SUBMIT A COMPLAINT

Courts Singaporecourts online order

1
L Jan 10, 2020

NEVER purchase anything online from Courts. After a month plus, the order still not delivered. Received a delivery confirmation and 2days before scheduled delivery, someone from online order sent email no stock and need to wait 2weeks. After 2weeks, received another email there is shipment delay. Called customer service hotline 3 times and each time the staff promised to call back upon checking but NO one did so. Lousy services!!!

  • Courts Singapore's response · Jan 11, 2020

    Hi LimSs8899,

    Thank you for contacting Courts Singapore. Reference to your feedback, we would like to seek for your assistance to provide us your purchased order invoice number so that we can look into it.

    Best regards,
    Jeff
    Associate
    Customer Service Department
    Courts Singapore Pte Ltd.

  • Courts Singapore's response · Jan 12, 2020

    Hi LimSs8899,

    We would like to follow up on your purchase details for us to assist you.
    Thank you

    Best regards,
    Jay
    Customer Service Executive
    Customer Service Department
    Courts Singapore Pte Ltd.

  • Courts Singapore's response · Jan 12, 2020

    Hi LimSs8899,

    Good day to you.

    We are willing to assist you however, we have not received any details from you since the date of this message. Meanwhile, we will close this matter. Should you need further assistance, please do not hesitate to contact Us.

    Best regards,
    Arlene
    Customer Service Associate
    Customer Service Department
    Courts Singapore Pte Ltd.

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