Current Catalog
reviews and complaints

Holy cow -- can't believe that CurrentCatalog.com has not been reviewed yet. Current has been around for ages and sells cards, wrapping paper, stationary, and miscellaneous items. It's mainly known for the cards and wrapping paper.

This is place to go for cards, boxes &/or sets of cards: birthday, anniversary, baby, wedding, graduation, get well, thank you, etc.etc.etc. Good quality and the prices can't be beat. This is the way to stock up on cards and NOT have to go get a $5.99 card at a store!

The best wrapping paper around! Good quality, heavy paper and most have a cutting grid on the back!

Only thing is I think the shipping costs are over-priced. Always us a coupon! If you get on the mailing list you get a 20% off your order code 5 times a year plus lots of other savings and discounts.

Current's customer service is terrible. I ordered some checks with matching address labels. The ones that I ordered came up as unavailable. I then ordered different checks with the matching labels and only the checks came. They ended up sending me my first order anyways as a checks only order and charged me for them. A couple of days later I received the 2nd order of checks which I also paid for. When I called I got a recording to hold then someone came on the phone and said all lines were busy that someone would call me back. Well, no call. I then sent an email which I have not heard back from. I want to be reimbursed for the first order of checks but it doesn't look like I will hear from them. They do have great items but I will never order from them again unless I receive a refund for the checks that I didn't want and the address labels that I paid extra for.

A few days ago I posted a review about personalized return address labels that were "wrong" even after I called and complained about the first set.
Spoke to customer service again today. Turns out that, even though I created the personalization and approved my design for the ordering process, this particular label will ALWAYS default to a first line of all caps and all heavy block print.
No where did the website tell me my personalization wld not go through as I created it. If it had, I wld have chosen a different label.
So, my initial ranting review shd be taken w/ a grain of salt. It wld have been helpful if the first customer rep had told me about the limitations of this label's personalization. Then, I wldn't have gotten SO angry when the exact same (wrong!) labels hit my mailbox.
But, despite this issue, and despite the limited hours for available customer service reps, the product quality--calendars, address books, etc--is still very good

I purchase Current products several times a year. Especially stickers I use to make homemade cards for church. Never had a issue, never disappointed with the quality of their products.

I love Current Catalog! I have been buying from Current Catalog since I was a high school student. My friends and I would order together. It was like Christmas when our order came. Now, I put together baskets of Current goodies and create beautiful gifts for my grandchildren's teachers. I have had nothing but compliments on the unusual items in those gifts. I buy using coupon codes which helps balance out the shipping costs. Yes, you do have to expect slow shipping, but just plan ahead. Also, their sales are great!

I gotta say, I'm pretty bummed out about my experience with Current Catalog. I ordered some labels 16 days ago and still haven't received them. I mean, come on, 16 days?! That's ridiculous. I tried emailing customer service about it 4 days ago, but never got a response. So I had to call them up and wait on hold for what felt like forever. When I finally got through to a rep, they told me that Current is ending their shipping contract with DHL because of slow service. Apparently, DHL transfers packages to USPS in a hub (for me, NJ) and USPS is given 2 days to get it to the customer. But even with that, most retailers get packages to customers within days, not weeks.

But here's the thing - the customer service rep I talked to today was actually really helpful. They checked USPS tracking for my package and found out that it's been delivered to my town, probably yesterday, and should be in my mailbox today. They were polite, sympathetic, and gave me more information than the rep I talked to yesterday. So I guess it's not all bad - the customer service reps really do make a difference.

Still, I'm pretty disappointed overall. I've been a long-time customer of Current Catalog, but I don't think I'll be shopping there again after this experience. It's just not worth the hassle and the wait.

