Container One review: They have taken my money but after 2 months haven't deliver container or requested refund.

I placed an order for a 20' new cargo container on October 24, 2024 and paid in advance. I was called the following day by logistics people to talk about scheduling the delivery date, they told me they would probably deliver the container in the next two weeks and that they would call me back to let me know the exact date.

They never called back, so I called them. They told me a couple more weeks. Still no call back, so I called them and they still didn't have a delivery date and according to logitstics they hadn't even sourced a container yet, so I requested a refund. They told me the sales person had to authorize a refund, but the sales person never returned my call.

I kept calling Container One and talked to accounting, logistics, and sales and it either went to voice mail or the person I talked to passed the buck to somebody else that never called back.

I finally got ahold of the VP several weeks ago and he promised a refund. He didn't call back so I called him several times and he kept promising me the refund but as of December 30 I still have not received a refund.