The complaint has been investigated and
resolved to the customer's satisfactionResolved Courts Singapore — required to buy other products before buying a phone
resolved to the customer's satisfaction
I bought a Pixel 3a XL today at Courts Serangoon and my Boyfriend bought an iPhone X last year at Courts Orchard. We were both asked to buy other items before we became eligible to buy a Phone. This policy is so ridiculous. A spending of easily hundreds if not thousand required other purchase as pre-requisite?! I've spent hundreds at Courts on items like shaver, mattress, steam iron and standing fan. And this is how Courts treat the customers?!
If Courts does not like mobile phone business, please quit it, don't sell mobile phone anymore. If your company still want the customers to buy from Courts, please revise this policy.
And for this, I wouldn't buy from Courts anymore.
(I appreciate the employee's patience to explain this policy to me. But I think this policy makes your employees feeling embarrassed and awkward to serve customer for mobile phone. )