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LashKaraa Customer Service Phone, Email, Contacts

LashKaraa
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1.0 16 Reviews

LashKaraa Complaints Summary

0 Resolved
16 Unresolved
Our verdict: Engaging with LashKaraa at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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LashKaraa reviews & complaints 16

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2:11 pm EST
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LashKaraa They are cheaters

This company is a fraud. I generally do not give bad reviews and I am big online shopper but in this case the experience was so bad that I felt it worth while to leave a review so that others dont get cheated. The good reviews given for this company must be reviews that the company bought for itself. I got tempted to buy from them because of these reviews but had such bad experience. Very Very bad customer service, outfit measurements and attitude. They are cheaters. Will keep your money, give you outfit that will not fit you because there measurement team has specific way to work and then argue with you that its your fault you didn't notify us properly what you need. The website outfits are very different from what they look in person. Also they are rude and very ill mannered. If you cancel an order because there measurement team did bad job on other outfit you ordered, they keep processing fee and keep your money. Its all about money for this company. They dont even care if you can't wear the stuff they delivered. Plus they have very bad attitude. Customer service agent named Rahul didn't had basic manners. Will never buy from this company again and will suggest others to not to buy from them. I will be glad if I can get my money back that I wasted on this company. $239 ( on outfit I can wear and $22 for outfit I cancelled and they charged me processing fee for return , when I didnt get any outfit and didnt return anything either. They say you can return the outfit but they will charge processing fee for returning and also returning shipping will be on you, so basically you are paying more to company for returning and getting nothing in return from them and that too when its their measurement team mistake.

Desired outcome: My money back- $239+ $22=$261

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9:40 am EDT

LashKaraa I have not received an order confirmation

I have ordered from this website before, so i TRUSTED IT BUT IT DOES NOT SEEM TO WORK. I am trying to write messages on the live chat, left them many calls, tried to email, made payment, but i do not have any response. My money is sitting with them and i have not received the clothes nor an order cofnirmation . I have made an order of Yellow and Pink Embroidered Net Lehenga and Light Grey Mirror Embroidered Net Lehenga

i HAVE NO ORDER CONFRIMATION OR REFUND

Desired outcome: I want the money to be refunded or the lehengas to come to my house

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3:01 pm EST
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LashKaraa A outfit I bought through their website

Nahid Khan
December 31, 2020 at 9:41 AM
I received the item on the 29th and tried it on. Immediately noticed several defects in the item and let the seller know within hours with pictures of the defective item 1)The placement of the Bra pads are totally misaligned. The right bra pad almost reaching somewhere between shoulders and my armpit . The left pad is somewhere way off and folded over inside and the folded pad is stitched over the liner . 2) The pic shows a beautiful salwar will a nice patiala style This one is NOT a patiala salwar. Its a totally different design 3) Material used is cheap and horrible . Salwar is a cheap thin satin nothing like the beautiful one in the video and picture 4) The Flare of the top has uneven stitching with excess material falling over the sides. They have stitched pieces of material to make up the flare versus one pice of cloth I have attached pictures of all the above issues and also shared it with the seller who refuses to acknowledge the problem. The pictures clearly show how defective the item is . They claim it it be a "CUSTOM MADE" product to avoid any liability and responsibilities. It seems to me like its a common practice for them to do this. No quality check is done as claimed by the website. Also The Facebook page of the seller has an address that belongs to another business and phone number that is inactive. I am attaching pictures of the screen shot of their page. Upon researching further I found several complaints about them and their fraudulent business practices on independent websites like site jabber, trust pilot etc . They only post glowing reviews on their page which is very misleading for future customers with false reviews. My review that I posted with pictures on their website was not published. This item is clearly a defective item and as a buyer I should not be responsible for their bad product . i will need a 100% refund and the seller needs to send me a shipping label to return it to them

Desired outcome: 100% refund and Lashkara needs to send me a shipping label at ther cost to return their item

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Gina.Nurse
Vancouver, CA
Sep 14, 2022 2:07 am EDT
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This outfit was recently delivered, and it was stitched so terribly, and not at all as described on website. BUYER BEWARE! Attempts to resolve led to no response, and ignored emails. The yellow color is MUCH deeper than as pictured, it is more of an ugly dark candy yellow, not at all a pastel tone. The outfit is so poorly stitched, I won't be able to salvage this botched fabric. The net ghaarara starts below the knees, and definitely not as flowy (very little fabric used), so that the net just hangs straight down.

