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It has been about 3 months since Bay state has emptied the dumpster and they are supposed to come twice a month
It has been about 3 months since Bay state has emptied the dumpster and they are supposed to come twice a month. I am a small business owner and have no way of otherwise disposing of my trash. I've repeatedly tried to call both the NH and MA. phone numbers shown on their website and can never actually get through the automated response indicating that they are assisting other customers. At one point we stayed on hold for more than an hour waiting for a representative. Earlier today, July 29th we drove to their Atkinson NH location and there were cones blocking driveway and no signs of employees or activity
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
I contracted with Bay State Disposal on May 26 for a 15 yard roll off dumpster to be used at my residence for two weeks
I contracted with Bay State Disposal on May 26 for a 15 yard roll off dumpster to be used at my residence for two weeks. The initial price was $535. Cost of debris is an additional $130 per ton over the initial two tons. They delivered the dumpster on 5/28. I called them to let them know it was filled on 6/1 at 11:35 AM. No action was taken. I called the next day (6/2) to follow up and was told the empty and return was scheduled for Thursday, 6/3 but they would call later to confirm the time of delivery. Bay State never called. I called Bay State on Thursday morning (6/3) and they put me on hold for 30 minutes! They have no idea when they can get me a replacement 15 yard dumpster. In my opinion this is breach of contract since they are not servicing the sale. I have lost two days of realistic work while debris pile up. More if they delay even longer. I told them they need to meet their contract obligations. Invoice # was XXXXXX for Slip # XXXXX.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Wheelabrator Technologies Holdings legit?
Wheelabrator Technologies Holdings earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Wheelabrator Technologies Holdings. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Wheelabrator Technologies Holdings resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for win-waste.com can be seen as a positive aspect for Wheelabrator Technologies Holdings as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Wheelabrator Technologies Holdings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Win-waste.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Win-waste.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Wheelabrator Technologies Holdings.
However ComplaintsBoard has detected that:
- Win-waste.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The win-waste.com may offer a niche product or service that is only of interest to a smaller audience.
- Wheelabrator Technologies Holdings protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Wheelabrator Technologies Holdings
With over 40 years of experience in the waste management industry, Wheelabrator has established itself as a trusted partner for municipalities, commercial businesses, and industrial clients. They are committed to helping their partners achieve their sustainability goals through the efficient and effective management of waste.
The company operates a network of waste-to-energy facilities that convert waste into electricity and steam, which can then power homes and businesses. Wheelabrator's state-of-the-art facilities use best-in-class technologies that help to reduce greenhouse gas emissions and minimize environmental impacts.
Wheelabrator is dedicated to using the latest technologies and innovations to continuously improve their processes and services. Their team of experts works closely with clients to develop customized solutions that meet their unique needs and requirements. In addition to waste-to-energy solutions, Wheelabrator also offers recycling and landfill services, providing a complete waste management solution.
Overall, Wheelabrator Technologies Holdings is a trusted and reliable partner for customers seeking sustainable and efficient waste management solutions. Their commitment to innovation and environmental responsibility has helped to establish the company as a leader in the industry, and they continue to drive positive change in the waste management sector.
Overview of Wheelabrator Technologies Holdings complaint handling
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Wheelabrator Technologies Holdings contacts
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Wheelabrator Technologies Holdings phone numbers+1 (866) 946-9278+1 (866) 946-9278Click up if you have successfully reached Wheelabrator Technologies Holdings by calling +1 (866) 946-9278 phone number 0 0 users reported that they have successfully reached Wheelabrator Technologies Holdings by calling +1 (866) 946-9278 phone number Click down if you have UNsuccessfully reached Wheelabrator Technologies Holdings by calling +1 (866) 946-9278 phone number 0 0 users reported that they have UNsuccessfully reached Wheelabrator Technologies Holdings by calling +1 (866) 946-9278 phone number+1 (419) 618-1265+1 (419) 618-1265Click up if you have successfully reached Wheelabrator Technologies Holdings by calling +1 (419) 618-1265 phone number 0 0 users reported that they have successfully reached Wheelabrator Technologies Holdings by calling +1 (419) 618-1265 phone number Click down if you have UNsuccessfully reached Wheelabrator Technologies Holdings by calling +1 (419) 618-1265 phone number 0 0 users reported that they have UNsuccessfully reached Wheelabrator Technologies Holdings by calling +1 (419) 618-1265 phone numberEngagement Manager+1 (215) 736-1760+1 (215) 736-1760Click up if you have successfully reached Wheelabrator Technologies Holdings by calling +1 (215) 736-1760 phone number 0 0 users reported that they have successfully reached Wheelabrator Technologies Holdings by calling +1 (215) 736-1760 phone number Click down if you have UNsuccessfully reached Wheelabrator Technologies Holdings by calling +1 (215) 736-1760 phone number 0 0 users reported that they have UNsuccessfully reached Wheelabrator Technologies Holdings by calling +1 (215) 736-1760 phone number
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Wheelabrator Technologies Holdings emailsmurban@win-waste.com95%Confidence score: 95%
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Wheelabrator Technologies Holdings address90 Arboretum Dr Suite 300, Newington, New Hampshire, 03801-7857, United States
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Wheelabrator Technologies Holdings social media
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