Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Express Delivery Services DTDC Express
DTDC Express

DTDC Express review: Courier service

L
Author of the review
8:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very poor service from DTDC couriers.
Booking made on 4th Mar
Pickup scheduled for 5th Mar

Not only do they fail to make the pickup even 24 hrs after the scheduled time, their customer support is completely unresponsive - only auto-responses claiming that the reference number which I correctly quotes is incorrect.

I then cancelled the pickup on 6th Mar - it has been a week since then - they are yet to process a refund.

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified DTDC Express representatives only. If you are affiliated with DTDC Express, please claim your business to access these details.

Update by Luttapi
Mar 10, 2026 9:41 am EDT

Fails to make pickup on schedule.

Unhelpful customer service. Tries to blame "franchisees" for the problem instead of trying to resolve it quickly.

Fails to make immediate refunds upon cancellation of booking

More
Send message
Copy link
Report
0 comments
Add a comment

More DTDC Express reviews & complaints

DTDC Express - non delivery of letter and wrong claiming of delivering the same. 8
DTDC Express - non delivery! 16
DTDC Express - most pathetic services 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DTDC Express - cheating and no response on complaint registering 6
DTDC Express - fraud and cheating! 12
DTDC Express - courier services
DTDC Express - delivery service
DTDC Express - dtdc coriour non delivery
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
DTDC Express - International shipment
DTDC Express - pathetic service! 3
View all DTDC Express reviews and complaints

