Duralast review: Brake pads

I bought brake pads at Autozone on 9/7/23. FOR A 2002 F150.After I already had the one side apart I had to figure out how to use the old clips because there were none with the new pads. I went back on 9/8/23 because there were no metal clips that the brake pads sit in to hold them in place. They told me they don't sell them with the pads unless you buy the next grade up, and they don't sell the metal clips. Now how can you sell new pads that don't have everything you need to do a new brake job? I wasn't very happy and still am not happy about it.