Menu
Costa Coffee

Costa Coffee review: rude attitude 4

B
Author of the review
6:59 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I m a regular costa coffee costumer where I pop in everyday and spending 5 hours having my coffee, panini etc.. Today I really disappointed after all that eating and drinking I asked second time for the internet password (Which is expired every hour) and the counter told me to spend some money.. I never come face to face this kind of question before.. I m not a person just sitting hours and hours without spending any penny. I m not going to come to costa ever again..

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Costa Coffee reviews & complaints

Costa Coffee - accused of theft
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - service / staff 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - service and hygiene 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - uncleanliness & bad attitude staff
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Costa Coffee - extra charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
4 comments
T
T
Tom fisher 2
Liverpool, GB
Jan 11, 2014 11:27 am EST

Managers are so grumpy and rude to customers and staff. Very awkward environment, not somewhere I'll buy from again. A young male member of staff with glasses on was doing his best effort to ignore the bickering of his managers behind him. Felt bad for him, super awkward.

B
B
blame the parents here
dfd, CA
Dec 23, 2013 1:16 pm EST

Look this is a coffee shop not a hotel. You want free internet access buy another coffee every now and then.

G
G
Greensay
Aledo, US
Dec 23, 2013 12:20 pm EST

Everyday you are spending 5 hours in coffee shop means you don't have any Job. simply you will order a coffee and use the internet for chatting with girls.
Bleddy ###er go and search for a Job otherwise join in Costa coffee as a waiter.

R
R
Rockandroll
Philadelphia, US
Dec 23, 2013 9:06 am EST
Verified customer This comment was posted by a verified customer. Learn more

That will make them happy. Maybe you should get a job.

Learn how the rating is calculated

Write a review File a complaint

Costa Coffee contacts

Phone number
Website
www.costa.co.uk
Category
Trending companies