Connecticut Natural Gas Corporation’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with service.
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no service
I called on Monday, Oct 16th that I noticed on the eve of Sunday, October 15th that we had no heat or hot water. On Monday, I made an appt for Wednesday, Oct. 18th for their window of time between 8AM and 9PM. No One showed up. I called CNG in the afternoon to ask when they would be here.
No one showed up.
I want to request the time stamps of the vehicles. In terms of what jobs they were doing and where they were located. How long were the at said residences.
This is extremely important.
I moved to a new place and tried to get my gas connected for a week
I moved to a new place and tried to get my gas connected for a week. I called them multiple times and finally got through on a Friday. They said my gas was active and I would have hot water, but that wasn't true. I don't have hot water and my gas stove doesn't work. I called them again to tell them this, and they said it was active and nothing else needed to be done. After 4 hours of back and forth, I begged them to set a service date so someone could check things out. The lady reluctantly set the appointment for Monday. But no one showed up, even though they insisted I needed to be here in person and block the whole day until 11pm. I took the whole day off work, but no one came. There's no late-night number to reach anyone. It's freezing outside and I still don't have hot water or a way to cook. I want my hot water fixed as soon as possible, and I want to be reimbursed for the whole day of work, the hours I spent on hold and being transferred, and the time and effort I put into filing this report.
Is Connecticut Natural Gas Corporation legit?
Connecticut Natural Gas Corporation earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Cngcorp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cngcorp.com you are considering visiting, which is associated with Connecticut Natural Gas Corporation, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the cngcorp.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Cngcorp.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cngcorp.com may offer a niche product or service that is only of interest to a smaller audience.
- Connecticut Natural Gas Corporation protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Connecticut Natural Gas Corporation
Overview of Connecticut Natural Gas Corporation complaint handling
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Connecticut Natural Gas Corporation contacts
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Connecticut Natural Gas Corporation phone numbers+1 (860) 727-3000+1 (860) 727-3000Click up if you have successfully reached Connecticut Natural Gas Corporation by calling +1 (860) 727-3000 phone number 0 0 users reported that they have successfully reached Connecticut Natural Gas Corporation by calling +1 (860) 727-3000 phone number Click down if you have UNsuccessfully reached Connecticut Natural Gas Corporation by calling +1 (860) 727-3000 phone number 0 0 users reported that they have UNsuccessfully reached Connecticut Natural Gas Corporation by calling +1 (860) 727-3000 phone number
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Connecticut Natural Gas Corporation address76 Meadow St, East Hartford, Connecticut, 06108-3218, United States
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