i HENA HASAN DESAI would like to complaint about your Ahmedabad office particularly the owner and her incompetent staff that was to deliver my express package on sat14th march .they delivered it to a wrong address on Monday 16thmarch.when i complained that the package still not delivered , i was told by the concerned Ahmedabad office that I'm lying and package has been delivered.15th march after package still not delivered and when i call the Ahmedabad office they still insist that I'm lying. finally with the help of Mr. Jha from Delhi office where i sent the courier from we were able to track the package ,instead of the DTDC office owner apologizing to me for the staff mistake she telling me to keep my temper down as if the fault was on my end and not her end. Is this not a service industry ,you accuse the client of lying instead of admitting that your office made a mistake .SUCH A SHAME .having paid for express service this is what i get .package no 7X154012010 for you to access details of this package and order an enquiry and take action so other costumers don't face a similar problem
Recommendation: no i will not specially if its going to Ahmedabad .terrible incompetent set up in Ahmedabad