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Gina.Nurse
Vancouver, CA
Sep 14, 2022 2:06 am EDT
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This outfit was recently delivered, and it was stitched so terribly, and not at all as described on website. BUYER BEWARE! Attempts to resolve led to no response, and ignored emails. The yellow color is MUCH deeper than as pictured, it is more of an ugly dark candy yellow, not at all a pastel tone. The outfit is so poorly stitched, I won't be able to salvage this botched fabric. The net ghaarara starts below the knees, and definitely not as flowy (very little fabric used), so that the net just hangs straight down. I left a review on their site, and it was never published, they only leave fake positive reviews. I showed this outfit to many experienced tailors and stylists to try to salvage, and they just laughed. The material is so crappy, it cannot even be used for anything. DO NOT BUY FROM THIS SITE! They blocked my account info, I can't even log in to their site anymore!

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Is LashKaraa legit?

Our verdict: After an exhaustive investigation, Complaints Board has identified LashKaraa as exhibiting significant legitimacy concerns, categorically indicating it's not legit. Engaging with LashKaraa is strongly discouraged, highlighting a substantial risk to users' personal and financial security. Do not provide any information. Report any suspicious activity to the relevant authorities.

LashKaraa earns 10% level of Trustworthiness

Critical Trust Alert: Complaints Board reveals LashKaraa as a scam with only 10% ligitimacy. Strongly advised against interaction.

With only 0% of 0 complaints being resolved, LashKaraa slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

LashKaraa protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We have detected an internal review system on LashKaraa's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for LashKaraa. The company provides a physical address, 3 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Lashkaraa.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Several positive reviews for LashKaraa have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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2:58 pm EDT
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LashKaraa They keep telling me we will send you but never shipped.

I have ordered on may two dresses from lasshkaraa one age 4 years and the other for adult. It costs me about $300 Australian dollars
It has been while haven't received they keep telling me we will send you but never shipped.
I have asked them to full refund but they keep telling me there is technical problem from our company it is end.
I'm so disappointed never had any bad experience before ordering online.this is not only me lots of other people same as me happened wish I knew before ordering.
This company should be shut down.

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12:04 pm EDT

LashKaraa Ladies dresses

I ordered Two dresses in March 2020. But every order first it was said oh this design when we sent for stitching the piece was defective and unfortunately this design is closed, please choose another one, then I chose another one and till now same answer. Then Lashkaraa team agent promised me to refund the money back within 10-12 days in August . But now when I asked why it's delayed the refund, the answer is same oh we have technical problems in refund. Every time they have problems. I don't know why they are making these kind of excuses. I really have a very bad experience with Lashkaraa.
Please see the attachment that they sent me on my email. I don't know how long I have to wait more for my refund.

Hello Harminder,

I'm sorry for the inconvenience caused due to the delay with the refund process. It's truly unfortunate that we are having some technical error with our payment gateway due to which we are unable to process the refund and it has been delayed. I'm sorry about this, we have not expected this to happen.

However, our team is currently working on the same. Once the error is resolved, we will process the refund at the earliest. Once refunded, you will be notified via an email.

Your patience and understanding are highly appreciated.

Regards,
Sunil Kumawat
Customer Care Agent @ Lashkaraa
www.lashkaraa.com

On Wed, Sep 30 2020, at 08:16 PM, Harminder Grewal

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Ravi717
, US
Oct 29, 2020 1:18 pm EDT
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Hi mandi ... I wanna ask you did you get refund from this fraud company as they have not shipped my item too. I am waiting from last 2 months. I tried to cancel order too but they gave me tracking number 10 days back and when I called dhl they said they just created label and did not ship anything. Its so frustrating. I do not know how they have 5 stars on their website. As far as I know they do not let people to submit their reviews and if someone do then these frauds delete that comment.

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9:26 am EDT

LashKaraa customer service

3/2 I ordered earrings. 3/12 I inquired about when they would be shipped. I was told the next day. 3/20 I still had not received any tracking information and was told they were working on it and hoped to have them shipped by the weekend. At that point I asked that the order be cancelled and a full refund of my money (since they charged my card before they were even shipped). I was told it would take 7-10 business days to process a refund. 3/27 I received notification that they earrings had been shipped. I was told repeated lies and my wishes to cancel the order long before they were shipped was ignored. This is on top of a previous dress order where the dress was not stitched properly, there were no darts, the lining was not even with the dress at all. Praveen, the manager or owner was very rude and not professional at all.
I have copies of the chats but am unable to attach them.

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Mahin Sheikh
, US
May 30, 2019 3:54 am EDT

Get your credit card company involved asap for online theft. Provide them with all your messages from them etc.

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5:31 pm EST

LashKaraa punjabi suit

Ordered a Punjabi suit from Lashkaras website. Took over a month to receive and once I got it..Looked like the product had be used. Dirty, the cheapest material, and marker marks inside the dress. Not professional. Very disappointed. Will never order from this website again. I advise everyone to do the same. Should have read the reviews first. The product comes from India.