I made an order on July 7, 2016, and when it arrived, I noticed that one item was missing. I thought it would come soon because it was personalized. However, I waited and waited, but nothing happened. So, I decided to call customer service to inquire about my missing item. The customer service representative apologized and said that they would send it out the next day, which was August 23rd. They assured me that I would receive it in five days. I waited patiently, but nothing arrived. I called customer service again on August 31st to inquire about my missing item. The representative apologized again and said that they were sorry for the delay. They promised to personalize it that day and ship it out the next day. They assured me that I would receive it in five days. I waited again, but nothing arrived. I called customer service again on September 10, 2016, and this time, I was told that the mat was out of stock and would not be restocked. I was shocked because I had paid for it back in July, and they never notified me that the item was discontinued. They promised to refund my money, but I would have to wait for two weeks. I was not happy with this because they took my money before I received my product, and that is fraud. I will contact the Better Business Bureau to report this issue.

I gotta say, I'm not too impressed with Current Catalog. I was trying to order some personal checks from them, but their website was a real pain in the neck to use. So, I decided to just send in a mail order instead. Well, after two whole weeks, I still hadn't heard anything from them. And to make matters worse, my check hadn't even been cleared at the bank yet! So, I decided to shoot them an email (they said they'd get back to me within 48 hours), but it took them four whole days to respond. And when they did, they said they never even got my payment! Can you believe that?

Anyway, the girl who responded to my email said I could cancel my mail order and just do it online instead. So, that's what I did. But then, a few days later, I got not one, but two sets of the same checks in the mail! And wouldn't you know it, my original check had somehow managed to make its way to the bank and get cashed. I was pretty ticked off at this point, so I decided to give them a call (even though they didn't answer the phone when they said they would). The person on the other end of the line tried to tell me it was all my fault, but eventually they offered me free shipping on my next order. Big whoop, right? They offer that to everyone!

I kept arguing with them, though, and eventually they offered me a refund. But honestly, it was their fault that I had to order a second set of checks in the first place! All in all, I'd say their customer service is pretty lousy. I don't think I'll be ordering from them again anytime soon.

So, I gotta say, I didn't bother reading any of the reviews before placing my order on Current Catalog. My mother-in-law had requested a specific item for Christmas, so I went ahead and ordered it on November 27th. I was pretty stoked to see that it was marked as "in transit" on December 10th, but then...nothing. No package, no updates, no nothing. I was starting to get a little worried, so I decided to give them a call.

The person who answered the phone was nice enough and apologized for the delay. They promised that I would receive my order the next business day. Well, that didn't happen. It's now December 13th and still no package. I decided to try out the live chat feature on the website and boy, was that an experience.

The person I chatted with, Sheenel, was...not great. It took her 11 minutes to respond to one of my questions and the whole chat ended up taking over 45 minutes. She couldn't give me any information about when my order would arrive, but said it could possibly take up to two weeks. I asked her to refund my shipping since I had paid $9 for something that hadn't arrived in the promised time frame, but she refused. She just kept repeating that they were shipping it to me and wouldn't refund the shipping cost.

Honestly, I'm pretty frustrated at this point. I'm starting to think that my order is never going to arrive and I'll have to find a new Christmas present for my mother-in-law. It's a shame, because I was really hoping to support a smaller business this year. But if this is the kind of service they provide, I don't think I'll be ordering from them again.

I have been a customer of Current Catalog for a few months now and I have to say, my experience has been a bit of a mixed bag. While I have found some really cute products on their website, I have also encountered some frustrating issues that have left me feeling less than satisfied.

For starters, shipping has been a bit of a nightmare. My first order took nearly a month to arrive, which was definitely not ideal. I know that slow shipping is a common complaint among customers, but it's still frustrating nonetheless.

But my biggest issue with Current Catalog has been their "blue ribbon club." They keep emailing me about it, saying that if I place just two orders in 12 months, I'll be part of the club. Well, I've actually placed THREE orders in the past few months, and yet I'm still not in the club. What gives?

