My entire catalog (and those of my artists) was removed from the platform without notice. I have lost access to my ISRC numbers and they refuse to provide me with them.
While I did have access to my royalties, I did not get an email upon withdrawal, or when I ultimately closed the account today- which proves that they have my email blocked.
I am entitled to MY ISRC numbers, and a pro-rated refund from when my catalog was pulled until the renewal date; I am only asking for what is mine. If they fail to do so, I will sue for these things- as well as damages.
Claimed loss: 1 month of service, future growth from inability to load elsewhere without ISRC numbers (so losses are mounting), pro-rated amount that remains on membership
Desired outcome: I just want the ISRC numbers, and a pro-rated membership refund from the date they removed ALL UPLOADS WITHOUT NOTICE (9/1/2026) to my membership renewal date (11/14/2026).
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