Drive Thru MOT Vehicle Owners Reviews and Complaints

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JohnHilley of GB

Feb 27, 2017 11:32 am UTC

Verified customer

Drive Thru MOT Issue of mot with false information on it

Had MOT done today at the Drive Thru MOT LTD St Albans….mechanic put the wrong milage down so that it was much higher than the milage shown on the vehicle.
When I queried this I was told that the number was so big no one would believe it and it would be ok.
Now we all know that when we try to sell our car that an inconcistant milage reading makes people suspicious of a vehicle and usually ends the prospect of a sale.
Their way of correcting this was to do another certificate with the correct milage...however it still showed the mistake...now it looks even worse and cannot be changed.
The managers way of dealing with this was to put a pen stroke through it. I asked then to sort this problem...I was shouted at, pushed in the chest, and then he tried to belittle me in front of his staff
When I asked him to fix the problem he just kept saying Oooo Ooooo He told me I was being aggressive. This is not true I merely wanted them to rectify the mistake that they made and then made again…
The DVLA have told me because of their lies and mistakes that I now have to live with it and nothing can be done.
The garage told me they could fix this problem and in 10 days I would have another MOT with the problem solved and the wrong milage number will disappear. This
is apparently another lie…since talking to the DVSA I have since discovered that this cannot be changed. Lied to again!
Could cost me thousands of pounds to the resale value of my vehicle

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How responsive is Drive Thru MOT's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

certificate dvla garage lies managers mechanic milage mistake mot problem resale value st albans staff vehicle

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Drive Thru MOT has received 1 complaints on ComplaintsBoard. The first reported case, Issue of mot with false information on it, was published on Feb 27, 2017, and the most recent complaint, Issue of mot with false information on it, was posted on Feb 27, 2017.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Drive Thru MOT earns a trustworthiness rating of 67%

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Our conclusion: Drive Thru MOT's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Drive Thru MOT. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Drive Thru MOT's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

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Drive Thru MOT Contacts

Drive Thru MOT phone numbers

+44 17 2778 9650

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Drive Thru MOT emails

enquiries@drivethrumotltd.co.uk

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Confidence score: 100%

Support

Drive Thru MOT address

Unit 13, North Orbital Commercial Park, Napsbury Lane, St. Albans, England, Hertfordshire, AL11XB, United Kingdom

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Aug 11, 2026