SUBMIT A COMPLAINT

Direct Gardeningplant order fulfillment/guarantee of replacement

I plan to report my grievances with everyone and anyone/any where and any place I can. If I had only done my research before ordering!! The business is a joke, a blunder of true idiots! They should be closed down!! Took 8?weeks to get my first order, never received a second order placed while I was convinced my guarantee was being honored on the first order!! Had to file a complaint with my credit card company because after 10 weeks of follow up and given the run around on when it would ship. I was told it may be too late to cancel the second order that it may be in processing. I thought I would split my side with laughter...how long does it take to process? What a package of true NUTS! Got my money back on my second order thanks to Chase but never received my replacement plants. Their guarantee is as valuable as the cat crap covered up in my flowerbed!!

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