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7:22 am EST
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LashKaraa lengha

I bought Langa custom made and it did not come out to the specifications I requested. When I talk to customer service they wanted to charge me for the item for replacement. I'm very upset as I needed this outfit for a wedding coming up. I feel that they do not understand customer service and do not want to help out their customers . I feel that they should provide me with a new outfit as I requested without a charge. I would even do it for a minimal charge but they are charging me 90% of the outfit for half of the piece that isn't fitting it doesn't make sense !

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5:32 am EDT

LashKaraa Dress

Bought a dress from www.lashkaraa.com and it was made of the cheapest material and looked nothing like pictures on their site, in other words I wasn't happy with my order.
Contacted LashKaraa to get a refund and received not reply back! I sent them messages via their online contact form and also tried all the emails I found on their site and didn't receive a single reply!
Please I need help! Dress is absolutely terrible and very ugly, nothing like pictures and cheap looking, I really need to return it back. Maybe someone here knows how can I contact them.

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11:15 pm EDT
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LashKaraa Account sent to collection agency

I still can't get over the fact that is coming would sell their customer's account to a collection agency. A collection that doesn't communicate with with customer, doesn't send them any notices or make any phone calls. If you make a purchase using your credit card they will get all your personal information and file a collections report to your credit! Personal experience! I made a purchase in 2015, and now I am being told Lashkaraa sent my account to collections and reported to my credit.

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American0001
, US
Feb 19, 2019 11:15 pm EST

This is true do not buy from Lashkaraa. They will sell your credit card information to third parties who will use that to put fraud charges to your account

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H
7:53 am EST

LashKaraa Order didn't arrive

I bought two dress from this site www.lashkaraa.com and my order was placed back in October. It is now late November and still no sign of my order. Customer service replied only once and they said that I need to be more patient. That was all they said. They did not tell anything about my order even thought I asked them about my order status and delivery date.
I'm still trying to get some information but they simply do not reply. I have no idea what to do.

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12:16 am EDT

LashKaraa Defective saree

Ordered a saree from this website LashKaraa and it took forever to get my order. Their delivery service is extremely slow!
When I finally received the saree it looked absolutely nothing like pictures on their website. First of all it looked very cheap, material was not the same as it was described, and the worst part was that there was a huge stain on it!
I contacted LashKaraa customer support team and asked for a refund. They said they wanted some pictures. Then they said that in my case they were not able to refund because these stains were not their fault. They said that I need to contact the delivery service because it was probably their fault! Terrible! Will never order anything from the again!

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4:41 am EDT

LashKaraa Still haven't received the item.

I have ordered an item from LashKaraa and my order was processed. Later I also received a tracking number, but when I wanted to track my order I found out that their tracking system was not working and it did not show me anything. I asked them what was going on and they assured me that everything was fine. But weeks passed and nothing arrived and now they are ignoring me and do not reply to my messages!

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1:50 am EDT
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LashKaraa Bad dress

Worst company eveeeeeeeeeeeeeeeeeeeeeeeeeer!
I ordered a dress from lashkaraa.com the indian website of amount 205 and what i get is such a garbage ! I got a completely different dress a cheaper one completely different colors! And when i try to contact them they ignore me... I lost my money and time .. Please be careful of this website !

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Lashkaraa rip off
, US
May 07, 2019 4:26 pm EDT

Ordered and paid for the outfit still did not receive. They ignore your chats and emails their phone is bogus. Have to get agency collection company involved Now. They chat with you when you want to place an order. Have waited two months all they say is you will hear from us in 24 hrs lies lies

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5:16 pm EDT

LashKaraa the dress didn't look as on the website

Don’t deal with the company www.lashkaraa.com. I ordered black dress from them, but these guys delivered completely different dress. It didn’t look the same as on the picture. The fabric was also bad and coarse. I posted bad review on their website, but the owner deleted this post and removed my account from their webpage. It was awful and completely inappropriate towards me.

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Amore
, US
Jul 12, 2015 5:32 am EDT

I bought dress from the website www.lashkaraa.com. I received the dress, which looked completely opposite as it was on the website. Of course, I wasn’t happy about this situation and wanted to change the dress. But the seller refused and told me that they have only such dresses. I asked to return the whole sum, but the seller hung up on me. It was terrible and the seller is liar, so don’t rely on this person and better don’t waste money there.

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L
7:07 am EDT

LashKaraa Awful dresses. Seller refused to help

I bought 4 dresses from the company www.lashkaraa.com. It was a nightmare to deal with them. I spent over $500 for the dresses, but the quality was so poor and the fabric was thin and could be easily torn. As well as two dresses had the stain and it was impossible to clean them. I contacted the customer services, but it was useless. They refused to help and told that they sent me clean and good dresses. The services are really bad and it is impossible to get any help from them or compensation.

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Contact LashKaraa customer service

Phone numbers

1888 268 7460 +91 261 264 7977 More phone numbers

Website

www.lashkaraa.com

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