ConsumonicsTv repair job no-GO587

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This review was posted by
a verified customer
Verified customer
Review updated:

I had my tv uplifted for repair on the 02-12-2016 I was messsaged on the 13th December to tell me the cost of repair and also that they were having difficulty getting a part,
I had no contact from them even though I emailed them to ask what was going on and had response.
My son called them on the 30th of march 2017 and was told that they still had not got the part and the tv was not touched as yet
Very unprofessional service so basically paid £70 for nothing and my tv was asked to be returned to me today being the 1st of April and have been told the delivery driver is off sick no apologies for the shoddy service I believe I should be refunded as I have paid for no service and still a unrepaird tv of which I will have to find another company to fix it
Absolutely disgraceful service
Sincerely ms d Hammond

Responses

  • Lo
    Lohanathan Parumal Dec 28, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I had similar problems. Once you pay the £70 you are stuck as you cannot get a refund. The claimed to be able to repair Blaunkput hence I contacted them. Next issue is they cant find the part needed! Shambles of a service. Its a disgrace to call themselves as a electronics repairer company.

    0 Votes
  • Ka
    kayserbonder Sep 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @Lohanathan Parumal I had a similar problem. Paid £70, hear nothing further until I telephoned.. All they could say was that they could not get the part for a Samsung TV!. Disgraceful service.

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