Menu
For Business Write a review File a complaint
CB Printing and Publishing CustomizationDepot Do not do business with this company!
CustomizationDepot

CustomizationDepot review: Do not do business with this company!

P
Author of the review
5:33 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered three custom hockey jerseys after several telephone conversations and email exchanges discussing in detail what I was looking for. We agreed on $600 for three custom embroidered jerseys. Took several months after a few promised that the jerseys would be sent. When received the jersey logos silk screened not embroidered, colors were all incorrect and one of the names was misspelled. The quality of the jerseys were grossly subpar. I contacted them to inform them of my dissatisfaction and ask for a refund. I was informed they don't offer refunds for custom jerseys even if they are incorrect. They offered to remake the jerseys according to the agreed to specifications. Never heard from them again. After many unanswered calls and emails I reported them to the BBB of Canada which contacted them with my complaint. They did not respond to the BBB so I am out almost $600 and no jerseys. This is a disreputable and dishonest company and should be prosecuted under the consumer protection laws of Canada and the US. Please do not do business with this company, they should be shut down.

Recommendation: Do not do business with this company. Complete fraudsters.

0 comments
Add a comment
  1. CustomizationDepot Contacts

  2. CustomizationDepot phone numbers
    +1 (800) 435-2755
    +1 (800) 435-2755
    Click up if you have successfully reached CustomizationDepot by calling +1 (800) 435-2755 phone number 0 0 users reported that they have successfully reached CustomizationDepot by calling +1 (800) 435-2755 phone number Click down if you have unsuccessfully reached CustomizationDepot by calling +1 (800) 435-2755 phone number 0 0 users reported that they have UNsuccessfully reached CustomizationDepot by calling +1 (800) 435-2755 phone number
  3. CustomizationDepot emails
  4. CustomizationDepot social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 04, 2024