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Davis Vision

Davis Vision review: Rip off

J
Author of the review
12:59 pm UTC
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Davis vision is now having the patient interact via a monitor with an eye doctor from out of state. The exam and manipulation/ settings of the machine are made by a very young office / site worker who appears to be trying to get the patient out the door as soon as possible.
The prescription that I was given given is wrong. When I complained that I was not told that they were glasses to be used all day - my previous prescription was for reading glasses. I was told that things are different and that I had to get used to wearing them, as they would change and magnify as I looked down.
I cannot wear these due to headaches. I would like to return the glasses and reimburse the insurance for terrible service.
My daughter just went thru with her appointment and was equally dissatisfied.
After using Davis Vison as a family vision provider, we will no longer be using David vision.

Desired outcome: I would like to return these horrible glasses.

Davis Vision response
Jan 27, 2023 11:53 am UTC
Davis Vision customer support contacts
Address

Capital Region Health Park, Suite 301, 711 Troy-Schenectady Road, Latham, NY, 12110, US

Website

davisvision.com

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We can certainly look into this for you. You can submit a fax, letter or email with your concerns.

Phone - 888-343-3470

Fax# 888-343-3475

rtqa@davisvision.com

Make sure to include your name and identification number along with a phone number.
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    Capital Region Health Park, Suite 301, 711 Troy-Schenectady Road, Latham, New York, 12110, United States
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Davis Vision is ranked 21 among 63 companies in the Glasses and Lenses category