me a ton of money. Angel said we'd be under a 1-year agreement. He also said with surcharging I'd make more than their processing cost. Daniel said they offer a 45-day risk-free trial & if I wasn't saving money, I could cancel with no fee. He said he wasn't here to make enemies & he'd even extend the trial so I could ensure my savings. First month, I paid $70 to process $400 in credit cards! They had fees not disclosed - surcharge enablement, monthly MID, fixed acquirer network fees, etc. In September, they charged me $144 MORE than surcharged fees. I knew this would cost more than my previous provider & Angel & Daniel didn't disclose all fees truthfully. I reached out to Angel but got Daniel instead. He said he'd look into why I paid so much more. It was the 45th day of my trial when I called & he said I could cancel with no penalty beyond that since he had some investigating to do. I emailed him my statement right away. Days passed with no response. I sent 3 follow-up emails to both Daniel & Angel & called 2 more times with no response. When I got the October statement & was charged way more than the previous processor, I called customer service to ask about the fees. They wouldn't answer my questions, just talked in circles. I got so frustrated that I said I wanted to close my account. That's when they hit me with a THREE-year agreement & $500 cancellation fee! I asked for recorded convos between me, Angel, & Daniel to prove what they offered. Now they won't call me back at all! They're ripping me off!