To make matters worse, the website doesn't seem to recognize my email address. I created an account using the same email address I used to place my orders, but the website says I have no orders. When I called customer service to try and sort things out, the representative I spoke to was less than helpful. She could see my orders on her end, but she had no idea why I couldn't see them on the website. Her response was basically, "I don't know! [giggling] I don't know! [more giggling]." Not exactly reassuring.

Overall, my impression of Current Catalog is that they're a bit disorganized and not particularly well-trained. It's a shame, because they do have some really cute products. But I would love to see a more reputable company buy them out and improve their customer service.

I've been a customer of Current Catalog for more than 30 years, and I have to say, my recent experience with them was not the best. I ordered 144 Christmas cards with our names printed on them, which cost me around $12 per pack. However, when I received my order, I was shocked to find out that over a third of the order was missing. I had ordered 8 packs of 18 cards, but only 5 packs were shipped. To make matters worse, the missing cards arrived too late for me to use them, which forced me to buy other cards to replace the ones I had paid for and never received.

But that's not all. The cards I did receive contained only 16 envelopes instead of 18, which meant I was shorted again. I tried to contact customer service to rectify the situation, but to no avail. I even sent a letter, but I never received a reply. I was extremely disappointed with the lack of customer service and the way they handled my order.

However, I recently received a partial refund from Current Catalog, which I just saw now. I am satisfied with the refund, and I appreciate that they took the time to address my concerns. While my experience with Current Catalog was not great, I am willing to give them another chance in the future. I hope they can improve their customer service and ensure that their orders are fulfilled correctly. Overall, I would rate my experience with Current Catalog as 3 stars.

So, I recently bought a roll of 250 address labels from Current Catalog, and I was pretty excited to get them. I went through the personalization process online, and everything seemed to be going smoothly. I picked out the font I wanted, typed in my name and address, and hit "ok." Easy peasy, right?

Well, when the labels arrived, I was pretty disappointed. They were completely blank! No address printed on them at all. I was pretty frustrated, so I emailed customer service twice to try to get it sorted out. When I didn't hear back, I finally decided to give them a call.

Unfortunately, the person I spoke to on the phone wasn't very helpful. They basically told me that there was nothing they could do - no refund, no reprinting, nothing. They said it was somehow my fault, which didn't make any sense to me. I mean, why would I order address labels without an address on them?

I was pretty upset, especially since I had verified my name spelling, address, and font before I paid. It looked fine to me at the time, so I didn't think there would be any issues. But apparently, there was no quality control during the printing process, which seems like a pretty big oversight to me.

To make matters worse, the customer service rep told me that I should have phoned in my order instead of doing it online. Who does that anymore? Online ordering is so much easier and more convenient.

I've been a loyal customer of Current Catalog for over 25 years, so I was really disappointed that they wouldn't work with me to fix this problem. The rep told me that I could reorder at my own expense, but I wasn't interested in doing that. I want to give my money to a business that cares about its customers and is willing to find solutions to problems.

So, unfortunately, this will be my last order with Current Catalog. I'll be shopping elsewhere for my checks and personalized products from now on. It's a shame, because I've had so many good experiences with them in the past. But I guess things change, and sometimes it's time to move on.

Current Catalog has been around for a long time, and they have some really great cards and gift wrapping products. However, I recently had a problem with an order I placed with them. I ordered some cards along with some other items, but when my order arrived, the cards were missing. On the company's website, the order status showed that the cards were "Processing," while the other items showed "Shipped." I waited for a week or so, but when I still hadn't received the cards, I called customer service.

The customer service representative told me that the cards were backordered and would be shipped when they were received. I waited again, but when I contacted them a second time, I was told to "just be patient." As I waited patiently, more time passed, and when I contacted them again, they said that too much time had passed and they couldn't do anything to help me. Their screen showed that the cards had been shipped along with the other items, but that was not true.

