DR Hortonmisrepresentation at signing of contract

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a verified customer
Verified customer

My husband and I are at Cambridge Homes/ DR HORTON / in Pingree Grove. We made it very clear to our sales person, John prior to signing a contract with DRH Cambridge Homes that we did not want a 4 foot cedar picket fence and he assured us that with the approval of the homeowners on our cul-de-
sac that we could modify the fence restriction to build the aluminum picket fence that has been approved for other lots in our subdivision. We do not want to build a fence that needs repairs and
maintenance after 10 years, nor do we want to build a fence that is not in character with the beautiful homes that we have built. We had asked to build an aluminum picket fence identical to those already
built on 2 lots on Wester Drive in our subdivision. We got the approval of all the neighbors on our cul-de-sac as we were told would be necessary and we have been denied by a board that consists of just
3 members, all employed by the builder, and without a single resident represented. The board simply overlooks what a bad precedent this sets with the neighbors and fails to see that this kind of treatment
leads to resentment, negative publicity and word of mouth, and the likelihood of lost referrals for others to build homes with DRH Cambridge Homes. We did not ask to build a fence different than those
on our street, even though I fail to see how that would be detrimental. We asked to allow all homes on our street to be allowed to build a fence that needs no maintenance, allows views through to
the woodland behind our homes, and is the kind of fence you see most often in nice communities. A fact that is obviously confirmed by Cambridge Homes as they built the exact same fence around their
outdoor pools at the community center. Our subdivision, The Shores, is billed as your Executive Single Family subdivision of the Cambridge Lakes development. We cannot understand how a 4 foot cedar
picket fence was ever chosen for the largest and most expensive homes in this community. Those types of fences are not built in nice communities of single family homes. It is my feeling that as long as
we built one of the three fences allowed by Cambridge for our subdivision that it should not matter which fence we built. But that is beside the point. The point is that facts were misrepresented to
us by our salesman prior to signing a contract and that is not something I nor our neighbors take lightly. The board, w/out a single resident represented, denied the request that was submitted in good
faith and thereby damaged the reputation of DRH Cambridge Homes.

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