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www.g2a.com / Fake charges

1 United States Review updated:

I played games on the website www.g2a.com. But one day I started to notice that this website took money from my account. I gave my card information, when I registered there and it was obligatory. I emailed the customer services, but the email address was wrong and all my emails were returned back very soon. I want to stop these fake charges, so please I need some help and advices.

De
Jul 25, 2015
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Comments

  • G2
      20th of Feb, 2016
    0 Votes

    Dear Customer,

    we are sorry for misunderstanding. G2A Shield Guarantee Service is a subscription based service which grants our customers additional protections against various problems. First 30 days are always free. It is for You to decide, whether You wish to be a part of the service or not. A message with all the necessary details was most probably sent on Your address after the purchase. If you have any further questions or doubts, keep in mind that you can always find additional information on G2A's FAQ or by contacting us on https://www.g2a.com/supporthub
    Our consultants are there for you 24/7.

    Regards,

    G2A Team

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