Menu
Write a review
File a complaint
Container One

Container One review: 40'hc one trip container

J
Author of the review
9:18 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been robbed by ContainerOne. I paid for a 40'HC Container on Dec 11, 2025. I emailed and called the salesperson, Cathy Ford; the CEO/President, Glenn Taylor; and their logistics department to get a delivery date. More than 30 days passed without the container delivery date. Cathy blamed the container depots before saying, "I have no idea why you haven't received your container yet". Therefore, I emailed Cathy & Glenn on Monday evening, January 12, 2026, requesting they cancel my order and refund my nearly $9,000.

As of today, January 28, 2026, I have not received my refund. I am being charged interest on my credit card for the container I never received. ContainerOne is absolutely the WORST company I paid for merchandise that they did not deliver or refund for nearly three weeks. I would greatly appreciate the BBB intervening in this matter on my behalf. Thank you.

Claimed loss: $8,723

Desired outcome: Refund the full amount I paid for the container.

Confidential Information Hidden: This section contains confidential information visible to verified Container One representatives only. If you are affiliated with Container One, please claim your business to access these details.

0 comments
Add a comment

More Container One reviews & complaints

Container One - We ordered and paid $3,655.00 for a container on December 8th, 2020
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Container One - I ordered a container from these people and was told it would not leak
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Container One - This company promises you a best quality container, yet upon delivery you will receive a very poor quality container
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Container One - I ordered a 40HCWWT March 19th 2021 (they were not backordered at the time) and told 3-5 week delivery
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Container One reviews and complaints
  1. Container One Contacts

  2. Container One phone numbers
    Click up if you have successfully reached Container One by calling +1 (330) 286-0526 phone number 0 0 users reported that they have successfully reached Container One by calling +1 (330) 286-0526 phone number Click down if you have unsuccessfully reached Container One by calling +1 (330) 286-0526 phone number 0 0 users reported that they have UNsuccessfully reached Container One by calling +1 (330) 286-0526 phone number
    Click up if you have successfully reached Container One by calling +1 (330) 542-5660 phone number 0 0 users reported that they have successfully reached Container One by calling +1 (330) 542-5660 phone number Click down if you have unsuccessfully reached Container One by calling +1 (330) 542-5660 phone number 0 0 users reported that they have UNsuccessfully reached Container One by calling +1 (330) 542-5660 phone number
    Click up if you have successfully reached Container One by calling +1 (330) 286-0299 phone number 0 0 users reported that they have successfully reached Container One by calling +1 (330) 286-0299 phone number Click down if you have unsuccessfully reached Container One by calling +1 (330) 286-0299 phone number 0 0 users reported that they have UNsuccessfully reached Container One by calling +1 (330) 286-0299 phone number
    Click up if you have successfully reached Container One by calling +1 (330) 992-2303 phone number 0 0 users reported that they have successfully reached Container One by calling +1 (330) 992-2303 phone number Click down if you have unsuccessfully reached Container One by calling +1 (330) 992-2303 phone number 0 0 users reported that they have UNsuccessfully reached Container One by calling +1 (330) 992-2303 phone number
    Click up if you have successfully reached Container One by calling +1 (330) 366-1667 phone number 0 0 users reported that they have successfully reached Container One by calling +1 (330) 366-1667 phone number Click down if you have unsuccessfully reached Container One by calling +1 (330) 366-1667 phone number 0 0 users reported that they have UNsuccessfully reached Container One by calling +1 (330) 366-1667 phone number
    Click up if you have successfully reached Container One by calling +1 (330) 578-7774 phone number 0 0 users reported that they have successfully reached Container One by calling +1 (330) 578-7774 phone number Click down if you have unsuccessfully reached Container One by calling +1 (330) 578-7774 phone number 0 0 users reported that they have UNsuccessfully reached Container One by calling +1 (330) 578-7774 phone number
    More phone numbers
  3. Container One emails
  4. Container One address
    8204 N Palmyra Rd, Canfield, Ohio, 44406-9790, United States
  5. Container One social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 02, 2026
  7. View all Container One contacts
Container One Category
Container One is ranked 590 among 872 companies in the Construction and Maintenance category