I was really disappointed with the customer service I received from Current Catalog. They charge an exorbitant amount for shipping, and their customer service was terrible. I would caution anyone who is thinking of ordering from them to reconsider. Additionally, I would advise avoiding related businesses such as Lillian Vernon. If one company in a conglomerate has terrible customer service, it's likely that they all will.

I recently made an order on Current Catalog's website for a box of checks. It's been 46 days since I placed the order and I still haven't received it. I called them after two weeks to check on the status of my order and was told that it was being processed and would take up to 20 days to deliver. I waited another week and tried emailing them and using their live chat, but I didn't get a response from either.

I decided to call them again and was asked for my confirmation number, but I explained that I was never sent one. Then, I received a letter from them requesting a bank statement, which I coincidentally received the same day. I put it in the mailbox and sent it off. However, 10 days went by and I called again. This time, I was told that the letter I sent must have gotten lost in the mail.

I was so frustrated that I asked 'Sarah' to cancel my order. Two days later, I saw that the charge hit my bank account. Instead of getting angry, I decided to wait for the checks to show up. I called them again this morning and even though the assistant confirmed the cancellation of the order, she said that they were shipped out on the 4th and that it would take 20 days to get here.

Years ago, before the internet came into being, I ordered cards and checks from these folks (via snail mail) and was always happy with the products and they usually arrived within 14 days. However, this experience has been the most frustrating one of my entire life. I will never order from them again and suggest that you go anywhere but there.

Overall, I am extremely disappointed with Current Catalog's customer service and the way they handled my order. It's been over a month and a half and I still haven't received my checks. The lack of communication and the fact that they lost my letter requesting a bank statement is unacceptable. I hope they can improve their service in the future.

I recently had an experience with Current Catalog that left me feeling frustrated and disappointed. I had ordered some address labels and was told that they would arrive within 6 business days. I paid $7.99 for shipping, which seemed a bit steep to me, but I figured it was worth it to get the labels quickly.

Unfortunately, 9 business days went by and I still hadn't received the labels. I called their help center and was told that they would be delivered that same day. However, nothing came in the mail. On the 11th business day, I called again to ask what was going on. The representative I spoke with, Simone, told me that the tracking said the labels were in transit. I asked her to look into it further, and after putting me on hold for 10 minutes, she came back and told me that the labels had been delivered to the wrong address.

I was frustrated and confused, as my address had been listed correctly in the confirmation email. Simone told me that she would have to start a new order and that the labels wouldn't be delivered for another 6 days. At this point, I was already 2 weeks late for my mailing. I asked her to expedite the process and overnight me the labels, but she told me that they needed at least a day to make and verify the labels. I explained that it should take no more than 3 days, but she didn't seem to understand. After 30 minutes on the phone, she finally agreed to deliver the labels in 3 days.

The next day, I called to verify that the labels had been made and were ready to ship. Simone told me that she couldn't verify when the labels would ship and put me on hold for another 15 minutes. When she came back, she said that she still needed to talk to her supervisor. I was so fed up with the whole process that I asked her to cancel the order and refund my money.

Overall, I wasted 3 weeks trying to work through this issue with Current Catalog. I have little faith that they will actually refund my money, as their staff seems unorganized and unable to solve problems in a timely manner. It's unacceptable that they didn't catch the mailing error the first time I called. I wish I had read the other reviews before placing my order, as they are all valid. In the future, I will stick with Amazon.

As a previous reviewer said, Current Catalog has been around for ages. Their cards and gift wrapping products are really wonderful. Until you have a problem. I ordered some cards from them (along with some other items) and when my order was received, the cards were missing. On the order status of the company's website, it showed the cards as "Processing." The other items showed "Shipped." When I had not received them within a week or so, I called and was told that they were backordered and would be shipped when received. I again waited and again was told to--and this is a direct quote--just be patient. Well, as I "patiently" waited, time passed and when next I contacted them, they said they couldn't do anything because too much time had passed and their screen (unlike the one the customer sees!) shows the cards were shipped along with all the other original items ordered which is absolutely not true. Considering the exorbitant amount they charge for shipping coupled with this terrible customer service, I must warn anyone who is thinking of ordering from them to rethink their plans. And while you are at it, you might want to avoid related businesses such as Lillian Vernon. I always figure if one company in a conglomerate has terrible customer service, they all will.

