Dollywood – Awful experience!

We came to Dollywood expecting a great time but found the lines were too long. We bought 2 fast passes for $179 additional dollars and there was supposedly lightning within 5 miles do they shut the rides down for over 5 hours. We were out alot of money and went only a few rides. The next day we went and a girl name Faith was so very rude to my son and I that we decided to leave the park early because of the congestion, the rudeness and the heat of 110°. We will be coming back!