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Yatra.com / fraud

United States Review updated:

I recently booked tickets through yatra.com to travel from US to mumbai and lost $800 because of Yatra.com negligence. There are hundred of complaints and reviews I noticed online after I suffered the Loss.
Please be aware of and never ever buy your tickets through YATRA.COM.

AGAIN PLEASE DONOT BUY TICKETS THROUGH YATRA.COM, they are fraudulant.

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Comments

  • Am
      10th of Mar, 2011

    yes Yatra is a big scam. Please avoid yatra at all costs. I think any other competitor is better. The buy 1 get 1 free is one of the biggest Scams I have seen in the Indian market, and Indian companies are famous for scams anyway.. So yatra wins hands down on "the best tactic of conning people"

    0 Votes
  • Ya
      16th of Sep, 2011

    Dear Customer,

    Thank you for contacting us at Yatra.com.
    We sincerely regret the inconvenience this may have caused. Would request you to please share your booking details & contact e-mail to investigate further & assist you in this regard.
    Best Regards,
    Yatra Team

    0 Votes
  • Ya
      16th of Sep, 2011

    Dear Customer,

    Thank you for contacting us at Yatra.com.
    We sincerely regret the inconvenience this may have caused. Please be assured that the Buy 1 Get 1 Free Promotion run by Yatra was genuine. Would request you to please share your contact details to investigate further & assist you in this regard.
    Best Regards,
    Yatra Team

    0 Votes
  • Ku
      16th of Jun, 2013

    Modus operandi OF YATRA.COM
    Step 1 Take full money from public by offering upto 50 % discount of all hotels. And give them confirmation email, confirmation voucher no. and food coupon no etc.
    Step 2 Wait for few days till public books their railways / airlines ticket.
    Step 3 After some time yatra.com official will call and say your required hotel is not available so please choose this XYZ… hotel or else take refund.
    Step 4 More then 90 % of people will agree to accept the low grade hotel offered to them as else they will suffer loss of railway or airline bookings and thus yatra.com earns heavy commission from their predecided hotels. Very few % will ask for refund as refund leads to railway/airlines/taxi booking loss
    (They take money in the name of branded hotels/ resorts but after that shift you to other cheap hotels)

    I AM A VICTIM. OF YATRA.COM . DETAILS OF MY BOOKING ARE GIVEN BELOW :-

    i had booked 2 rooms (4 ADULTS AND 3 CHILDREN ) in Atali Resort, Rishikesh (For 21 and 22 june 2013), through Yatra.com - booking reference no : 24041312587 on Wednesday, 24 April 2013 1:57 PM

    Full payment done through debit card on 24th april 2013. We received hotel confirmation and food voucher on email from yatra.com within few minutes of payment. So we booked taxi and announced holiday to the staff in our business and did other necessary arrangements for travel.
    On 4th may 2013 (after 10 days of taking money from us) yatra.com official, Alok Rawat, says change the resort as it is not available and the voucher and confirmation email we sent earlier is now cancelled.

    NOW WE WERE STRUCK BETWEEN FOLLOWING TWO OPTIONS -
    Option (I) The hotel which YATRA.COM was giving in place of Atali resort was much below the level of Atali .
    (Option II) And if we asked yatra to refund our money then we would suffer loss of advance given to taxi operator and loss of business as our staff had further made their vacation plans and did their railways bookings etc. (because we had already announced holidays to them)

    SO INSTEAD OF wasting OUR PRECIOUS MONEY ON YATRA.COM WE DECIDED TO SUFFER THE LOSS OF OPTION II AND ASKED FOR REFUND.
    SO PLEASE DON’T GET CARRIED AWAY BY DISCOUNTS OFFERED BY YATRA.COM YOU WILL NOT GET THAT HOTEL FOR WHICH YOU ARE PAYING MONEY .


    DETAILS OF CONFIRMATION AND PAYMENT MADE ARE GIVEN BELOW

    Yatra Reference Number: YT11072509

    Yatra Voucher Number: A-246289
    Supplier Ref Number: YAT0000995585
    Booking Status: Confirmed
    Yatra Voucher Date: 24 APR 2013
    Hotel : Atali Ganga
    Address: Atali Dogi, Badrinath Road, Tehri Garhwal, Atali Dogi, Garhwal, India
    Check-in: 21 Jun 2013
    Check-out: 23 Jun 2013
    Nights: 2
    Room Type: Cottage Room

    Yatra Reference Number: YT11072509
    Yatra Voucher Number: A-246288
    Supplier Ref Number: YAT0000995585
    Booking Status: Confirmed
    Yatra Voucher Date: 24 APR 2013
    Total Room Tariff (2 Rooms, 4 Adults3 Children + Including Taxes) Rs. 25, 614
    Promotion Discount (-) Rs. 1, 500
    Grand Total Rs. 24, 114
    Yatra.com booking reference no : 24041312587 on Wednesday, 24 April 2013 1:57 PM

    0 Votes

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