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Yiwu Tuozhan Plastics Toys Co. Ltd / Kids Toys / Chinese Fraud Company - Consumers Protection

1 Romania Review updated:
Contact information:

To: whom it may concern
By this present, we Promidea SRL, company registered and functioning under the laws of Romania, hereby inform all interested parties that during our current business which involves purchase of items from Chinese manufacturers we came across a factory, YIWU TUOZHAN PLASTICS TOYS Co. Ltd., which provide us with items which were completely improper for use by children, these items were containing high level of forbidden substances.
The most worrying fact besides the high level of dangerous substances, is that the respective items in preproduction stage were tested by a certified company which came to the conclusion that the items were made according with international standards, but as it turned out, when the mass production was done, the manufacturer, YIWU TUOZHAN PLASTICS TOYS Co. Ltd., most probably changed the formula, so at the time the items were about to be introduced on the market, when we performed a new set of tests, it turned out that the items present a high level of forbidden substances.
This misleading from a manufacturer regarding the characteristics of an item, from preproduction to mass production, made us to address this letter to all interested parties who should be warned not only for their security of business but what matters the most for the security of end consumer which has to be protected from such behavior which is dangerous.
We hope this information will be considered helpful.
Kind regards,
Promidea SRL/Romania

YIWU TUOZHAN PLASTICS TOYS Co. Ltd - CONTACT DETAILS

http://ywtuozhan.en.alibaba.com
Contact : John Zhou [protected]@jianjuntoys.com
Telephone: 0086-579-[protected]
Mobile Phone:0086-[protected]
Fax: 0086-579-[protected]
Address:No.43 Sitong West Road Shangxi Town, Yiwu City of Zhejiang Province
Zip:322006
Country/Region:China (Mainland)
Province/State:Zhejiang
City:Yiwu City

Pr
Oct 2, 2013
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Comments

  • Ma
      9th of Oct, 2013

    Hello,
    I am sorry that you have had a problem with a supplier on Alibaba.com. Please understand that Alibaba.com is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.
    With that said, I’d still like to help.
    Alibaba.com has a customer service team to assist you. There are a couple of different ways to get in touch with them. One is to fill out our online form. It’s here: (https://login.alibaba.com/?flag=1&return_url=http%3A%2F%2Fchannel.alibaba.com%2Fcomplaint%2Fhome.htm%3Ftracelog%3Dnewschp_help_complaint or send an email with the particulars of your situation to [protected]@service.alibaba.com.
    We can’t resolve 100% of customer issues, but I promise that we will try.
    Sincerely,
    Mark Story
    Director, International Corporate Affairs
    Alibaba Group

    0 Votes

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