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unauthorized charges on credit card
I had seen unauthorized charges on credit card from Cleverbrige/Uniblue. ($29.95) Watch this company. Watch your credit card. I hopefully will get my money back!
The complaint has been investigated and resolved to the customer’s satisfaction.
product not received
I received this message on sunday when I placed the order but still have not received the e-mail. The money has been taken from my bank account so what is the problem. I hope to recive positive response within the next few days.
Regards
Barry reid
Processing delayed
Below you will find your order number. For the most prompt and accurate service, always refer to this reference number in any communication with us regarding this order.
Your order number: 6611079
We have received your order and it is undergoing normal, manual processing, which will be completed within the next two hours.in exceptional cases, the process may last longer.
Nonetheless, upon completion of the manual processing, you will receive an e-mail with further information about your order. Please do not place another order until you have received a confirmation e-mail from us about this order or you may be billed twice.
Thank you for your patience and understanding.
The complaint has been investigated and resolved to the customer’s satisfaction.
Just see this attached picture from a Uniblue Register Booster 2010 2011 review
It said my registry was highly damaged on a fresh install of Windows. Clearly Registry Booster 2010 is malware designed to scare users to purchase their poor quality products.
How can their product justify saying that the registry is highly damaged on a fresh install of Windows - mirror - no changes done the PC - everything perfect on the mirror install - all drivers - yet they say the PC is damaged
Uniblue Registry Booster 2010 is scareware scam
Uniblue is a scram product - once again they found my registry to be highly damaged and this is a mirror install of Windows from the factory. Uniblue is a fraudtool and should be taken off the market
Hi there Barry,
It's Hilary here from Uniblue. Our Customer Support Team have just resent you the order details. Can you please check your junk folder - some spam filters may flag our emails, as usually they contain links as part of instructions to help out our users.
If you have any further issues, please create a ticket for support here: http://www.uniblue.com/support/ticket/
Regards
Hilary Rogers
PR manager
Uniblue Systems Ltd
Doesn't work as advertised
I ran across their website via a series of links from browsing software that may increase pc performance.
The web page I was directed to hawked Driver Scanner software; and included a "free scan". The cost of the program wasn't revealed at this point.
I thought a scan wouldn't hurt anything; so I went ahead with it. Lo and behold it reported 21 out of date drivers: of course now a diffrerent page appears saying their software will fix these problems for only 29.95.
I should have known better, but bought it anyway. After downloading and running the program, only 6 out of date drivers were reported. Following the instructions I first clicked on backing up my current drivers: it sat idle for 30 minutes; I couldn't tell if anything was backed up or not. So I went ahead and clicked to update the drivers. Well, it did that ok. But then the first thing that happened was my system froze. I got that going again and noticed that my audio playback was distorted and scratchy. So, going back to the Driver Scanner program I clicked on "Restore". Nothing happened because no backup of the driver files occured earlier.
To fix everything, I had to manually roll back the drivers it said it updated - then using XP's driver update features I restored the proper drivers.
This program is just another Internet rip off.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Uniblue Systems complaint handling
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Uniblue Systems contacts
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Uniblue Systems phone numbers+356 23 275 000+356 23 275 000Click up if you have successfully reached Uniblue Systems by calling +356 23 275 000 phone number 1 1 users reported that they have successfully reached Uniblue Systems by calling +356 23 275 000 phone number Click up if you have UNsuccessfully reached Uniblue Systems by calling +356 23 275 000 phone number 0 0 users reported that they have UNsuccessfully reached Uniblue Systems by calling +356 23 275 000 phone number
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Uniblue Systems emailscustomer.relations@uniblue.com100%Confidence score: 100%Supporthilary.rogers@uniblue.com94%Confidence score: 94%communicationinfo@uniblue.com88%Confidence score: 88%support
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Uniblue Systems addressProgetta House, Ground Floor, 62-64, Tower Road, Swatar, Birkirkara, BKR4012, Malta
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Hi, my name is Richard Rubottom and I purchased PowerSuite 2009 which came with disk rescue & my bill is $79.90 and I seen the PowerSuite offered at $49.95. I still have nothing on my computer that works and Y'all have already have put posted transactions to my account. I talked to a gentleman at about 10:00 a.m. and he said it would all be taken care of & I'm sorry to say that it hasn't happend yet...
Would you please call me at [protected] or my email is rmrubottom@yahoo.com...
Thank-You for your "PROMPT" attention to this matter;
Mr. Richard Rubottom
Hi there,
It's Hilary here from Uniblue - have you contacted our support team about this? Their details can be found here: http://www.uniblue.com/support/ticket/
Regards,
Hilary Rogers
PR Manager
Uniblue