  1. DTDC Express Contacts

  2. DTDC Express phone numbers
    +1 (866) 383-6606
    Click up if you have successfully reached DTDC Express by calling +1 (866) 383-6606 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (866) 383-6606 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (866) 383-6606 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (866) 383-6606 phone number
    United States
    +1 (855) 397-3832
    Click up if you have successfully reached DTDC Express by calling +1 (855) 397-3832 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (855) 397-3832 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (855) 397-3832 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (855) 397-3832 phone number
    Canada
    +91 802 536 5032
    Click up if you have successfully reached DTDC Express by calling +91 802 536 5032 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +91 802 536 5032 phone number Click down if you have unsuccessfully reached DTDC Express by calling +91 802 536 5032 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +91 802 536 5032 phone number
    100%
    Confidence score
    India
    +1 (212) 268-2727
    Click up if you have successfully reached DTDC Express by calling +1 (212) 268-2727 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (212) 268-2727 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (212) 268-2727 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (212) 268-2727 phone number
    New York, USA
    +1 (718) 995-2605
    Click up if you have successfully reached DTDC Express by calling +1 (718) 995-2605 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (718) 995-2605 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (718) 995-2605 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (718) 995-2605 phone number
    Jamaica, NY, USA
    +1 (732) 549-3664
    Click up if you have successfully reached DTDC Express by calling +1 (732) 549-3664 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (732) 549-3664 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (732) 549-3664 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (732) 549-3664 phone number
    Edison, NJ, USA
    +1 (905) 405-1111
    Click up if you have successfully reached DTDC Express by calling +1 (905) 405-1111 phone number 0 0 users reported that they have successfully reached DTDC Express by calling +1 (905) 405-1111 phone number Click down if you have unsuccessfully reached DTDC Express by calling +1 (905) 405-1111 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +1 (905) 405-1111 phone number
    Canada
    +44 203 411 7333
    Click up if you have successfully reached DTDC Express by calling +44 203 411 7333 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +44 203 411 7333 phone number Click down if you have unsuccessfully reached DTDC Express by calling +44 203 411 7333 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +44 203 411 7333 phone number
    100%
    Confidence score
    United Kingdom
    +61 130 065 8775
    Click up if you have successfully reached DTDC Express by calling +61 130 065 8775 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +61 130 065 8775 phone number Click down if you have unsuccessfully reached DTDC Express by calling +61 130 065 8775 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +61 130 065 8775 phone number
    100%
    Confidence score
    Australia
    +880 28 817 884
    Click up if you have successfully reached DTDC Express by calling +880 28 817 884 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +880 28 817 884 phone number Click down if you have unsuccessfully reached DTDC Express by calling +880 28 817 884 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +880 28 817 884 phone number
    100%
    Confidence score
    Bangladesh
    +880 29 888 221
    Click up if you have successfully reached DTDC Express by calling +880 29 888 221 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +880 29 888 221 phone number Click down if you have unsuccessfully reached DTDC Express by calling +880 29 888 221 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +880 29 888 221 phone number
    100%
    Confidence score
    Bangladesh
    +86 216 401 8881
    Click up if you have successfully reached DTDC Express by calling +86 216 401 8881 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +86 216 401 8881 phone number Click down if you have unsuccessfully reached DTDC Express by calling +86 216 401 8881 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +86 216 401 8881 phone number
    100%
    Confidence score
    China
    +86 216 405 8207
    Click up if you have successfully reached DTDC Express by calling +86 216 405 8207 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +86 216 405 8207 phone number Click down if you have unsuccessfully reached DTDC Express by calling +86 216 405 8207 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +86 216 405 8207 phone number
    100%
    Confidence score
    China
    +852 37 026 376
    Click up if you have successfully reached DTDC Express by calling +852 37 026 376 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +852 37 026 376 phone number Click down if you have unsuccessfully reached DTDC Express by calling +852 37 026 376 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +852 37 026 376 phone number
    100%
    Confidence score
    Hong Kong
    +254 736 666 766
    Click up if you have successfully reached DTDC Express by calling +254 736 666 766 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +254 736 666 766 phone number Click down if you have unsuccessfully reached DTDC Express by calling +254 736 666 766 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +254 736 666 766 phone number
    100%
    Confidence score
    Kenya
    +977 14 497 068
    Click up if you have successfully reached DTDC Express by calling +977 14 497 068 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +977 14 497 068 phone number Click down if you have unsuccessfully reached DTDC Express by calling +977 14 497 068 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +977 14 497 068 phone number
    100%
    Confidence score
    Nepal
    +92 213 890 0800
    Click up if you have successfully reached DTDC Express by calling +92 213 890 0800 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +92 213 890 0800 phone number Click down if you have unsuccessfully reached DTDC Express by calling +92 213 890 0800 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +92 213 890 0800 phone number
    100%
    Confidence score
    Pakistan
    +65 62 948 098
    Click up if you have successfully reached DTDC Express by calling +65 62 948 098 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +65 62 948 098 phone number Click down if you have unsuccessfully reached DTDC Express by calling +65 62 948 098 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +65 62 948 098 phone number
    100%
    Confidence score
    Singapore
    +94 115 308 444
    Click up if you have successfully reached DTDC Express by calling +94 115 308 444 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +94 115 308 444 phone number Click down if you have unsuccessfully reached DTDC Express by calling +94 115 308 444 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +94 115 308 444 phone number
    100%
    Confidence score
    Sri Lanka
    +971 42 629 408
    Click up if you have successfully reached DTDC Express by calling +971 42 629 408 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +971 42 629 408 phone number Click down if you have unsuccessfully reached DTDC Express by calling +971 42 629 408 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +971 42 629 408 phone number
    100%
    Confidence score
    UAE
    +971 529 068 651
    Click up if you have successfully reached DTDC Express by calling +971 529 068 651 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +971 529 068 651 phone number Click down if you have unsuccessfully reached DTDC Express by calling +971 529 068 651 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +971 529 068 651 phone number
    100%
    Confidence score
    UAE
    +971 567 672 703
    Click up if you have successfully reached DTDC Express by calling +971 567 672 703 phone number 1 1 users reported that they have successfully reached DTDC Express by calling +971 567 672 703 phone number Click down if you have unsuccessfully reached DTDC Express by calling +971 567 672 703 phone number 0 0 users reported that they have UNsuccessfully reached DTDC Express by calling +971 567 672 703 phone number
    100%
    Confidence score
    UAE
    More phone numbers
  3. DTDC Express emails
  4. DTDC Express address
    DTDC House, № 3, Victoria Road, Bangalore, 560047, India
  5. DTDC Express social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 10, 2026
  7. View all DTDC Express contacts
DTDC Express Category
DTDC Express is ranked 1 among 4 companies in the Express Delivery Services category
#01 DTDC Express DTDC Express #02 ECMS Express ECMS Express #03 Bolt Express, LLC Bolt Express, LLC #04 Worldlink Express, Inc Worldlink Express, Inc
DTDC Express Alternatives
ECMS Express 15 reviews Worldlink Express, Inc 1 review Bolt Express, LLC 1 review