Menu
Write a review
File a complaint
Custom Built Personal Training

Custom Built Personal Training review: Breach of Contract

T
Author of the review
10:06 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I signed a contract and paid first month/last month/processing fee totaling $269 on August 14, 2013. I had an appointment with "Felix" on 8-21 and he quit CBPT before I could get my 1st workout session. I called CBPT 8-26 and could not get anyone to train me until October 24 after MANY MANY calls and complaints. "Chris" the new trainer was outstanding!
Representatives of CBPT said that You Fit and CBPT were parting ways as of January 1st - then I got many different stories...one of which was You Fit was assuming the contracts, our contracts would be fulfilled.NOT TRUE.
I went to the club manager yesterday who told me the You Fit is seeking legal action against CBPT and that I could NOT get personal training on this contract anymore.
I have 9 credits at $25 per session. I am due a refund of $225.
CBPT also drafted my account again in December for another $100 AFTER it was determined they would no longer be working with You Fit. This constitutes deceitful practices, encompass fraud, misrepresentation, and is entirely dishonest.
Sincerely,
Sarah Taylor [protected]@yahoo.com

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More Custom Built Personal Training reviews & complaints

Custom Built Personal Training - Failure to Cancel Contract 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Custom Built Personal Training - Bad Business Practices 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Custom Built Personal Training - Canceling contract 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Custom Built Personal Training - paying for services not rendered 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Custom Built Personal Training - Fraud
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Custom Built Personal Training - Money Laundering / Shorting Employees on pay checks and hours / Benefits
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Custom Built Personal Training - Fraudulent Misrepresentation of a Contract 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Custom Built Personal Training reviews and complaints
  1. Custom Built Personal Training Contacts

  2. Custom Built Personal Training phone numbers
    Click up if you have successfully reached Custom Built Personal Training by calling +1 (678) 526-6977 phone number 0 0 users reported that they have successfully reached Custom Built Personal Training by calling +1 (678) 526-6977 phone number Click down if you have unsuccessfully reached Custom Built Personal Training by calling +1 (678) 526-6977 phone number 0 0 users reported that they have UNsuccessfully reached Custom Built Personal Training by calling +1 (678) 526-6977 phone number
  3. Custom Built Personal Training address
    3295 River Exchange Drive, Suite 216, Norcross, Georgia, 30092, United States
  4. Custom Built Personal Training social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 22, 2026
Custom Built Personal Training Category
Custom Built Personal Training is ranked 39 among 62 companies in the Fitness Centers and Gyms category