46 days ago, I placed an order for one box of checks. At about the two week mark I called them to check on the order. According to the assistant they were being processed and would take up to 20 days to deliver.
A week later I tried e-mailing them and a live chat... no response from either.
I called again. I was asked for my confirmation number... but explained I was never sent one.
Then I got a letter from them requesting a bank statement, which I coincidentally received the same day to put it in the mail box and sent it off.
10 days or so went by and I called again. This time I was told that the letter I sent must have gotten lost in the mail.
I told 'Sarah' to cancel my order.
Two days later the charge hit my bank. Instead of blowing up I decided that I would just wait for the checks to show up.
I called again this morning and even though the assistant confirmed the cancellation of the order, she said they were shipped out on the 4th and that it would take 20 days to get here.
Years ago, before the internet came into being, I ordered cards and checks from these folks (via snail mail) and was always happy with the products and they usually arrived within 14 days.
I WILL NEVER ORDER FROM THEM AGAIN, and suggest you go ANYWERE BUT THERE!
This has been the most frustrating experience of my entire life

Every year, I make sure to order items for the next year from Current Catalog. However, this year, I was quite disappointed with my order. It took a whopping 17 business days to arrive, which is much longer than the previous years. When I finally received the package, I was dismayed to find that the curling ribbon rolls were jagged and broken, with pieces scattered at the bottom of the box. It was clear that they were not packed securely inside. Additionally, the wrapping paper roll I received was not properly covered in plastic, leaving the paper exposed. It was evident that there was not enough plastic to cover the whole thing.

I was quite upset with the late arrival of my order and the lack of effort in securing their products for shipment. It was clear that no effort was made to ship the items appropriately. One of the wrapping papers that I received was advertised on the website with a light blue background and winter-themed designs such as snowflakes, candy canes, reindeer, Santa, and Christmas trees. However, the actual wrapping paper was a dark green-blue color, which did not exactly scream winter wonderland. It was no surprise that it was on sale.

Overall, I was disappointed with my experience with Current Catalog this year. The late arrival of my order and the poor packaging of the items left me feeling dissatisfied. I hope that they will take more care in the future to ensure that their products are shipped securely and arrive in a timely manner.

I put in my order on the second of December, and they charged my card right away. They said it would take 5 to 9 days to get to me, but I didn't get an email saying it was shipped until the 14th. I started tracking it, but it hasn't been updated since the 19th. It's been 8 days since they said it was shipped, but I'm still waiting. I was hoping to have my stuff way before now. I was going to send part of my order in a Christmas package, and the rest was for stocking stuffers. Now it's only 3 days until Christmas, and my order is nowhere to be found. It's so frustrating! I've been ordering from Current for a long time, and I never had any problems until now. It's just not the same company it used to be. I'm going to unsubscribe from their emails and never order from them again. If I had ordered checks, like I have in the past, I would be super nervous right now. At least my latest order was pretty small.

I recently made a purchase from Current Catalog and unfortunately, my experience was not a positive one. I ordered 48 invitations for a party, but when I received my package, I only received 24 envelopes. I immediately sent an email to customer service and received an automated acknowledgement, which was reassuring at first. However, after waiting for three days with no response, I decided to try again. Unfortunately, I received the same automated acknowledgement and still no response after a week.

Feeling frustrated, I decided to call customer service and explain my issue. The agent on the other end of the line said, "let me see what I can do" and put me on hold. I patiently waited for almost ten minutes, listening to how important my call was. Finally, the agent came back and said that they would mail out the missing envelopes, but it would take 7-10 days for me to receive them. I was shocked and disappointed. As a customer, I expected a more prompt and satisfactory resolution to the issue.

