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CB Citizenship and Immigration Services Department of Home Affairs Service I received from home affairs was beyond bad
Department of Home Affairs

Department of Home Affairs review: Service I received from home affairs was beyond bad

T
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7:28 am EDT
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I went for passport collection at brits home affairs on the 3rd of September 2025 which I made an appointment for it, the appointment was for 12:00-13:00 n I got there by 12:18 so they refused to help me because apparently I was supposed to be there by 12:00 sharp. Now I have to go home empty handed n the lady who was responsible for this had a very bad attitude n even insults people...
They are inconsiderate and can't work well with people. Their attitude can frustrate one

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  1. Department of Home Affairs Contacts

  2. Department of Home Affairs phone numbers
    +27 800 601 190
    +27 800 601 190
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    Customer Service
    +27 124 062 500
    +27 124 062 500
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    Head Office
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  4. Department of Home Affairs address
    Pretoria, South Africa
  5. Department of Home Affairs social media
  6. Janet
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    Sep 03, 2025
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