Double "N" Automotive: Reviews, Complaints, Customer Claims

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mechanic oil change car center inspection issues pick up refund repaired stuck transmission car fire hood module nys inspection road shop towing

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Newest Double "N" Automotive reviews & complaints

Barbara Savage of US

Jan 07, 2017 11:26 am EST

Double "N" Automotive Double "n" automotive

On 11/16/16 I was stuck on the road my car had a under the hood fire. Double "N" Automotive Towing was called. They towed my car to the shop. A few days later I was told that the module shorted and cause the fire. When the mechanic called to tell me the car was ready, I said that now all I needed was an oil change and NYS Inspection that is when the mechanic told me the car had other issues like the transmssion. My point is this should have been told to me before the car was fixed not after. Every mechanic will go over the car and let the customer know what is wrong so a decision can be made as to whether the customer will have the work done. I was ripped off for $600.00 and now I have a car that isn't drive able. This station was AAA approved so I trusted them. I sure was wrong.

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Barbara Savage of US

Dec 16, 2016 4:03 pm EST

Double "N" Automotive Car repairs

On 11/18/16 my car was towed to Double "N" Automotive an AAA approve car car center. After several days the mechanic called me and told me what was wrong with the car. I was given the impression that when this was repaired the car would be okay. The mechanic called to tell me the car was ready and I mentioned that I just needed an oil change and inspection. Then the mechanic told me the car had other issues like the transmission and something else was wrong and it wouldn't pass. When I went to pick up the car I paid $600.00. I got into the car and it wouldn't move. The mechanic told me to put the car in drive one and two and so forth. I proceeded to drive away and shortly after leaving the car care center I got stuck again. The car would not move. My point is that I should have been told all this before any work was done on the car. Now I spent $600.00 on a car that isn't drive able. I feel that I was ripped off for $600.00. I want a refund for this.

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I have not received a response in regard to the above complaint. I assume that they don't have the courtesy to even care about what they did. I am devastated by the loss of my car. After paying $600.00 the car isn't even drive able.

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Is Double "N" Automotive legit?

Double "N" Automotive earns 91% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed Double "N" Automotive and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%.

We found clear and detailed contact information for Double "N" Automotive. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for doublenautomotive.com can be seen as a positive aspect for Double "N" Automotive as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Double "N" Automotive's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Our scan shows Double "N" Automotive website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

However ComplaintsBoard has detected that:

While Double "N" Automotive has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 2 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
There was some difficulty in evaluating or examining the information or data present on the doublenautomotive.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
Doublenautomotive.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The doublenautomotive.com may offer a niche product or service that is only of interest to a smaller audience.
Double "N" Automotive protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Our Verdict: Double "N" Automotive is highly recommended company, but beware of poor customer service. Their 0% Resolve Complaints rating is a cause for concern. We advise using their services securely and reviewing complaints beforehand.