The complaint has been investigated and
resolved to the customer's satisfactionResolved Duty Free Depot — cigs — not a complaint
resolved to the customer's satisfaction
I read this forum before ordering and placed my order with a healthy degree of scepticism. Today, 15 days later, a carton of Silk Cut Purple Cigarettes was delivered to my mailbox as promised. I can't dispute that perhaps others had unfortunate results and I would stronglt encourage DutyFreeDepot to take very seriously any customer displeasure, but for me, I feel none of that. I am very grateful for the way this company came through for me.