Furthermore, the packing slips for my order clearly noted that both invitations and envelopes were included, so it was clearly an error on their part. The fact that they didn't immediately apologize and offer to send the missing envelopes out on priority shipping was unacceptable. Waiting 7-10 days to be able to mail out invitations was not an option for me, especially since it was their mistake.

Overall, I was extremely disappointed with my experience with Current Catalog. As a result, I will not be a returning customer. It's a shame because I was excited to use their services, but their lack of customer service and attention to detail has lost them a customer.

So, I decided to give Current Catalog a try after not ordering cards from them for years. I was excited to personalize my Christmas cards with an elegant font, which was an option during my online order. I was willing to spend a little extra money this year to make my cards stand out. However, when I received the cards, I was disappointed to see that the personalized font was in a large plain block font. The cards were also on the thin side, which made me feel like they weren't something I would be proud to send out.

I decided to call customer service to see if there was anything they could do to help me. The representative informed me that there was no option online to choose a font for Christmas cards. However, I remembered that it allowed me to choose and create the font how I wanted it to look. I was confused by this, but the representative was able to help me understand that it was likely a glitch in the system.

To make matters worse, one of my packages was packed crooked, which made me worry that it may have affected the cards inside. Additionally, I was surprised to find out that I had to fold the cards myself. This left an undesirable overlap that I wasn't expecting. I wish I had known this before ordering, as it would have affected my decision.

Overall, I wanted to give Current Catalog a chance, but I was disappointed with my experience. The personalized font was not what I expected, the cards were thin, and the folding process left an undesirable overlap. While I appreciate the effort to personalize my cards, I won't be buying from them again.

I gotta say, I used to be a big fan of Current Catalog. My family has been ordering from them since way back in the 70's, and we've always been happy with their products and service. But something's gone wrong lately, and I'm not sure what it is.

I placed an order with them recently, and it's been a real hassle. First off, the shipment was supposed to go out six days ago, but it still hasn't shipped. When I called to ask about it, the rep told me it would ship today. But then she changed her tune and said it wouldn't ship until next week. That's a long time to wait for an order, especially when you're expecting over 30 items.

To make matters worse, the rep told me that the delivery could take up to 9 business days. That's a lot longer than I was expecting, and I'm not sure I can wait that long. And then she dropped the bombshell that 4 of the items I ordered are back-ordered. That's a real bummer, especially since these are items I was planning to use in October. Why didn't they tell me sooner?

I've tried emailing and calling the company, but I haven't gotten any answers. It's frustrating to feel like my time is being wasted, and I'm starting to lose trust in this company. If they can't get their act together and deliver on their promises, I don't think I'll be ordering from them again.

I recently had an experience with Current Catalog that left me feeling a bit frustrated. I decided to take a chance and place a Rush Delivery order on October 29th, 2018. I was promised that my package would arrive within two to five business days. However, my shipment didn't arrive until November 8th, which was well beyond the promised delivery window.

When I reached out to the company via live chat to inquire about the delay, I was informed that the delivery window begins from the day they ship your package. This was news to me, and I asked where I could find this information in the catalog or on their website. The representative directed me to the help section on their website, but I couldn't find anything that clarified this issue.

I continued to communicate with the company via email, and I was told that my package was delivered in three days after being shipped. However, it wasn't shipped out until six days after I placed my order. This was frustrating, as I had paid extra for Rush Delivery and didn't receive my package within the promised timeframe.

Despite my frustration, I was pleased to receive an email from the company informing me that they would issue me a refund for the extra money I spent on Rush Delivery. While I appreciate the gesture, I would caution others not to pay for Rush Delivery with this company, as it doesn't seem to hold much meaning.

Overall, my experience with Current Catalog was a bit disappointing. While I appreciate the effort to make things right, I would have preferred to receive my package within the promised timeframe. I hope that the company will work to clarify their Rush Delivery policy in the future to avoid similar issues for other customers.

I recently made a purchase on Current Catalog's website, and while the products I ordered were reasonably priced at $13, the shipping cost was almost as much, bringing the total to nearly double the original price. I expected that with such a high shipping cost, my order would be shipped in a timely manner. However, to my disappointment, it has been two weeks since I placed my order and it has not even been shipped yet.

I understand that sometimes orders can take longer to arrive due to transit times, but in this case, it seems like they haven't even started shipping it out yet. I checked my email for any updates or notifications, but there was nothing. I even tried using the track order button on their website, but there was no tracking information available.

At this point, I feel like I'm being scammed. If I'm paying such a high shipping cost, especially for standard shipping, I expect my order to be shipped out within a reasonable amount of time. It's frustrating to think that I may have wasted my money on a website that doesn't seem to care about their customers.

Overall, I don't think I'll be ordering from Current Catalog again. The high shipping cost and lack of communication about my order's status have left a bad taste in my mouth. I hope that they can improve their shipping and customer service in the future to avoid disappointing their customers.

I recently made an online purchase from Current Catalog for my elderly mother who is 86 years old. Unfortunately, I encountered some issues during the ordering process. The website did not allow me to select the city and state for the checks that I was ordering. I found this to be a major flaw in their website as there was no way to preview the order before finalizing it. Despite this, I proceeded with the order and paid for it.

However, when the checks arrived, I realized that they were incorrect. I immediately contacted Current Catalog's customer service team to rectify the issue. To my surprise, I was told that I had to bear the loss as it was my fault for not selecting the city and state. I was extremely disappointed with their response and felt that their customer service policies were terrible.

To make matters worse, they refused to refund any portion of the money that I had paid for the checks. I was left with no choice but to order from another company as I could not afford to pay for the same thing twice. I found Current Catalog to be very expensive and the quality of their products was not up to par. I was extremely dissatisfied with their customer service policies and felt that they were not treating their customers fairly.

In my opinion, Current Catalog needs to improve their website and customer service policies if they want to stay in business. I would advise others to order from a different company as I had a terrible experience with Current Catalog. Their prices are high and the quality of their products is not worth the money. I hope that they take this feedback seriously and make the necessary changes to improve their business.

I recently made a purchase on Current Catalog's website, currentcatalog.com, for a total of $494.00 on January 2, 2022. I was excited to receive my order, especially since I had ordered some timely items for Valentine's Day. I gave Current Catalog a generous 1 1/2 months to get my items to me on time. According to the original order confirmation, the delivery date was supposed to be between January 17, 2022 and January 21, 2022.

However, it is now February 8, 2022, and I still have not received my order. On February 2, 2022, I received an email saying that my order had shipped, but it still showed the original delivery date of January 17 - January 21. It has been six days since it shipped, and I still haven't received my order.

I decided to call Current Catalog's customer service to inquire about the delay. I spoke to a representative named AJ, who unfortunately couldn't even tell me when I could expect my order to arrive. To make matters worse, when I asked to speak to a supervisor, AJ hung up on me. As a Blue Ribbon Member, I was disappointed that I didn't receive any special treatment, as promised.

I am extremely dissatisfied with my experience with Current Catalog and will never order from them again. It's clear that they don't care about their customers, and if they hear of a problem, they apparently hang up on the customer. I urge anyone considering ordering from Current Catalog to think twice and verify my experience with them.

I've been waiting for my order from Current Catalog for quite some time now, but unfortunately, it seems that there was an issue with the address that I provided. I've been trying to get in touch with their customer service team for over a week now, but it seems like nobody is able to help me out. I've spoken to at least five different representatives, and each one has given me a different answer. It's really frustrating not knowing what to expect, and it seems like the people I'm talking to just don't know what they're doing.

To make matters worse, some of the representatives I've spoken to have been incredibly rude. I've even had a few hang up on me, which is just unacceptable. It's really disappointing to see such terrible customer service from a company that I had high hopes for. I mean, how hard can it be to get an order delivered to the right address?

Honestly, I'm not sure why these people even have jobs if they can't do them properly. It's really frustrating to see such incompetence, and I wouldn't be surprised if they went out of business soon. I wouldn't even give them one star if I could.

Overall, I'm really disappointed with my experience with Current Catalog so far. I'm still waiting for my order to be resolved, but it seems like nobody knows what they're doing. I wouldn't recommend shopping here if you want good customer service. In fact, I'd advise you to stay away altogether.

I ordered address labels and checks. Got an email saying labels have shipped, never got them. No checks either

Current Catalog Really Screwed up my Christmas Card Order

I have been a customer for Current Catalog for over 30 years. This past Christmas I ordered over 144 Christmas cards imprinted with our names. The cards were about $12 a pack and Current charged over $20 shipping in addition. I was charged for the whole order yet when the cards came over a third of the order was missing (ordered 8 packs pf 18 cards and only 5 were shipped). Current shipped the missing cards but they arrived too late to use, forcing me to buy other cards to replace the missing ones I had paid for and never received. In addition, the cards I did receive contained 18 cards in a pack but only 16 envelopes so I was shorted again. The worst part is that after Christmas Current did nothing to rectify the cost of the cards I cannot use. I talked to customer service to no avail and also sent a letter with no reply. I will never order from Current Catalog again! Miriam B Loo would be ashamed of what this company has become.

Ginny in Pittsb

Cards are printed on very cheap quality card stock and aren't even folded. Real junk. Snotty customer service on the on line chat. Have to pay to return this crap I just made the mistake of paying to ship to myself. Steer clear.

The quality is poor the customer service rude and talk about cheap now how does one nicely fold all their cards when they are sending over 60?

In november 2018 I placed an order with current catalog. 4 of the items
Were big eye puffy ducks... A toy for children that when squeezed the eyes pop and a ball lights up inside duck. Not one out of the four operated properly. I called customer service and was told I would get a refund on my debit credit card. I have not received it. I get letters many times to order from current catalog and when I do this is the treatment I receive.

I placed my order online 11/19. The website states delivery within 6 days of order placement. The shipment left on 11/22 and still has not arrived. It shows FedEx transferring the shipment to USPS on 11/28. I reached out to Current via live chat yesterday. I was online with the rep for 40 minutes and was first told to contact USPS myself. She then proceeded to tell me that the package would arrive that day. When I asked if she had reached out to USPS, she said no, but that her supervisor stated it took 3 days from possession at USPS to arrive to the customer. I called Current today and was told again that I would need to contact USPS, they could not. To say that this is the poorest customer service I have ever experienced would be an understatement. I manage a customer service group and am appalled at the lack of training and disregard by the Current team. I have been a loyal customer for years and I will never purchase from Current again. Furthermore, I will be filing a complaint with the BBB and disputing the credit card charge.

I will never deal with you again. You have to train your employees harder because the way they treat customers is absolutely unacceptable.
My issue is that my order never arrived and I called them to notify them about it and to ask what happened. Instead of an answer, I was said that it was my fault that I ordered an item without an expedited shipping. And all I have to do is to wait and stop bothering them with little things.
I was shocked. I hung up the phone and was just thinking why I deserved the tone like this. It's terrible. I hope this man will be fired soon.

I have ordered some gift bags and stickers from Current Catalog website. My order arrived in a timely manner but when I opened the package I saw that there were no sticker. Contacted Current Catalog and asked about the missing item and they said they'll send me a replacement as soon as possible.
Time passed and nothing arrived and when I contacted Current Catalog again they assured me stickers will be here any time soon. Another two weeks passed and I gave up. Will not order from them again, very disappointed.